Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Murkmire crowns refound?

abelsgmx
abelsgmx
✭✭✭
I bought 3000 crowns to buy Murkmire and now is free as a daily reward in this month. Is there a way to have a refound for that crowns spent?
  • Cillion3117
    Cillion3117
    ✭✭✭✭✭
    It's been known it would be free for some time now.
  • thegreat_one
    thegreat_one
    ✭✭✭✭
    Sorry to hear that.

    Just another way Zos screws paying members. That's why I refuse to sub.
    If I need a set from DLC, I wait for the ESO plus trial.

    DLC will always go on sale if not given away for free.

    NEVER EVER buy with crowns at full price.
  • abelsgmx
    abelsgmx
    ✭✭✭
    Sorry to hear that.

    Just another way Zos screws paying members. That's why I refuse to sub.
    If I need a set from DLC, I wait for the ESO plus trial.

    DLC will always go on sale if not given away for free.

    NEVER EVER buy with crowns at full price.

    Edited by abelsgmx on November 4, 2018 2:15AM
  • Gatviper
    Gatviper
    ✭✭✭✭
    Just one of the traps for them to get people to pay for little / nothing. Another being the trader companion which only buys, but doesn't repair, and banker which allows to access personal account bank, but not guild banks / traders, both for 5k Crowns. No hint in the description about any such limit, how thoughtful of them.
    Life is a ride, like days in a train, cities rush by, like ghosts in the night.
    The rhythm of wheels, time fades away, stations of a journey, destination unknown.
  • idk
    idk
    ✭✭✭✭✭
    ✭✭✭✭✭
    abelsgmx wrote: »
    Sorry to hear that.

    Just another way Zos screws paying members. That's why I refuse to sub.
    If I need a set from DLC, I wait for the ESO plus trial.

    DLC will always go on sale if not given away for free.

    NEVER EVER buy with crowns at full price.

    They should have thought about the people who spend to buy the DLC, is like a facepalm for all who spend cash to buy it

    I think Zos did think about this. They understand some people do not want to wait. As was pointed out, this has been known well before the DLC went live.
    Edited by idk on November 3, 2018 7:16PM
  • Gilvoth
    Gilvoth
    ✭✭✭✭✭
    ✭✭✭✭✭
    Without a doubt they will NOT give you a refund. I have never heard of anyone being able to get a refund for eso services because it is very clear on their purchase page they dont give refunds. unless it was still inside the unbroken package. Even then I only see people giving you at best store credit.
    I sincerely doubt you can get a refund.

    QUOTE:

    PERSISTENT INTERNET CONNECTION REQUIRED TO PLAY.

    For additional information on The Elder Scrolls® Online please see FAQ.

    Acceptance of End User License Agreement, Terms of Service, and Privacy Policy, and account registration using enclosed one-time use activation code, required to play. Must be 13+ to register.

    Optional ESO Plus™ membership begins when you select your preferred membership plan on store.elderscrollsonline.com, at which time you will be charged. Paid membership, valid and accepted payment method or paid game time card (if available) required to access membership gameplay. Memberships are subject to cancellation by you at any time. No refunds or credits for partial months.

    By purchasing Crowns, you are receiving a license to use or obtain certain features of The Elder Scrolls® Online under the terms and conditions of the game and service. Crowns have no value outside of The Elder Scrolls® Online, are non-transferrable, cannot be redeemed for cash, and are subject to revocation, termination or cancellation without refund. See store.elderscrollsonline.com for details. Product requires installation of application software. The Elder Scrolls® Online service may be discontinued, and content modified, disabled, suspended or removed, at any time. See Terms of Service and Privacy Policy and EULA.

    End Quote:

    source:
    https://account.elderscrollsonline.com/store
  • Nemeliom
    Nemeliom
    ✭✭✭✭
    idk wrote: »
    abelsgmx wrote: »
    Sorry to hear that.

    Just another way Zos screws paying members. That's why I refuse to sub.
    If I need a set from DLC, I wait for the ESO plus trial.

    DLC will always go on sale if not given away for free.

    NEVER EVER buy with crowns at full price.

    They should have thought about the people who spend to buy the DLC, is like a facepalm for all who spend cash to buy it

    I think Zos did think about this. They understand some people do not want to wait. As was pointed out, this has been known well before the DLC went live.

