Not loading after multiple installs

mow98 · December 2018

Hi I have tried to load the game and also ran verify of the files and also done multiple access permissions for allowing ESO to run on my windows 10 computer i have now also done a reinstall of windows 10 and a redownload of the game, here is the game consultant txt file it gave me linked

please help

ZOS_Bill · January 2019

@mow98

Are you getting any specific errors when attempting to load ESO?

If ESO is crashing when you attempt to launch the game, the problem could be add-on related. You can remove add-ons with the steps below.

Go to the "Elder Scrolls Online" folder in My Documents.
Open the "live" folder (NA megaserver) or "liveeu" (EU megaserver).
Remove all files from the "AddOns" folder.
Remove all files from the "SavedVariables" folder.
Remove AddOnSettings.txt from the "live" folder.

mow98 · January 2019

ZOS_BillE wrote: »

@mow98

Are you getting any specific errors when attempting to load ESO?

If ESO is crashing when you attempt to launch the game, the problem could be add-on related. You can remove add-ons with the steps below.
Go to the "Elder Scrolls Online" folder in My Documents.

Open the "live" folder (NA megaserver) or "liveeu" (EU megaserver).

Remove all files from the "AddOns" folder.

Remove all files from the "SavedVariables" folder.

Remove AddOnSettings.txt from the "live" folder.

Thanks this has actually helped and now game loaded and working well as intended.