Why does ZOS refuse to listen and not even talk with it's community?
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Finviuswe✭✭✭✭ZOS think they have better idea than they community at large, lolls.
Do they? Well, I've called out a number of their attempts as 'amateur'. lol2 -
JD2013✭✭✭✭✭
✭✭✭✭✭ZOS think they have better idea than they community at large, lolls.
Do they? Well, I've called out a number of their attempts as 'amateur'. lol
I mean, if you think you can do better, how about you apply for a job at ZOS? Which also goes for the other armchair devs here. I am glad they don't implement stuff from the community at large otherwise people would be running around Cyrodiil slapping at one another there would have been so many nerfs.
There certainly are issues that need better communication. But the worst idea in the world would be to listen to everyone around here. Why you may ask? Because everyone has their idea of what a perfect game would be, and rarely would they ever allign with someone else's idea of a perfect game. It would not be good for the game at all.Edited by JD2013 on January 6, 2019 12:28AMSweetrolls for all!
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Crafting bag OP! ZOS nerf pls!1 -
jcm2606✭✭✭✭✭
✭✭ZOS think they have better idea than they community at large, lolls.
Do they? Well, I've called out a number of their attempts as 'amateur'. lol
I mean, if you think you can do better, how about you apply for a job at ZOS? Which also goes for the other armchair devs here. I am glad they don't implement stuff from the community at large otherwise people would be running around Cyrodiil slapping at one another there would have been so many nerfs.
There certainly are issues that need better communication. But the worst idea in the world would be to listen to everyone around here. Why you may ask? Because everyone has their idea of what a perfect game would be, and rarely would they ever allign with someone else's idea of a perfect game. It would not be good for the game at all.
No, but when the community unanimously decides that x change is bad and should be reverted, even the class reps, you can be pretty damn certain that change is bad and should be reverted. Or, at the least, readdressed.5 -
TequilaFire✭✭✭✭✭
✭✭✭✭✭ZOS think they have better idea than they community at large, lolls.
Do they? Well, I've called out a number of their attempts as 'amateur'. lol
I mean, if you think you can do better, how about you apply for a job at ZOS? Which also goes for the other armchair devs here. I am glad they don't implement stuff from the community at large otherwise people would be running around Cyrodiil slapping at one another there would have been so many nerfs.
There certainly are issues that need better communication. But the worst idea in the world would be to listen to everyone around here. Why you may ask? Because everyone has their idea of what a perfect game would be, and rarely would they ever allign with someone else's idea of a perfect game. It would not be good for the game at all.
No, but when the community unanimously decides that x change is bad and should be reverted, even the class reps, you can be pretty damn certain that change is bad and should be reverted. Or, at the least, readdressed.
And they did reverse the cast time on shields. smh0 -
jcm2606✭✭✭✭✭
✭✭TequilaFire wrote: »ZOS think they have better idea than they community at large, lolls.
Do they? Well, I've called out a number of their attempts as 'amateur'. lol
I mean, if you think you can do better, how about you apply for a job at ZOS? Which also goes for the other armchair devs here. I am glad they don't implement stuff from the community at large otherwise people would be running around Cyrodiil slapping at one another there would have been so many nerfs.
There certainly are issues that need better communication. But the worst idea in the world would be to listen to everyone around here. Why you may ask? Because everyone has their idea of what a perfect game would be, and rarely would they ever allign with someone else's idea of a perfect game. It would not be good for the game at all.
No, but when the community unanimously decides that x change is bad and should be reverted, even the class reps, you can be pretty damn certain that change is bad and should be reverted. Or, at the least, readdressed.
And they did reverse the cast time on shields. smh
After the community collectively lost their minds, spewing salt unto the forums. That wasn't listening, that wasn't reverting because the community thinks it was bad, that was a knee-jerk reaction to the community's disdain.
When did they revert the health cap to shields, since the community pretty much universally agrees it was also a bad change?
When did they revert the changes to movement speed?
When did they revert the changes to sustain in Morrowind?
