Maintenance for the week of February 2:
• PC/Mac: No maintenance – February 2
• ESO Store and Account System for maintenance – February 3, 6:00AM EDT (11:00 UTC) - 4:00PM EDT (21:00 UTC)
what precisely is your launcher getting stuck on?
the thread i linked shows how to find the report log and determine where the failure occurs. while the cause of your particular issue may differ slightly from the ISP issue (supposedly, according to ZOS anyway), the diagnostic procedure should be the same.