Tbh this problem can be easily fixed by implementing the same system method like cod via mail. You received a mail which crown items included and charged you gold if you accept it.

But I just don't know why they don't wanna do it. It can saves a lot of troubles (no more report tickets about crown store scammed.).

Should be a permaban. We do not want or need people who are capable of doing that to other people in this game. There is no use for them, they are completely without worth. It's like leaving dog crap on the sidewalk, just why make people step around that when you can hose it off.

What_In_Tarnation wrote: »

Tbh this problem can be easily fixed by implementing the same system method like cod via mail. You received a mail which crown items included and charged you gold if you accept it.

But I just don't know why they don't wanna do it. It can saves a lot of troubles (no more report tickets about crown store scammed.).

This.

If Zos allows such things, they also should care that nobody gets scammed.

Thogard wrote: »

but if someone killed you they’d also get your stuff...

Courage and honor have no actual meaning when the design of the game forbids all alternatives.

Generally, that sort of system allows for some interesting gameplay - player culture, alliances, revenge, etc. - but causes a lot
more harm than good, ruining a lot more fun in the game than it makes.

Eventually for every player who has a good experience, it seems like that dozens of players will just get screwed by 'griefers' who prepare to kill others and take things for every one player who has enjoyment from the system.

Probably my worst gaming experience in gaming since games were invented (we're talking before Pong) was when I stumbled into an online game where you build a base that could be destroyed by players 24x7 and was pay to win.

When I'd put hours/days into building a base, I'd find I couldn't stand to go offline with it vulnerable so I couldn't sleep and would be up late at night worriedly monitoring it. If I had to leave the screen it was stressful.

It was basically sort of tortuous and pointless when groups who spent hundreds could wipe everyone out.

I hate to say how long I dealt with that before sensibly no longer playing. It's hard to get the balance right when you try to introduce 'higher consequence' gameplay.

Everquest used to have a system that built community where people needed to ask others, often strangers, for help to recover their bodies with their belongings when they got killed deep in a dungeon.

There was a '/consent' command that let the player drag your body out to you so you could loot it. But it also helpfully let the player you gave consent to drag your body, to loot your body and take your things.

That created 'interesting drama' around a culture of trust, and community pressure to either punish thieves - or not - but led
to a lot of negative experiences for players, so finally the loot option was cancelled, and recovery made easier.

It was a balancing act, where some benefits to more consequences were weighed against harm that turned out to greatly outweigh those benefits, and so the risks were removed. Of course some prefer them, but most don't.

Sorry to go off-topic, but I find it an interesting issue that got brought up. The OP's issue isn't really that, it's simply having a competent system and customer support policy, and I hope he's reimbursed and the thief punished.

But this isn't so much about the response to his incident as the need for a reliable system for everyone including the game maker to be able to make the system for these trades easy and reliable to verify what happened.

If that's not the case - as I see comments about 'they can't verify what happened' as come of the trades are commonly done - they should do better at it. If they need in-game communications used, they should make that clear to players.

'Consequences' aren't easy. Imagine a game where players could bet real money on matches - seems exciting until players get frustrated at losing money and blame the game design.

Just this week I saw a player in zone chat in ESO saying he was quitting the game and giving his things away in rage over feeling PvP was not balanced - and that's without 'higher consequences'. It's not easy to design.

You know the game that does it?

Poker. And ask Wild Bill Hickock how problem-free Poker is.