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Has anyone else not yet received their Summerfall rewards?

ThinkerOfThings
ThinkerOfThings
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I own Summerset (got it pre-order) and logged in during the event but have not yet received my pet, mount and house. Is anyone else having the same issue?

I am on Xbox NA
"It is very, very sad being mortal. There is happiness, yes. But mostly sadness. As I have said, count only the happy hours." - Vivec
XBOX - EP: Sen Sadri ( DE NB )

Best Answers

  • GreenHere
    GreenHere
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    Some people reported the issue you are describing, and were recommended to submit a support ticket. As far as I know, all the people who did that (and were indeed eligible) got it resolved pronto. I recommend you do the same. Good luck! :)
    Answer ✓
  • Turelus
    Turelus
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    As GreenHere said put in a support ticket either in game or via the support page (link top left of forums bar on Desktop browser) and they should be able to help you.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
    Answer ✓
  • TheLastEpicurean
    TheLastEpicurean
    Soul Shriven
    I'm on PS4 EU. Should we have received rewards by now?

    Not sure I have either.
  • shadowwraith666
    shadowwraith666
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    did you check your collections?, go to collections > houses > notable homes, if the psijic villa is in the "collected" section then you have received the rewards.
    • Vicktor Bloodtail - L42 Argonian Magblade, Werewolf - EP
    • Xarxes - L31 Dunmer Sorc, Vampire - EP
    • Lichtspear - L21 Argonian Temp - EP
    • Rajka Fireclaw - L21 Khajit DK - AD

    PS4 EU
    Spill some blood for me dear brother
    Vicente Valtiere, Dark Brotherhood, Oblivion
  • Jimmy
    Jimmy
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    I own Summerset (got it pre-order) and logged in during the event but have not yet received my pet, mount and house. Is anyone else having the same issue?

    I am on Xbox NA

    Don't you have to actually get the Pathfinder Achievement? If all you did was log in, that isn't going to get you it.
    PC NA
    @SkruDe
  • stojekarcub18_ESO
    stojekarcub18_ESO
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    Jimmy wrote: »
    I own Summerset (got it pre-order) and logged in during the event but have not yet received my pet, mount and house. Is anyone else having the same issue?

    I am on Xbox NA

    Don't you have to actually get the Pathfinder Achievement? If all you did was log in, that isn't going to get you it.

    All you have to do is own Summerset by Oct 7 and log in once by Oct 7. You don't even have to have the achievement completed to reap the rewards.
  • Shadow_Akula
    Shadow_Akula
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    Jimmy wrote: »
    I own Summerset (got it pre-order) and logged in during the event but have not yet received my pet, mount and house. Is anyone else having the same issue?

    I am on Xbox NA

    Don't you have to actually get the Pathfinder Achievement? If all you did was log in, that isn't going to get you it.

    Nope. All you had to do to get the rewards was have Summerset and log in before the 7th. The community earned the rewards for everyone by doing the pathfinder event
    Edited by Shadow_Akula on October 11, 2018 1:17PM
  • Jimmy
    Jimmy
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    Aww man, what a bunch of free loaders :P
    PC NA
    @SkruDe
  • ThinkerOfThings
    ThinkerOfThings
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    Update: I had put in a support ticket around when I made my post, within a couple of hours I received my rewards, I was very pleased with how quickly support was address my issue.

    Thank you ZoS
    "It is very, very sad being mortal. There is happiness, yes. But mostly sadness. As I have said, count only the happy hours." - Vivec
    XBOX - EP: Sen Sadri ( DE NB )
  • GreenHere
    GreenHere
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    Thanks for updating the thread. Glad this got resolved for you. :)
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