Anyone else not able to pick up their final daily login reward ?

agegarton · October 2018

As the heading says really. I have several accounts and various stages of the daily login rewards, and I can't seem to collect today's reward on any of them. Just wondering if this is a "known issue" or what?

Geekgirl · October 2018

Not certain if there's a proper fix, but I had the same issue and what I did was simply swap to the crown store and then back to the calendar where the accept button showed up (it wasn't there on the initial screen) and I was able to click it.

Good luck!

Zypheran · October 2018

I wasn't able to get mine either. Tried everything. It waved it under my nose when I logged out saying it was there.... but no 'claim' button

Gythral · October 2018

took 2 looks at it from the notification, but I got my Poison

(not that not getting it would have been a loss)

Svealyn · October 2018

I just had the same problem. I am playing on th PC, but with a controller. I only saw the announcement how much time was left until the start of the next month, but not the rewards for the current month. There was no option to claim a reward while using the controller interface.
When I switched to the standard keyboard interface, I still did not see the current reward list. But there was the option shown to claim todays (invisible) reward with the standard keyboard setting "E", which worked.
So switching the interface might be working for otherrs too.

Zypheran · October 2018

Svealyn wrote: »

I just had the same problem. I am playing on th PC, but with a controller. I only saw the announcement how much time was left until the start of the next month, but not the rewards for the current month. There was no option to claim a reward while using the controller interface.
When I switched to the standard keyboard interface, I still did not see the current reward list. But there was the option shown to claim todays (invisible) reward with the standard keyboard setting "E", which worked.
So switching the interface might be working for otherrs too.

Yup, defo a bug. I switched away from controller too and was able to pick up the reward by pressing 'E' even though no reward was on display.
No big deal on this occasion as it wasn't a major reward but if this had the last reward in the month and I missed a big one due to this bug....

jlmurra2 · October 2018

This happened to me as well. I was playing last night, got the notification, went to claim it, and it, and could not. I checked again this morning, the notification is still there, yet the calendar screen boxes are empty, and the headline is the new month begins countdown.

Mizael · October 2018

Just press E in the event page, it worked for me even if i didn't have the claim page

tactx · October 2018

(ON PC) My wife figured out a way to get it... She said to click the notifications check mark beside claim reward, then hover over the icon on the top right and press E. I did it and it worked. She's the smart one in the family...

agegarton · October 2018

jlmurra2 wrote: »

This happened to me as well. I was playing last night, got the notification, went to claim it, and it, and could not. I checked again this morning, the notification is still there, yet the calendar screen boxes are empty, and the headline is the new month begins countdown.

Yeah same here - having switched between Crown Store and the daily reward screen, I now have a notification saying I have a reward to claim, but the dialogue in the reward screen just says a new months starts in XXX.

Oh well, at least I'm not alone ;-)

Karmanorway · October 2018

Just press the claim button, right next to crown store

Zath · October 2018

Mizael wrote: »

Just press E in the event page, it worked for me even if i didn't have the claim page

Thanks, that worked for me. Received the reward and more importantly cleared the notification alert. Clearly a bug, but appreciate you sharing the workaround!

Rukia541 · October 2018

Mizael wrote: »

Just press E in the event page, it worked for me even if i didn't have the claim page

This

Anotherone773 · October 2018

It may or may not be related since it does have to do with logins, but i get various error popups 3 or 4 times immediately when i attempt to login. With enough tries it lets me to character screen. This started yesterday for me and all my login rewards have been completed for a couple of days.

XomRhoK · October 2018

All goes as planned. ZOS just made a test before Murkmire DLC daily reward in November.

agegarton · October 2018

Found this on the support page:-

https://help.elderscrollsonline.com/app/answers/detail/a_id/43864/p/1

Seems a bit hit-and-miss for me, but worth a go.

Jayne_Doe · October 2018

Yeah. ran into that same issue last night. There was another thread about the workaround people found for PC. Incidentally, this was only a bug on PC, as I was able to claim my rewards as normal on XB.

StormChaser3000 · October 2018

XomRhoK wrote: »

All goes as planned. ZOS just made a test before Murkmire DLC daily reward in November.

Lmao, that's a good one xDDD

Delpi · October 2018

Can anybody please explain how works the "press e" thing? I can't access the monthly tab and I don't know what event page are you talking about. By the way I'm playing on a mac...

Nestor · October 2018

I could not get mine either. Last night, it also said there was only 12 hours left

Delpi · October 2018

Ok. I got it to work (Mac version) You have to enter in notifications and click on the ok symbol.

Derbforgaill · October 2018

There is a thread on the bug section of the forum: https://forums.elderscrollsonline.com/en/discussion/443649/cant-claim-daily-rewards#latest

Thanks for that, I'll try it out

agegarton wrote: »

Found this on the support page:-

https://help.elderscrollsonline.com/app/answers/detail/a_id/43864/p/1

Seems a bit hit-and-miss for me, but worth a go.