When did they revert the heavy-handed nerfs to crit in Horns of the Reach when a single set was overperforming?7 -
TequilaFire✭✭✭✭✭
✭✭✭✭✭TequilaFire wrote: »ZOS think they have better idea than they community at large, lolls.
Do they? Well, I've called out a number of their attempts as 'amateur'. lol
I mean, if you think you can do better, how about you apply for a job at ZOS? Which also goes for the other armchair devs here. I am glad they don't implement stuff from the community at large otherwise people would be running around Cyrodiil slapping at one another there would have been so many nerfs.
There certainly are issues that need better communication. But the worst idea in the world would be to listen to everyone around here. Why you may ask? Because everyone has their idea of what a perfect game would be, and rarely would they ever allign with someone else's idea of a perfect game. It would not be good for the game at all.
No, but when the community unanimously decides that x change is bad and should be reverted, even the class reps, you can be pretty damn certain that change is bad and should be reverted. Or, at the least, readdressed.
And they did reverse the cast time on shields. smh
After the community collectively lost their minds, spewing salt unto the forums. That wasn't listening, that wasn't reverting because the community thinks it was bad, that was a knee-jerk reaction to the community's disdain.
When did they revert the health cap to shields, since the community pretty much universally agrees it was also a bad change?
When did they revert the changes to movement speed?
When did they revert the changes to sustain in Morrowind?
When did they revert the heavy-handed nerfs to crit in Horns of the Reach when a single set was overperforming?
Nobody cried as loud as sorcs for the other issues, except for sustain.
Not defending them just pointing out what you said isn't entirely true.
Proc sets needed to lose their crit, shields needed to be capped and speed was out of control.Edited by TequilaFire on January 6, 2019 3:14AM0 -
Kikazaru✭✭✭✭✭
✭I wish ZOS did a monthly developer's diary or behind the scenes that discusses a variety of issues that they can improve and fix going foward. ZOS isn't transparent enough with us sadly.
PvP Cyrodiil is a mess, for example, and all issues related to it so far has largely been ignored.Mizaru
“Let your plans be dark and impenetrable as night, and when you move, fall like a thunderbolt.”3 -
shaielzafine✭✭✭✭✭
The simple fact that one of the devs basically told a customer to go away when they're asked something, wow. I know it's not all on Rich Lambert to make this game, it takes a team, but you don't have to be sassy towards your fans and your customers. I saw that screenshot on discord and I also shared it with other discords & eso guilds. I actually double checked to make sure I am unsubbed and my husband will be too. I have 99 days left. I feel bad resubbing, because I unsubbed before due to pvp performance problems and I came back when I saw that they listened to some of the shield cast time feedback and they were doing something with the class reps. During the holiday sales I only bought 1 of the biggest crown packs when it was on sale, and that will be the last of that. My husband didn't even bother buying any on his account. If they can respond within five minutes to complaints for crown store items, they can surely try responding more politely to players (rather than you know the usual where they ignore PvP complaints). I'm utterly disappointed in Bethesda, especially since we had a poor experience with Fallout76 as well.8 -
jcm2606✭✭✭✭✭
✭✭TequilaFire wrote: »TequilaFire wrote: »ZOS think they have better idea than they community at large, lolls.
Do they? Well, I've called out a number of their attempts as 'amateur'. lol
I mean, if you think you can do better, how about you apply for a job at ZOS? Which also goes for the other armchair devs here. I am glad they don't implement stuff from the community at large otherwise people would be running around Cyrodiil slapping at one another there would have been so many nerfs.
There certainly are issues that need better communication. But the worst idea in the world would be to listen to everyone around here. Why you may ask? Because everyone has their idea of what a perfect game would be, and rarely would they ever allign with someone else's idea of a perfect game. It would not be good for the game at all.
No, but when the community unanimously decides that x change is bad and should be reverted, even the class reps, you can be pretty damn certain that change is bad and should be reverted. Or, at the least, readdressed.