    Still, maybe they should give out 2 reward options for that day. Otherwise you are taking something away from the players who bought the dlc.
    I mean, everyone in ESO will be receiving a prize for logging in this month, except the loyal people who bought the dlc. They will get nothing at all for 1 day.
    Edited by Nemeliom on November 3, 2018 7:23PM
    Baradur Morker - Level 50 Bosmer Nightblade
    Le-Duck - Level 50 Dark Elf Dragonknight
    Boom-Stormer - Level 50 High Elf Sorcerer
    Nemeliom the Great - Level 50 Redguard Warden
    Crazy Little Maggie - Level 50 High Elf Templar
  • Linaleah
    Linaleah
    ✭✭✭✭✭
    ✭✭✭✭✭
    they. have been. advertising. free. murkmire. in november. for MONTHS now. we knew it was going to be a free november reward at least a month before DLC was even released. this was in no way, shape or form hidden.

    people bought it, KNOWING it was going to be free. pretty much everyone I know who did it - did so becasue CE comes with mount and pet and they wanted mount and pet and buying them separately wouldn't save them any crowns.

    you know what this reminds me off?

    when company advertises their black friday sale for over a month before black friday, mentioning specific products that will be on sale. and people still buy things before black friday at full price and then complain about being cheated. if you have chosen to live under the rock and ignore all advertisement? that is YOUR problem
    dirty worthless casual.
    Reputation is what other people know about you. Honor is what you know about yourself. Guard your honor. Let your reputation fall where it will. And outlive the ***
    Lois McMaster Bujold "A Civil Campaign"
  • Lyserus
    Lyserus
    ✭✭✭✭✭
    ✭✭
    Loyal costomers? This is a joke right?

    It's revealed loooooooooong before muirkmire is released that it will be a log in reward, you people use the forum solely for complains and not to bother to read any articles and news I guess?
  • Taleof2Cities
    Taleof2Cities
    ✭✭✭✭✭
    ✭✭✭✭✭
    Not to mention the DLC purchase is a bundle including mount, pet, etc.

    ZOS definitely will not issue a refund for those ...
  • idk
    idk
    ✭✭✭✭✭
    ✭✭✭✭✭
    Nemeliom wrote: »
    idk wrote: »
    abelsgmx wrote: »
    Sorry to hear that.

    Just another way Zos screws paying members. That's why I refuse to sub.
    If I need a set from DLC, I wait for the ESO plus trial.

    DLC will always go on sale if not given away for free.

    NEVER EVER buy with crowns at full price.

    They should have thought about the people who spend to buy the DLC, is like a facepalm for all who spend cash to buy it

    I think Zos did think about this. They understand some people do not want to wait. As was pointed out, this has been known well before the DLC went live.

    Still, maybe they should give out 2 reward options for that day. Otherwise you are taking something away from the players who bought the dlc.
    I mean, everyone in ESO will be receiving a prize for logging in this month, except the loyal people who bought the dlc. They will get nothing at all for 1 day.

    Maybe, maybe not.

    This is actually a bigger slap in the face to subscribers which I expect Zos has thought about. Subscribers are the coveted source of revenue which is why Zos keeps adding perks to the ESO+ package. A subscription for one year costs more than all the DLCs launched in that year combined.
  • Linaleah
    Linaleah
    ✭✭✭✭✭
    ✭✭✭✭✭
    btw. here is the original news article from mid September where we first knew it was going to be a free reward, not counting actual live announcement during ESO live twitch stream

    https://www.elderscrollsonline.com/en-us/news/post/54803

    relevant quote - we knew it was going to be free before we even knew exact release date
    The Elder Scrolls Online: Murkmire is coming soon for ESO Plus members and the in-game Crown Store, and it will be available as a Daily Reward for the month of November. This new DLC game pack will arrive with Update 20, a free base-game update for all ESO players

    and before anyone says "oh its hidden" those things are plastered all over the game launcher AND if you signed up for news mailings? they email them to you. that is NOT counting their social media presence (they announce those there as well)

    P.S. as a subscriber the way I see it - this is part of the reason they added all those extra subscription perks - including monthly freebies. and if I ever for any reason drop subscription, that DLC will be accessible to me without having to buy it, so.. /shrug
    Edited by Linaleah on November 3, 2018 7:44PM
    dirty worthless casual.
    Reputation is what other people know about you. Honor is what you know about yourself. Guard your honor. Let your reputation fall where it will. And outlive the ***
    Lois McMaster Bujold "A Civil Campaign"
  • Acrolas
    Acrolas
    ✭✭✭✭✭
    ✭✭✭✭✭
    The problem with refunding DLC content is that unlike hats and hairstyles, you can start objectively benefiting with the DLC immediately. Even if you just run up to a Lilmoth trader for a guild you're not in, you've already done something you normally couldn't do without access. I don't expect support to have to investigate the subtle differences between an untouched and a slightly preowned DLC.

