Maintenance for the week of April 13:
• PC/Mac: No maintenance – April 13

Steam login...

Dahveed
Dahveed
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I know you guys know about this already.

I just wanted to add my voice of frustration. This is unacceptable.

I can understand something like this happening once or twice, but how many times are logins going to be borked? Isn't this a priority?

Who knows how your people are structured, who is in charge of what. But this is absolutely ridiculous.

Take everyone with a shred of competence off of whatever projects they are working on and FIX THIS FOR GOD'S SAKE.

I would be embarrassed to be on a team that can't even let their players log in this frequently. I'm patient and I almost never complain about bugs online, nobody is perfect. But this is absolutely inexcusable.

WAKE UP.
  • wolf486
    wolf486
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    Personally I think they should at least offer the ability for Steam users to switch their accounts over from using Steam to their own non-Steam one free of charge.
    PC/NA
    Moved onto BDO and GW2 Skyrim, ATS/ETS2, ACNH and the overall goodness of single player games

    RIP to the following:
    (DC) Tharbûrz gro-Glumgrog - Orsimer -Stamden (lvl 50)
    (AD) Vukz - Bosmer - Stamblade (lvl 50)
  • idk
    idk
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    wolf486 wrote: »
    Personally I think they should at least offer the ability for Steam users to switch their accounts over from using Steam to their own non-Steam one free of charge.

    Yes, but the issue may not be on Steams side. If Zos is at fault then I would expect it would be difficult to get Steam to agree to let go of the potential revenue. One side or the other does not have their act together.
  • Jayman1000
    Jayman1000
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    wolf486 wrote: »
    Personally I think they should at least offer the ability for Steam users to switch their accounts over from using Steam to their own non-Steam one free of charge.

    I second this. It is incredible that they have not done this yet. Blatant disregard for customer satisfaction and a total lack of appreciation of actually having some customers that want to pay for a product.
  • Jayman1000
    Jayman1000
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    idk wrote: »
    wolf486 wrote: »
    Personally I think they should at least offer the ability for Steam users to switch their accounts over from using Steam to their own non-Steam one free of charge.

    Yes, but the issue may not be on Steams side. If Zos is at fault then I would expect it would be difficult to get Steam to agree to let go of the potential revenue. One side or the other does not have their act together.

    If this is not on Steam, but on ZOS I really hate to say it: but then they are friggin incompent. To the point of retardation. this has been an issue forever. FOREVER!

    And before you scorn me for using the word "retardation" about the abilities of ZOS, check out the dictionary:

    retardation
    /riːtɑːˈdeɪʃ(ə)n/
    noun
    noun: retardation

    the action of delaying or slowing the progress or development of something.
    Edited by Jayman1000 on November 5, 2018 9:24PM
  • Dahveed
    Dahveed
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    It just happened again. Sigh.
  • Tasear
    Tasear
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    Are people not able to login with steam?
  • wolf486
    wolf486
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    Tasear wrote: »
    Are people not able to login with steam?

    I got the game last November and played it for about 4-5 months solid and can't say I had any issues, however coming back a couple of weeks ago I see A LOT of complaints about Steam login issues (steam forums for ESO there is a massive discussion asking for Zenimax to finally fix it).
    Thankfully the only time this has happen to me was on the last patch day, Steam logins were having an issue (more so for PC-EU, but I'm on NA and had to hit login about 10 times before it finally connected).

    Watching someone stream the game recently and talk about Steam/ESO they said at one point Steam users couldn't login for an entire weekend and to avoid buying it on Steam. Tbh I only did 'cos I got the base game cheap and had no idea it would turn into my favourite game where I'd sink so many hours.