And they did reverse the cast time on shields. smh
After the community collectively lost their minds, spewing salt unto the forums. That wasn't listening, that wasn't reverting because the community thinks it was bad, that was a knee-jerk reaction to the community's disdain.
When did they revert the health cap to shields, since the community pretty much universally agrees it was also a bad change?
When did they revert the changes to movement speed?
When did they revert the changes to sustain in Morrowind?
When did they revert the heavy-handed nerfs to crit in Horns of the Reach when a single set was overperforming?
Nobody cried as loud as sorcs for the other issues, except for sustain.
Not defending them just pointing out what you said isn't entirely true.
Proc sets needed to lose their crit, shields needed to be capped and speed was out of control.
Which was my point. The community can unanimously agree that x change is bad and should be reverted, formulate and present detailed and well thought out reasoning as to why x change is bad and should be reverted, and Zenimax doesn't bat an eye. The community collectively loses their ***, unleashing a tidal wave of salt over the mountains, and Zenimax cracks under the pressure, bending to the community's desires. Something is clearly wrong here, when the more constructive approach works significantly less than the nonconstructive and frankly toxic approach.
As for your examples,
I never mentioned proc sets losing their crit. That was a good change that I agree with. What I was referring to was the Mother's Sorrow + Ice Heart short-lived meta that popped up on the HotR PTS causing Zenimax to blanket nerf crit across the board. Mother's Sorrow's 5pc bonus was a tad too strong, it was the only thing that needed to be nerfed a little bit, and yet they gutted it, on top of nerfing the Thief mundus and the Precise trait.
I am of the opinion that shields were absolutely fine before they were nerfed. They weren't an issue in PVP, outside of a few builds that had enough sustain to spam them 24/7 (in CP campaigns, that's an issue with CP; non-CP campaigns & Battlegrounds, so long as you keep pressure on them, they'll eventually run out of resources and their shields will drop), and they've considerably hurt magicka survivability in PVE. Zenimax's reasoning of "shields were overperforming, leading to healers feeling unwanted" is frankly BS.
The actual reason why healers were feeling unwanted is the prevalence of one-shots in recent content, which a healer cannot heal through, and the astronomically high DPS of the last few patches. Why bring a healer to keep the group healthy through arduous mechanics, when you can bring a DD pulling 50k+ DPS and either make the fight go much faster, or outright skip the mechanics.
While speed was overperforming, the Murkmire nerfs were completely overkill. Nobody was complaining about speed until Summerset, ergo the problem came with Summerset. What came with Summerset in relation to movement speed? Swift. The community could see it, the class reps could see it, Zenimax couldn't. Hell, they even had the class reps outright tell them that Swift was the cause, and that Major Expedition was fine (since, in that meeting, Zenimax was gunning for Major Expedition nerfs). What happened? Movement speed across the board was gutted. What did it lead to? The snare meta PVP is currently in, the snare meta that actively sucks the fun out of the game, and has pushed myself and others away from the game completely.2 -
Itzmichi✭✭✭✭✭I really can't stress this enough, the game is dying this year will be pretty crucial. Either way it's milking the cow till its dead or they get their *** together and can stop eso 76.Here, have a chill pill 💊!3 -
Rylisin✭✭✭To be honest, I've given up on expecting any form of response from ZoS here on actual issues after watching the Oceanic ping increase thread hit 10+ pages without a reply and other similar ones, but seeing that threads about motifs from the new dungeons getting replied to in a snap of the fingers.
It feels like they only really care about the Crown store things, and not the other threads unless they're telling people to remember the rules / removed comments. But at the end of the day, they are a company and their goal is to make money and I know they aren't going to be onto every thread and interacting with us 24/7 since it's not humanly possible given the amount of threads / comments on here.
Edited by Rylisin on January 6, 2019 8:13AM2 -
Hotdog_23✭✭✭✭✭
✭✭I think when they made class reps they started listening to the community less.
It suddenly became the class reps problem of gathering information and presenting it to them.
