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Invalid Billing Address
Darkstorn42
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So this is actually my friend who is having this issue. We are both using the same billing address information, and my account is all set up. We are both at the same bank, and have the same address on our bank accounts. When she tries to set up her recurring subscription it fails and says there is something wrong with the billing address, but there isn't. So she cannot play because it refuses to accept her info.
On top of all this the support site is entirely down, and will not load. So she really needs help to give ZOS money, cause apparently they won't take it.
On top of all this the support site is entirely down, and will not load. So she really needs help to give ZOS money, cause apparently they won't take it.
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WakeskaterXSoul ShrivenAlso having this issue. My billing address is entered in correctly, I already have my paid time and can't play because it's locking me out now.0 -
Darkstorn42✭✭✭So we realized what the issue was. Our zip code changed a few months ago and apparently she never changed it with her bank account. So make sure that your billing address is the same address on the card you are using.0