    Nemeliom wrote: »
    I mean, everyone in ESO will be receiving a prize for logging in this month, except the loyal people who bought the dlc. They will get nothing at all for 1 day.

    If you purchased the 4000 crown Murkmire bundle, you basically got Murkmire for free. The horse is 3000 crowns separately, and the swamp jelly is 1000.

    But I suppose I'll just have to cry myself to sleep that night with my head buried in all the gold I've made in Murkmire recipe and style mat sales.
    signing off
  • idk
    idk
    ✭✭✭✭✭
    ✭✭✭✭✭
    I think we can leave this thread alone now. OP likely understands now as many posts have made it very clear Zos made the announcement multiple times and it was discussed in the forums. I do not see anything else that needs to be added.
  • Chicharron
    Chicharron
    ✭✭✭✭✭
    Hey ZOS it would not be better to remove the FREE daily rewards and so we no longer have whining children in the forum complaining about the free stuff.

    I have ESO + I know that Murkmire is going to be free, why do I have to wait to be compensated for that? is stupid at all possible levels.
  • max_only
    max_only
    ✭✭✭✭✭
    ✭✭✭✭✭
    The mount is 3k crowns.
    The pet is 1k crowns.

    The dlc bundle you purchased is 4K crowns.

    You got the dlc for free too.
    #FiteForYourRite Bosmer = Stealth
    #OppositeResourceSiphoningAttacks
    || CP 1000+ || PC/NA || GUILDS: LWH; IA; CH; XA
    ""All gods' creatures (you lot) are equal when covered in A1 sauce"" -- Old Bosmeri Wisdom
  • Reverb
    Reverb
    ✭✭✭✭✭
    ✭✭✭✭✭
    As I post to someone else in a different thread about this, you bought the dlc, got immediate access to the content instead of having to wait weeks, got the additional items that came with dlc purchase. That the dlc will be a login reward in 4 weeks doesn't make any of those things untrue.

    There's also a bit of caveat emptor at play here. The announcement of Murkmire as a daily reward came out long before the dlc was available to buy. You could have easily learned about it and made an informed decision.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • ArchMikem
    ArchMikem
    ✭✭✭✭✭
    ✭✭✭✭✭
    Sorry to hear that.

    Just another way Zos screws paying members. That's why I refuse to sub.

    It's been known on the forum that Murkmire was gonna be a free daily reward for a long time now.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
    Quest Objective: OMG Go Talk To That Kitty!
  • brandonv516
    brandonv516
    ✭✭✭✭✭
    ✭✭✭
    The benefit of paying is you play early.

    I'm going to sub just for a month so I can play it early and farm Blackrose Resto staves.

    Then I'll cancel and have it free.
  • bearbelly
    bearbelly
    ✭✭✭✭✭
    ✭✭
    Linaleah wrote: »
    btw. here is the original news article from mid September where we first knew it was going to be a free reward, not counting actual live announcement during ESO live twitch stream

    https://www.elderscrollsonline.com/en-us/news/post/54803

    relevant quote - we knew it was going to be free IN SEPTEMBER before we even knew exact release date
    The Elder Scrolls Online: Murkmire is coming soon for ESO Plus members and the in-game Crown Store, and it will be available as a Daily Reward for the month of November. This new DLC game pack will arrive with Update 20, a free base-game update for all ESO players



    More than a week

    Before the 21st day of SEP TEM BER.


    Edited by bearbelly on November 3, 2018 9:42PM
  • Cpt_Teemo
    Cpt_Teemo
    ✭✭✭✭✭
    ✭✭✭
    Imo what they should do is if you already bought it with crowns instead of getting the dlc it'll refund you the 3k crowns if you get up to it
  • Linaleah
    Linaleah
    ✭✭✭✭✭
    ✭✭✭✭✭
    Cpt_Teemo wrote: »
    Imo what they should do is if you already bought it with crowns instead of getting the dlc it'll refund you the 3k crowns if you get up to it

    why should they? its not like DLC being given as part of rewards in November was secret. we KNEW about it. so if people bought it anyways, this means they didn't want to wait. why should they have gotten essentially one month of early acess for free, vs people who waited until end of November?
    dirty worthless casual.
    Reputation is what other people know about you. Honor is what you know about yourself. Guard your honor. Let your reputation fall where it will. And outlive the ***
    Lois McMaster Bujold "A Civil Campaign"
  • Sheezabeast
    Sheezabeast
    ✭✭✭✭✭
    ✭✭✭✭✭
    This was shared on the Crown Store forum, on a board about this. Look at this...and tell me you still think you deserve a refund.