So now ZOS ask them (class reps) their questions and not the general community. Which has only been more exaggerated because now the reps are under NDA and they are limited into what they can share, so the system is now even more closed off to the general community.
I wish they would present their question to the forum community and let us discuss it. They don't have to keep responding but at least ask the questions and read the community response and discussion on the topic.
Nothing against the class reps but for the most part they are not on the forums a lot. They are more on discord I guess but this is the official forums so I think everything should go through here and not somewhere else and fragment the discussion.
I understand the class reps are unpaid and doing this out of their freewill and love of the game and I appreciate and thank them for what they do and their service.
On the other ZOS is getting paid for it. So I think they could communicate with us better.
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Jamdarius✭✭✭✭✭Sandman929 wrote: »ZOS_GinaBruno wrote: »
Hi everyone. First of all, you aren't wrong. We agree we haven't been communicating as much as we should on this matter (among others) and for that, we apologize. There really is no excuse.
They don't have an excuse for why they don't, they just don't. They're sorry though, please stay on the line, your call is very important to them.
Typical business way of saying sorry, meaning they wrote sorry out of obligation to customers not 'cause they feel that way.
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Itzmichi✭✭✭✭✭midgetfromtheshire wrote: »
Lol, what a disgrace comment.
If everybody who is disappointed in the current route the game is taking would at least "not be here" and stop financing the game still through crown Store then Mr. ZOS probably would have to develop and fix good content to actually make a living.Here, have a chill pill 💊!2 -
alanmatillab16_ESO✭✭✭✭✭Geroken777 wrote: »Last time we've had ESO Live was 2 months ago.
No response from Devs with any constructive comments for ages.
More and more ridiculous grind that the community has been opposing too since the beginning,
3 pages of forum posts - only 3 replies, which are literally about shutting down posts and nothing else!
1: You wonder why they don't interact with the forum community when 90% of the posts are whining and calling for nerfs?
2: Just because they do not do what you want them to do with the game does NOT mean they are not listening to you.
3: YOU do not speak for the community, grind exists in MMOs it has from the very start and always will. The community as a whole has not be opposed from the beginning, the "I want it NAO!!!!oneoneeleven" crowd has.
1 -
Inklings✭✭✭✭✭shaielzafine wrote: »
The simple fact that one of the devs basically told a customer to go away when they're asked something, wow. I know it's not all on Rich Lambert to make this game, it takes a team, but you don't have to be sassy towards your fans and your customers. I saw that screenshot on discord and I also shared it with other discords & eso guilds. I actually double checked to make sure I am unsubbed and my husband will be too. I have 99 days left. I feel bad resubbing, because I unsubbed before due to pvp performance problems and I came back when I saw that they listened to some of the shield cast time feedback and they were doing something with the class reps. During the holiday sales I only bought 1 of the biggest crown packs when it was on sale, and that will be the last of that. My husband didn't even bother buying any on his account. If they can respond within five minutes to complaints for crown store items, they can surely try responding more politely to players (rather than you know the usual where they ignore PvP complaints). I'm utterly disappointed in Bethesda, especially since we had a poor experience with Fallout76 as well.
Before you went and posted that screen shot to all those discords did you bother to hunt down the post and read the thread and also post it so everyone that sees it could connect it with more context? Rich had every right to tell that person he didnt need to be in the thread. The thread was a great back and forth that Rich didnt have to do were he was answering personal questions about his time spent as a player in game like the rest of us. The rude post ended up derailing the thread and it was locked down shortly after just as every thread we get were the devs offer a little human side behind their ZoS tags.
For those that want more then just a "sound bite" to be angry over here is the whole thread. Its a fun read. https://forums.elderscrollsonline.com/en/discussion/277898/rich-lambert-im-calling-you-out/p1Edited by Inklings on January 6, 2019 9:43AM2 -
amir412✭✭✭✭✭
✭midgetfromtheshire wrote: »
Lol, what a disgrace comment.
If everybody who is disappointed in the current route the game is taking would at least "not be here" and stop financing the game still through crown Store then Mr. ZOS probably would have to develop and fix good content to actually make a living.
