Hello!
The case is simple: I would like to change some things on my account such as my old user ID and password (which is pretty outdated), but the problem is: I created it a long time ago, and I don't remember the answer to the security question. I tried looking up how to reset it on ESO support page, but it didn't even let me create a ticket, and instead suggested going through "account recovery"... Which needs me to answer my security question. Is there a way to solve this other than super frustrating support that doesn't even let me submit a ticket?