Maintenance for the week of April 27: https://forums.elderscrollsonline.com/en/discussion/691699/
· [IN PROGRESS] EU megaservers for maintenance – April 27, 2:00 UTC (April 26, 10:00PM EDT) - April 27, 16:00 UTC (12:00PM EDT)
· [IN PROGRESS] NA megaservers for maintenance – April 27, 3:00AM EDT (7:00 UTC) - 5:00PM EDT (21:00 UTC)
try clearing your cache, history and cookies or use a different browser
you should post stuff like this under "PC-Technical Support" then usually mods respond in a short period of time.
Try opening it in "In Private" mode. This will make sure you don't have any cookies saved such as those that block the site due to failing the age verification test.