Such thing will never happen, most complains coming from pvpers -
For pvers (mostaly casuals) the game works just fine, they keep buying stuff in CS, therefore the issue is not that "BIG" to ZO$.alanmatillab16_ESO wrote: »
3 pages of forum posts - only 3 replies, which are literally about shutting down posts and nothing else!
1: You wonder why they don't interact with the forum community when 90% of the posts are whining and calling for nerfs?
2: Just because they do not do what you want them to do with the game does NOT mean they are not listening to you.
3: YOU do not speak for the community, grind exists in MMOs it has from the very start and always will. The community as a whole has not be opposed from the beginning, the "I want it NAO!!!!oneoneeleven" crowd has.
[/quote]
At this point we dont even care about balance and nerfs, All we want is simply better servers to play PVP - at the current state it is impossible to enjoy some prime time PVP.Edited by amir412 on January 6, 2019 10:36AM1 -
randomkeyhits✭✭✭✭✭This is pretty much all on the management team, pure and simple.
Not the community managers like Gina as on anything not directly forum related they can only pass on what they are given and are allowed to pass on. Be very sure there is internal censoring, its a necessity for all large corporates when dealing with customers.
Not the developers, the coders, the art team, music team, voice team and so on, they are given objectives and work towards them, deadlines rule them and honestly, their jobs depend on the fact they have to deliver and keep delivering.
So you have the names at the top, the ones making the decisions and handing them down. If they wanted the team to be more communicative then they would be. If they wanted greater emphasis on bug crushing and smoother game play then there would be, and we would be seeing the difference. If they wanted more powerful or just more servers then there would be.
Instead they balance providing us enough to allow them to continue to squeeze what they calculate to be the most $$$ from us possible.
To the management team I have no respect. To those working under them, much respect for what they have already delivered.
You really want for the current way of things to change? It would need a change of management and I don't see that happening, not if they are successful in the $$$ hoovering as they seem to be.EU PS42 -
shaielzafine✭✭✭✭✭midgetfromtheshire wrote: »
Wow..shaielzafine wrote: »
The simple fact that one of the devs basically told a customer to go away when they're asked something, wow. I know it's not all on Rich Lambert to make this game, it takes a team, but you don't have to be sassy towards your fans and your customers. I saw that screenshot on discord and I also shared it with other discords & eso guilds. I actually double checked to make sure I am unsubbed and my husband will be too. I have 99 days left. I feel bad resubbing, because I unsubbed before due to pvp performance problems and I came back when I saw that they listened to some of the shield cast time feedback and they were doing something with the class reps. During the holiday sales I only bought 1 of the biggest crown packs when it was on sale, and that will be the last of that. My husband didn't even bother buying any on his account. If they can respond within five minutes to complaints for crown store items, they can surely try responding more politely to players (rather than you know the usual where they ignore PvP complaints). I'm utterly disappointed in Bethesda, especially since we had a poor experience with Fallout76 as well.
Before you went and posted that screen shot to all those discords did you bother to hunt down the post and read the thread and also post it so everyone that sees it could connect it with more context? Rich had every right to tell that person he didnt need to be in the thread. The thread was a great back and forth that Rich didnt have to do were he was answering personal questions about his time spent as a player in game like the rest of us. The rude post ended up derailing the thread and it was locked down shortly after just as every thread we get were the devs offer a little human side behind their ZoS tags.