    Screenshot_20181102_011227.png
    Grand Master Crafter, Beta baby who grew with the game. PC/NA. @Sheezabeast if you have crafting needs!
  • Runs
    Runs
    ✭✭✭✭✭
    ✭✭✭
    How do people stay so ignorant? This isn't meant as an insult, but a serious question. This was known well in advance, was talked about in guild chats and zone chats and apparently listed in the crown store description. Starting to think some people only bought it so they could *** about it later.

    There's no reason for a refund, those of us that got it early also got the advantage of owning it a month before everyone who gets it free. Most the gold to be made in DLCs is in the first few weeks to a month, when the people get it free most the good stuff will already have flooded the market.

    Now, I wouldn't mind if ZOS gave people who already own Murkmire something else for the daily reward. I don't expect or feel entitled to them doing that, but it would be nice if they did.
    Runs| Orc NightbladeChim-el Adabal| Dunmer TemplarM'air the Honest| Khajiit Templar
    Oddity| Altmer SorcerorDrizlo| Orc DragonKnightLady Ra Gada| Redguard Sorceror
    Taste-of-Hist-Sap| Argonian NightbladeWar'den Peace| Khajiit WardenLittle Warden Annie Altmer Warden
    Ports with Blood| Breton TemplarDirty-Old-Man| Dunmer DragonKnightEyes-of-the-Sun| Argonian DragonKnight
    Bleak Mystique| Nord WardenPolychronopolous| Imperial SorcerorBullcrit| Khajiit Nightblade
    PC NA CP 1250+ and still a noob
    At Writs End - A place to complete master writs
  • Synthwavius
    Synthwavius
    ✭✭✭✭
    Relax. I bet they will give you all that new house or something special
  • Tommy_The_Gun
    Tommy_The_Gun
    ✭✭✭✭✭
    ✭✭✭✭✭
    It was known that it will be free. The think is ZOS did not answer to numerous question people asked about the potential / lack of the potential different reward if you will buy the DLC earlier. They simply did not said "no" or "yes" - those questions were simply ignored & unanswered.

    If they would say something like: "Keep in mind if you will buy this DLC earlier you will be missing out 1 "good" daily login reward in November" - then it would be no problem. But instead they simply ignored all the questions about this and they "preyed" upon simple hope & common sense that if you will buy it earlier you will not be punished for it. But now it looks like people who already have it will be simply missing one "good" daily login reward.

    And please - lets not add "Early Access" feature to DLCs. Unless it is ZOS plan to give every story DLC as a daily login reward in a future (but I hardly doubt it will happen).
    Edited by Tommy_The_Gun on November 4, 2018 12:51AM
  • abelsgmx
    abelsgmx
    ✭✭✭
    Linaleah wrote: »
    they. have been. advertising. free. murkmire. in november. for MONTHS now. we knew it was going to be a free november reward at least a month before DLC was even released. this was in no way, shape or form hidden.

    people bought it, KNOWING it was going to be free. pretty much everyone I know who did it - did so becasue CE comes with mount and pet and they wanted mount and pet and buying them separately wouldn't save them any crowns.

    you know what this reminds me off?

    when company advertises their black friday sale for over a month before black friday, mentioning specific products that will be on sale. and people still buy things before black friday at full price and then complain about being cheated. if you have chosen to live under the rock and ignore all advertisement? that is YOUR problem

    I didn't know it will be free don't generalize...
  • abelsgmx
    abelsgmx
    ✭✭✭
    idk wrote: »
    I think we can leave this thread alone now. OP likely understands now as many posts have made it very clear Zos made the announcement multiple times and it was discussed in the forums. I do not see anything else that needs to be added.

    You can leave if you want it
  • lagrue
    lagrue
    ✭✭✭✭✭
    Entitlement if I ever saw it.
    Edited by lagrue on November 4, 2018 8:30PM
    "You must defeat me every time. I need defeat you only once"
  • BringerOfOmens
    BringerOfOmens
    ✭✭✭
    Sorry to hear that.

    Just another way Zos screws paying members. That's why I refuse to sub.
    If I need a set from DLC, I wait for the ESO plus trial.

    DLC will always go on sale if not given away for free.

    NEVER EVER buy with crowns at full price.

    Not sure how this is ZOS screwing paying customers. People with subs get all this content included in their sub. People that pay nothing can log in daily for free and get the DLC for FREE by simply waiting a month to play the content. They mentioned this months ago so plenty of heads up. If you dont sub and wanted to play the content now, you pay for it. Seems not only reasonable but generous to give it away period much less within a month of release.
Sign In or Register to comment.