    Personally if they can finally address the issue I'd be ok with sticking to Steam, otherwise I'd just like an option to move over to ESO's launcher away from Steam without re-buying the base game (and/or guaranteeing that DLC/Summerset/ESO+/Characters/etc all transfer over without issue).
    PC/NA
    Moved onto BDO and GW2 Skyrim, ATS/ETS2, ACNH and the overall goodness of single player games

    RIP to the following:
    (DC) Tharbûrz gro-Glumgrog - Orsimer -Stamden (lvl 50)
    (AD) Vukz - Bosmer - Stamblade (lvl 50)
  • Rock_1953
    Rock_1953
    Soul Shriven
    I cannot understand that log-in problems after patches for Steam Users is an ongoing problem. The Management should get involved and solve the probelms forever. I am more than Angry About this misery.
  • illyria87
    illyria87
    Soul Shriven
    I wanted to add my voice to the frustration. The fact that this is happening during an event that is connected to a cooldown, not daily reset time, makes it more annoying. I have four more characters to do daily normals on, and I have no idea if I'll get them done today.
  • Wildberryjack
    Wildberryjack
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    I didn't buy from Steam and don't log in through Steam, but ZOS needs to tell yall if this is on their end or Steams end. You deserve to know. If it's Steam then everyone needs to bombard Steam to fix it. If it's on ZOS then they need to step up and sort it out so it doesn't keep happening. But as a player I'd want to know on whose end the issue is so I know who to complain to.
    The purpose of art is washing the dust of daily life off our souls. ~Pablo Picasso
  • ruengdet2515
    ruengdet2515
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    Always problem happen to steam user first.

    Every patch / fix / any issue any problem always happen to steam user.
  • Angtynur
    Angtynur
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    Stop giving them ESO+ and crown money. It's the only way to make them learn.
  • Drayza
    Drayza
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    This is 4th time for me during the past 30 days that I am unable to log in... 2nd day of the event when I cannot participate. This is getting out of hand. I love the game, but this is becoming very frustrating. There is so little communication on ZOS' side as if they stopped caring about anything else but their revenew.
  • menathradiel
    menathradiel
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    Still cannot login - and tbh this is becoming really tiresome. Every maintenance now is routinely breaking the login for steam users, and what bothers me is that it breaks it in exactly the same way every single time. Can't login to EU server, can login to NA server (which I don't play on). I have to seriously wonder how it is possible for the same mistake to be made over and over, and every time to be given the same sub-par response of "we're looking into it" and then nothing else.

    This is the fourth time in a month that maintenance has broken the login for Steam. An apology wouldn't go amiss at this point.
    Tank Girl
  • Azriael2
    Azriael2
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    I don't get it.. why new people who bought game on steam can't log in via non-steam method, when older ones can.
    "Rise, red as the dawn."
  • FluffyKitten
    FluffyKitten
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    Either way it's ZOS problem, I guess Steam takes a % of the earning of each sold game and therefore they are offering ZOS a service that they clearly are not withholding their part of the agreement and then it's up to ZOS to put pressure on STEAM to have it fixed asap.
    And its borderline every update so to not be prepared with either a hotfix to send to STEAM or a hotfix to upload to the server is just not acceptable any longer.

    This would have been bad enough to be a recurring problem on any game that you bought, This game however have many players that is paying a monthly fee to them that has its worth in the amount of hours you get ingame, put a time limited event on top as a cherry and you get a perfect recipe for a angry community.

    Look at the Steam reviews, most love the game but they are angry as hell about the login problems.
  • Lisutaris
    Lisutaris
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    My facial expression, when trying to get online and then reading up the forums why it is not working.....
    Anybody feels the same?

    Well, it's the first time this is happening, isn't it ? ... -_-

    full.gif
  • illyria87
    illyria87
    Soul Shriven
    this is the second day of the event where i haven't been able to take part on all my characters.

    First day: only did 1 of 6 characters due to the broken queue.

    Third day: only did 2/6 because of the broken login.

