So I just spent the last hour trying to figure out what happened to my account. Was it hacked? Is there some freak bug only impacting my xbox? Does ESO know I have an addiction and they are trying to make me do something in RL and not lose myself in my game? Looked all over the internet, checked with guildmates and no one seemed to know. Finally after a lot of variations of searching the issues I am currently experiencing, it appears this is a social ban of sorts. So now, I am digging to find out what activity I did that may have caused. Spam zone chat - nope, do not do that, maybe a recruiting message here and there but so far and in-between to result in this. Mass emails to people that can be considered spam - nope do not do that either. Use a third party software or bots - Nope and nope......So here I am missing an awesome guild event wondering why this occurred. I have tried to locate things that could cause this ban in support and coming up blank. This is so frustrating and disappointing. I work long hours and this is my break but I still do not know exactly what is going on since apparently you get banned and nothing is communicated to you - you just need to figure it out. So I have attempted opening a ticket - something I have never done before and logged out for the evening in the hopes this will get resolved. The ONLY thing I have been guilty of lately is reporting bots - and well if that gets me a ban, the system itself is broken. If this is not this social ban I have read about and could be something else - outside of clearing the cache - is there anything else I can do to resolve this?

I am posting this to technical support in hopes it helps to generate a notification for future players that encounter this. A heads up would be nice, so we know exactly what is going on and what steps we need to assist in resolving it....

I have never posted in forum and am hoping this subject matter does not cause another ban and if I broke a rule doing this please close the thread - not trying to cause any additional issues. All I want to do is craft, do guild events, restock my trader and level up. Hoping tomorrow will be a better day.