We are currently investigating issues some players are having logging into the European PC/Mac megaserver. We will update as new information becomes available.

Game won't connect to the server?

william.r.osos_ESO
I cannot connect to the server when I load up the game. I have been playing the game for most of the Early access and have not been able to connect since 9pm EST today when I started trying to play. My patcher connects and looks fine, but when I hit play the game loads up and says "Could not retrieve announcements." under Announcements and when I try to log in I immediately get Error 201 (7:1:1016:1006). I get the same error code no matter what I put into the userid and password so I'm assuming that my game is just not connect to the server in any way. I've tried to put in a request for a phone conversation but seeing as how it's been 2-3 hours since then and I've yet to get a call that it's not going to happen anytime soon. I've tried restarting my computer. I've also tried reinstalling the game which takes forever to redownload. I've tried restarting the client a countless number of times and I am starting to get upset. Please help me out.
  • Vistrix
    Vistrix
    Have you changed any connection settings recently? e.g. different router?

    Try the following (its from their support):
    We are aware that some players are unable to patch or update the launcher due to their automatic proxy detection.

    • Open Internet Explorer (even if it is not your regular web browser)
    • Open the Tools menu and select Internet Options.
    • Go to Connections tab/LAN settings
    • Uncheck “Automatically detect proxy settings” and hit OK.
    • Press OK again to confirm.

    Also, try running the launcher as Administrator (right click shortcut).


  • william.r.osos_ESO
    No and I've done those things
  • william.r.osos_ESO
    It was working yesterday like 8AM, then I took a nap. did some things that day then tried to log in at 9PM and nothing would work
  • william.r.osos_ESO
    Bump?
  • william.r.osos_ESO
    Got it working... sortof. I have to run the ESO.exe file directly as an admin. Hopefully this gets fixed soon I like using the launcher
  • SodanCZE
    SodanCZE
    Soul Shriven
    I have same problem, and start ESO.exe as an admin didn't help!! please help me
    Edited by SodanCZE on April 4, 2014 12:42PM
  • SodanCZE
    SodanCZE
    Soul Shriven
    SodanCZE wrote: »
    I have same problem, and start ESO.exe as an admin didn't help!! please help me

    for me working uninstall Antivirus I have ESET smart Security
  • william.r.osos_ESO
    It's happened again. This time Running as an admin doesn't work... :(

    On another note... When you put a : into this it gives you Smiley face options... Frowny face is not an option... You are not allowed to be upset or sad.
  • william.r.osos_ESO
    Bump....
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