    I'm not expecting much, but a few of the mysterious boxes wouldn't go amiss.
    Edited by illyria87 on December 1, 2018 5:11PM
  • Laegolas
    Laegolas
    Soul Shriven
    Some complimentary Mysterious Boxes wouldn't be too much to ask for making us miss most (if not all) of the event..
  • Hyandar
    Hyandar
    Soul Shriven
    I'm tired of those steam logging in problems.
    Those ocur every 2-4 updates.
    I've lost 2 days rewards in every event because of those.
  • Eohor
    Eohor
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    Maybe if the problem lasts until tomorrow they will be a little crazy and give 1 mysterious box as compensation...
  • whitecrow
    whitecrow
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    I was just able to log in using the Bethesda.net launcher directly from the game folder.
  • Malcadicta
    Malcadicta
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    I'm just tired of this… I'm not even suprised anymore when I can't log in it's just "oh they messed up with Steam again".
    I refuse to blame Steam. I don't know at whose side the fault is when it comes to technical details but to be honest I don't care - since Zenimax and Bethesda sell TESO on Steam they are responsible for making it work there - whether fixing the problem or pressuring Steam they decided to put it on sale there and are responsible for that choice.

    It's not a new problem anymore, they've had half a year to adress it, it's been somthing that pops up after every bigger update and some smaller ones since after Summerset.


    I see two solution - one, highly unlikely, is that they will fix this problem. Second, even more unlikely, is that they'll provide a key to Steam players for a non Steam copy.

    So far this event is great. Most of the time dungeon finder doesn't work and now I can't even log in .
    @Malcadicta - PC EU
    Malamhin - dd magsorc Dunmer (main)
    Maladict Temperance - healer magplar Altmer
    Malifer Viridi - tank magden Bosmer
    Malafas Mastiphal - healer magblade Dunmer
    Malady-Not-Talked-About - healer magden Argonian
    Manutri'Tion - dd stamblade Khajiit
    Malatesta the Fourth - tank magdk Redguard
    Malcadh - healer magcro Altmer

  • GetMoney
    GetMoney
    This is not a bad game, it could be very good. But these are the worst developers from All the popular online games I've ever played in 15 years. This is the worst attitude to your community. but as long as the herd (I among them) eat and continue to pay them money, they are absolutely satisfied with everything.
    Such brainless characters as zos I have not met.
  • HybrisCross
    HybrisCross
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    dont care about boxes, i'm jsut fed up to be at least , or somehow not on the same levels of the others players that dont pass by steam.

    Just free us to this ***, clearly all this year, one per month we have a day or more to be stuck on this server not connecting.

    Eso+, you love when it's paid, when I love to get why I paid for,
    i paid a month, i want to be able to play every day of my paid month.

    And don't think boxes are fair compensation, the fair compensation is only to free the mind of your steams users that they don't have to ask them if they will be able or not to log a saturday.

    This is month people are just asking for yours technicians to allow players to quit steam with their account and going on the launcher.
    IS that hard, or are you only interested by the contract and the monnay with steam ?

    3700 hours of game, just beginning to invest in the housing and the higl level content, and just wondering if i will be better to give up.

    Are you able to hear and dispose some solutions for yours customers ? I love the saga from morrowind, but you can be sure the issue with zenimax/steam will just disgust me of all the world of the elder scroll.

    Frustration is a bad thing, dont let people get in this during months. It's not with news features you will get more people on your game, it's by coaxing your actual players.

  • Ydrisselle
    Ydrisselle
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    whitecrow wrote: »
    I was just able to log in using the Bethesda.net launcher directly from the game folder.

    You can only do this if you bought the game through Steam before November 2016.
  • Verbal_Earthworm
    Verbal_Earthworm
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    Guess who bought it in December 2016. Classic me.
  • SammiSakura
    SammiSakura
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    Not a steam user here, but I also think you should have a way to disconnect your game from the steam launcher. It's silly anyways, just another application running that doesn't need to be.
    @SammiSakura - EU Server - Here Since 14th October 2016
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