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• PC/Mac: No maintenance – April 13

My iMac will not load the game when clicking the play button.

Viscous119
Viscous119
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This is really sad. I'm going to have to pull my ESO+ until they fix it. Until then i'm headed to another MMO. My iMac is running OS Sierria. I had no issues until this patch. WTF is going on?
  • reprosal
    reprosal
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    Operating System: macOS High Sierra v 10.13
    Model: Late-2013 27-inch iMac and Newer
    Hard Disk Space: 85 GB free HDD space

    New min requirements.
  • bearbelly
    bearbelly
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    https://www.youtube.com/watch?v=BPPSu0vaNWA

    They made changes to iMac minimum requirements with this patch.
    Mac Min Spec
    We have switched the Mac renderer from OpenGL to MoltenVK (Metal) to support the upcoming release of the upcoming MacOS Mojave. Upon first launching the game, you will notice longer load times and frequent hitching as the shaders are rebuilt for MoltenVK, with some notable unstableness in this first PTS patch. We plan to make iterations throughout PTS to improve performance. To support these changes, we will be updating the minimum spec for all Mac players in Update 20. These will be as follows:
    Operating System: macOS High Sierra v 10.13
    Model: Late-2013 27-inch iMac and Newer
  • nicotee
    nicotee
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    Was having the exact same issue as OP. (Hit play, game does not load). I just upgraded my OS to Mojave to see if that would help, and now the game opens, I can login, but no matter where I point my mouse, no matter what character, the camera just spins and spins and spins. Nauseating and unplayable.

    my computer:
    27-inch iMac, late 2012
    3.4 GHz Intel Core i7
    12 GB 1600 MHz DDR3
    NVIDIA GeForce GTX 680MX 2048 MB

    So.... after like a year and a half of playing every single day, I'm just SOL? Or is there a fix coming for those of us who have lovely iMacs that work super well for most things and that we are not looking (or cannot afford) to replace.

    I have no desire to switch to a different game. I love this one. I hope there's a fix coming that will let me keep playing it. Super disappointed right now.
  • smacx250
    smacx250
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    Edited by smacx250 on October 22, 2018 10:18PM
  • nicotee
    nicotee
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    Perfect, that did it! Thank you @smacx250

    @Viscous119 try updating to OS Mojave and then using the fix above for spin. Hope it sorts things out for you too!
  • Viscous119
    Viscous119
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    Ok I'll try the upgrade since I'm OS Sierra anyways..crosses fingers :#
  • LiberatorSam
    LiberatorSam
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    Seems like eso doesn’t work with 10.13 anymore, had to update my OS to 10.14 for eso’s graphics to render properly.
  • rumple9
    rumple9
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    Apple is rotten to the core
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