For those that want more then just a "sound bite" to be angry over here is the whole thread. Its a fun read. https://forums.elderscrollsonline.com/en/discussion/277898/rich-lambert-im-calling-you-out/p1
I just checked the thread you linked. On page 6, it shows exactly that is what that person asked, and that is exactly how the dev replied. Exactly as the screenshot shows. I already saw it on a discord server, and then shared it on other discords (since you know, multiple guilds and eso friend groups have their own thing). The dev told that user to leave, basically. Of all the possible responses, he told a fan, an eso player to just go away. They're not welcome in the discussion. They responded in a sassy / snarky way, and in the meantime there's so many threads about bugs and issues that don't get responses at all. There's not much point to giving feedback then, if we're getting no response or sassy responses in the forums. That's fine, that's how they want to go about it, and I will take their advice. I love ESO and I spent a lot of time on this game, I have multiple max cp toons & already got my end game achievements like vAS HM & former empress. But they're consistently doing nerf roulettes, being unclear with what / why they're doing said nerfs, apparently they're consistently ignoring feedback (even from community reps) and now, I see that they're responding in a sassy way to other players. That's disappointing. Multiple people complain everyday about the same thing. I can't go into PvP without anybody in raid disconnecting or getting some kind of problem like loadscreens or combat bug. There's lots of bugs, I can see why the player asked him "when are you going to fix this game?". Clearly in that thread you linked, they are capable of responding politely if they wanted to. And going back to the bugs... I posted a video of me flying through the air & through walls after getting a loading screen mid fight, I got no response, bug still happens occasionally. Examples of other big bugs I regularly encounter: long loading screens + disconnects in PvP, lag in instances like trials & PvP, combat bug, sprint bug, that bug where I disappeared whenever I bar swapped while I was in vCR trial last Friday. There's more on the general forum thread and there's even threads about the devs not responding to the bug threads. This entire thread itself is a question of Why does ZOS refuse to listen and not even talk with it's community?midgetfromtheshire wrote: »Edited by shaielzafine on January 6, 2019 12:34PM4 -
Inklings✭✭✭✭✭shaielzafine wrote: »There's not much point to giving feedback then, if we're getting no response or sassy responses in the forums.
"When are you going to fixed your busted game" is not feed back. Give me a break. I'm just as unhappy as you are with the current state of the game and we share a lot of the same beef. BUT to go around linking a screen shot of a post from THEE YEARS AGO is sad and does nothing to help the current situation. If you read more then just that post like i suggested from that thread you would realize it was not the place or time to post a rude dis at the devs. Maybe if the post had any inkling of addressing actual issues and not just a rude "fix your broken game" it might have actually lead to some serious back and forth from Rich about addressing problems. This post is a actually a great reminder why the devs dont respond around here like they should. I sure the hell wouldn't if i were them.
Edited by Inklings on January 6, 2019 7:22PM1 -
valeriiya✭✭✭✭✭
✭@Inklings maybe instead of assuming that we're not providing real feedback you should go through all the posts that @Koolio made, all the support tickets and the videos posted, then tell us again how we're just complaining. Keep your white Knight to yourself, by continuing to ignore real feedback like videos they invite this angry form of feedback and you are not helping by defending their inability to fix anything but the crown store
@ZOS_RichLambert invites this attitude by the sarcastic comments in the screenshot and the eyerolls over on TwitterEdited by valeriiya on January 6, 2019 10:39PM2 -
Suddwrath✭✭✭✭✭
✭✭✭by continuing to ignore real feedback like videos they invite this angry form of feedback and you are not helping by defending their inability to fix anything but the crown store
I can understand that nobody would want to deal with an angry forum mob, but most of these threads would have been prevented had ZOS simply acknowledged the issues.
Most players aren't even expecting an immediate fix since they understand some things may simply take time to replicate and fix. At this point they just want the issue to at least be acknowledged.
It's ZOS' own fault that things have fallen this far. For some reason, the communication from ZOS tanked during 2018. So not only were players having to deal with bugs at that point, they were also having to deal with the silence from ZOS.
