Me? I'm a gamer, have been for many years. I do NOT like to complain, I like to play the game. However, when there IS an actual issue in a game, I expect that people that created said game, to actually DO something, to actually RESPOND. Is it something I did? Something I missed? Something I'd be more than happy to adapt to, if only someone would TELL ME.

Making this short will be extremely difficult, but I will do my best.

I have sent in 7 Reports, fairly recently, to Zos. They are mostly with an issue I continue to have, yet no one will help me with it, nor explain why it's happening to me.

Of those 7 reports, (there are many others, from almost the time I began playing, w/issues from my initial character being stuck in Coldharbour, which took them almost a YEAR to solve, and for which, I was give a few xp scrolls...for what, i don't know, I level too fast as it is), ZERO have been answered. That's NONE. ZIP. NADA. I did get one automated...response? back, that only said, "Waiting on Agent", I still have it. It STILL says that.

These issues, to me, are major. From not having gotten, in the past almost 7 months, ONE Master Writ, that contained more than 5-8 writ vouchers, in the 3 MAIN crafting jobs, Blacksmithing, Clothier, and Woodworking, to only getting 1, that's O-N-E, Chromium Dust, after refining over a THOUSAND, Platinum, (approx 800, and a mix of 250 of the others).

The time before, on the platinum refining, I did over 1600 dusts, 950 of platinum, and a mix of others, and I only got 3 Chromium Dusts. At this rate, to craft 3 pieces of jewelry, up to "gold", would take me over 8..that's EIGHT, YEARS.

The last report I filed, that actually received a response, was about this writ issue, as well as refining. Then, I was having more issues with the non-jewelry refining, and I'd not gotten far enough into jewelry, to really figure I'd get any higher writs...(and at the rate I was getting refining materials, that was a good thing). They still didn't bother to answer my questions, other than to say "RNG is, basically, infallible", just keep going, it will "even out".

As far as the refining? it got worse. I did, however, after that response, receive my first Jewelry Master Writ, it was worth 260! The highest I ever got on my regular crafts, was 109, once, in over 2 years. Then I got another Jewelry Master writ, 275, then 144.

Then I finally got the joke. They must be doing this on purpose. There's no way I could make these writs, because the Chromium drop rate, during refining, was damn near ZERO. So, in 8 YEARS, maybe I could make ONE of those. (Although, I'd bought and refined, since jewelry was brought in, and I WAS able to make ONE of those, it wiped me out, in almost every way). And, that was when the refining died. And the Master Writs, for anything more than 8, which, I've only received ONE for 8, the majority are 5-6. Now, to get enough writ vouchers? When things in the story I wish to buy, can be up to 1250 writ vouchers? Will, once again, take YEARS!

What the hell good is being a "Master Crafter", if this is the case? To buy the items? Would cost millions of gold, to make a couple rings and a necklace. All of my three main crafts are completed. Yet, I never get anything more than 5-6, for going on 7 MONTHS>

I have ALL of my responses, if/when I get them, and ALL of the reports I filed. I have pictures of the last 4 refinements, showing the totals. That took me some time to figure out how the hell to do it, since I asked them, and they never responded to that, either.

All of this, seems anyways, to circulate around two time periods, that are almost exact. The one response, where I suddenly got Jewelry master writs, for huge, un-doable amounts, and me linking up my twitter account, with Zos.

I believe what's happening? Is intentional. There is only ONE way I can prove this. But I'm guessing i may not be the only one, going through this insane nightmare. As many seem to be saying, this game is becoming unplayable. Seriously.

I can't advance, I can't make the items I worked so damn hard for, to make. In addition, even though I have the fastest internet one can get, the game is now constantly lagging out, dropping, freezing-up, and LOADING, non-stop. I'll zone into an area, go, seriously, about 20 feet, and it will load again. When I zone in, I'm watching 2-3 "This may be an unusually long load time", after 20 feet, I get to watch ANOTHER 2-3 of those. WTH is that? I NEVER had this issue before.

Is Zos, operating out of bias, and discrimination, because they disagree with my views they saw on Twitter or other social media?? I've NEVER experienced anything like this, in ANY MMO game. Lag? sure. Kick-outs, sure, slow periods, yes, usually short in duration. I have NEVER seen a RNG, operate in the manner this BS has. EVER.

I've NEVER been completely and totally ignored before, either, when doing nothing more, than trying to figure out wth is going on. I bought some crowns today. I love the game, it COULD be good, if they've only DO SOMETHING. It feels, to me, as if they are just letting the game DIE, and taking action against those, they may disagree with, politically.

I HAVE THE EVIDENCE. I have all the reports, all the NON-responses. If I can't get answers, and damn soon, I will see if my attorney, CAN. I never thought gaming would come to something such as this. But RNG's do NOT ACT IN THIS MANNER. They are RIGHT about that. So, they ONLY conclusion I can reach? Is that this is being done INTENTIONALLY to those, Zos either dislikes, or disagrees with, in the REAL WORLD.

I paid for my game, like everyone else. I pay for ESO Plus. I HELP people in the game, when I can. I NEVER, NOT ONCE, EVER let any views of my own, infect my game-play.

It seems that Zos, on the other hand, DOES