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All game settings and addons reset! Why?

hesobad
hesobad
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I played ESO earlier today with no issues. Log on 3 hours later and need to go thru the cinematic again, and all my settings, addon settings, key bindings and video graphic settings are completely wiped!!! Why did this happen?

I use dressing room addon to easily switch between differend gear set ups. And all of it wiped clean

can I get some kind of explanation for this! It's extremely frusturating
Ad Victoriam!
  • TempPlayer
    TempPlayer
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    Your "Elder scroll online" folder under my document is wiped.
    May due to the top most quality control with current M$ product.
  • MLGProPlayer
    MLGProPlayer
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    TempPlayer wrote: »
    Your "Elder scroll online" folder under my document is wiped.
    May due to the top most quality control with current M$ product.

    This.

    Your user settings and add-on settings files were wiped. Could be a Windows update bug or your anti-virus software flagging and removing the files.
    Edited by MLGProPlayer on November 12, 2018 2:37AM
  • Thormar
    Thormar
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    If it's gone there's not much you can do.
    Key bindings and video settings can be setup in a short while.
    It's loosing addon saved data that sucks, some store long term data: Harvest heat maps or say MM's trade data,
    and in your case dressing room data.
    When you're ready, recreate the gear setups, but make it a habit from here on out to regularly back-up that ESO folder under my documents. Further, it's also not a bad idea to periodically backup the 90 or so GB game folder.

    PC - NA. Aldmeri Dominion
  • cheops
    cheops
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    You have had a Windows update
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