Threads like this can be prevented if only ZOS would listen to the community and acknowledge the most common issues we are facing.5 -
Inklings✭✭✭✭✭@Inklings maybe instead of assuming that we're not providing real feedback you should go through all the posts that @Koolio made, all the support tickets and the videos posted, then tell us again how we're just complaining. Keep your white Knight to yourself, by continuing to ignore real feedback like videos they invite this angry form of feedback and you are not helping by defending their inability to fix anything but the crown store
@ZOS_RichLambert invites this attitude by the sarcastic comments in the screenshot and the eyerolls over on Twitter@Inklings maybe instead of assuming that we're not providing real feedback you should go through all the posts that @Koolio made, all the support tickets and the videos posted, then tell us again how we're just complaining. Keep your white Knight to yourself, by continuing to ignore real feedback like videos they invite this angry form of feedback and you are not helping by defending their inability to fix anything but the crown store
@ZOS_RichLambert invites this attitude by the sarcastic comments in the screenshot and the eyerolls over on Twitter
I'm not assuming or white knighting crap. I stressed that i have the same concerns and issues that you all have. Youre reading comprehension is found wanting. The difference is im not taking post from over a thousand days ago and using it to justify my anger over the issues that plague the game today. The comment Rich responded to justified that type of response he gave at the time and any sane person that reads that whole thread and understands the context knows that.
I have watched the videos made. I myself have dozens i have made and privately submitted to the devs over the years. I'm a official eso stream team member and eso partnered twitch streamer who has multiple clips saved from devs on my channel that they watched and made trying to fix bugs i have found. They have reached out to me personally and i have worked with them on multiple issues trying to help fix things. I'm 100% aware that the game is in one the worst state its been in years. BUT with all that said, i also understand how a back and forth needs to happen to actually get issues worked out and anyone that thinks "When are you gonna fix your busted game" comment is gonna help, frankly doesn't.Edited by Inklings on January 7, 2019 12:50AM2 -
shaielzafine✭✭✭✭✭The difference between the dev and the customer is one volunteered to answer questions in the thread, and is paid to work on the game, one is a fan and pays to play the game, probably wants to keep enjoying the game and is very frustrated with the bugs. You're right. The dev doesn't have to respond, he surely didn't have to respond rudely back, which was cheered by other people and you & I know the thread derailed and it did get closed. Defend the dev's response all you want, his wasn't a helpful response either. He had the power in that conversation to keep it positive not snarky towards each other. Nobody asked him about any bugs before that guy and that's how he handles a generic question from a player. Oh look, the next couple of responses is other players saying that player should go away too! (Do we really want less players?) Telling your community to go away instead of referring them to another thread or even just acknowledging there are bugs? How is that a professional response? On another note, you're right, they don't have to respond to threads or comments, and they haven't really been responding have they? And the fact as you pointed out, this type of communication (or lack thereof) has been happening since 2016, that actually makes it worse than if it had happened recently. LOL maybe they've gotten worse since then? With communicating and with fixing bugs? Even Gina Bruno recently commented that they haven't been communicating with the community and there's no excuse (just look at this thread).
Edit to add: I didn't originally share that screenshot. Come look, I originally reacted to midgetfromtheshire sharing that in this particular forum thread. Multiple people have shared that screenshot around, not just in this forum. Clearly other people have seen that before I even noticed it.Sandman929 wrote: »ZOS_GinaBruno wrote: »
Hi everyone. First of all, you aren't wrong. We agree we haven't been communicating as much as we should on this matter (among others) and for that, we apologize. There really is no excuse.
They don't have an excuse for why they don't, they just don't. They're sorry though, please stay on the line, your call is very important to them.
Edited by shaielzafine on January 7, 2019 4:48AM0 -
rexagamemnon✭✭✭✭✭
✭Well alot of people have been asking for necromancer class for a while,.... looks like we are getting that. There was the boat house everyone wanted...we got that
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Jaraal✭✭✭✭✭
✭✭✭✭✭Sure, keep wowing people with new content, to take their minds off persistent, long term issues like Cyrodiil lag and disconnects. It's painfully obvious that the devs are being told to work on new stuff to sell, rather than being instructed to make what's already in game more playable.1 -
Kiwi✭✭✭✭I dont think the people we deal with have any real control over what happens and probably less idea of whats going on than anyone else around here
Just puppets to answer the reports and remove posts like this one
Sure people appear on screen and say things from time to time but theyre not the ones making the gameEdited by Kiwi on January 7, 2019 7:22AMA large rectangle
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