Left for a week now my launcher wont work

Wulas · November 2018

Hello, I went out of town for a week I came back 4 days ago and now the launcher won't work. I have tried uninstalling and reinstalling the game, nothing. I am playing it through steam. Basically the launcher starts and gets to 3% then freezes for a minute or so then just closes. Does anyone know what I can do from here? I tried to submit a ticket but for some reason cannot find where to actually submit one.

Nestor · November 2018

Steam does add some complexities to the log in.

Try this:

Make sure Steam is running, turn off AutoLogin (so steam is not supplying credentials) and then use a shorcut to the eso64.exe, found in the Steamapps folder for the game. Using the direct shortcut should allow you to bypass the launcher and enter your credentials.

Wulas · November 2018

I gave that a try, I can get to where I can put in my user ID but it tells me to go back to the patcher as I have old files. Thank you for the information!

Nestor · November 2018

We are making progress then.

Now, this time, try reinstalling the Launcher if you cant get the Launcher to update manually. You can launch the launcher manually in the same area that you found the eso64.exe. For non Steam, you can get the Launcher here in the account or support section, you might need to get it from steam in your case

Wulas · December 2018

Unfortunately I have uninstalled it and reinstalled it to no avail. I have been looking at other posts people are having similar issues. I guess a VPN is the way to go. thank you Nestor.