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Can we please stop doing maintenance at AUS prime times only? (NA)

Allares
Allares
Soul Shriven
I feel like every single maintenance that takes place is in the Australian prime time, this current one is 6pm for me.
I work during the day so I get home around 6pm to the game being in maintenance at least once a week (mostly started at my 4pm), they last around 3-4 hours which means that my entire evening is maintenance until about an hour or two before I need to go to bed.

This means I (and probably a lot of other Australian players) lose several days of playtime each month.

I suggest that since the NA server is used by more than just NA players, it is only fair to have a variation in the maintenance times.
Just move it 6 hours ahead or earlier than the week before and everyone can be happy!

Cheers
  • Slyjinxy
    Slyjinxy
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    So they should inconvenience many to cater to a few? Nah.
  • MajBludd
    MajBludd
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    Isn't Zos based in the states? If so, your prime time is their work day. Get used to it
  • Royaji
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    Moving it 6 hours ahead puts it in EU prime time. And since only EU and NA are officially supported regions I do not see how this might be better.
  • efster
    efster
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    This has always been the case and we've always complained about it but I don't see it changing.

    Maybe if SEA/Oceanic players spent more money in the crown store than NA players do, we'd have maintenance in NA primetime instead. :trollface:
    AD is the best looking faction. I don't make the rules, I just enforce them.
  • lagrue
    lagrue
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    Allares wrote: »
    I feel like every single maintenance that takes place is in the Australian prime time, this current one is 6pm for me.
    I work during the day so I get home around 6pm to the game being in maintenance at least once a week (mostly started at my 4pm), they last around 3-4 hours which means that my entire evening is maintenance until about an hour or two before I need to go to bed.

    This means I (and probably a lot of other Australian players) lose several days of playtime each month.

    I suggest that since the NA server is used by more than just NA players, it is only fair to have a variation in the maintenance times.
    Just move it 6 hours ahead or earlier than the week before and everyone can be happy!

    Cheers
    ZOS are based in EST time zone, and they do the server maintenance first thing in their work day. That includes BOTH EU and NA servers, by the way - so it doesn't matter how many people crap up the NA servers from other regions - that's completely irrelevant. They aren't going to wait until all of their employees are on lunch break (6 hours later) to do server maintenance.

    There's not really a nice way to say it - but suck it up. Play a different game for a few hours. Hell just play ESO tomorrow - rest assured, it's not going anywhere.

    To reiterate: Maintenance isn't performed at a time preferring specific players or regions - it's performed at a time that prefers Zenimax employees' schedules. The best time for maintenance is early in the work day.
    Edited by lagrue on September 18, 2018 10:27AM
    "You must defeat me every time. I need defeat you only once"
  • ktdotexe
    ktdotexe
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    [deleted]
    Edited by ktdotexe on July 11, 2019 5:46PM
  • lagrue
    lagrue
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    PetiteFire wrote: »
    I just wish they'd at least give us an estimate time of completion! :s

    Rule of thumb: Assume 3 hours.

    It's almost never longer - and very rarely shorter.
    "You must defeat me every time. I need defeat you only once"
  • LordGavus
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    I'm in the same time zone as you so I get it, but it's been this way for years and it's not going to change.

    Unfortunately this time slot effects the least amount of players while still be suitable for doing the maintenance.

    I just hope it's a short one.
  • rumple9
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    why does mainteneance have to be every week
  • lagrue
    lagrue
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    rumple9 wrote: »
    why does mainteneance have to be every week

    Because the game runs like ass under regular circumstances... take away weekly maintenance and the game would devolve into an uplayable mess (if you don't consider it such already).

    "You must defeat me every time. I need defeat you only once"
  • akl77
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    Yea don’t think it’s happening as you suggested, you better find some other games to play or things to do these few days each month.
    Pc na
  • SydneyGrey
    SydneyGrey
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    Slyjinxy wrote: »
    So they should inconvenience many to cater to a few? Nah.
    "A few"? Do you think Australia is only the size of a small town, or something?

    No matter what time they do maintenance, they're going to inconvenience someone, somewhere, but maybe they can search for some time that will inconvenience the fewest people possible. Then again, as it's a world-wide game, maybe this is literally the best they could do regarding maintenance times.

  • Allares
    Allares
    Soul Shriven
    SydneyGrey wrote: »
    Slyjinxy wrote: »
    So they should inconvenience many to cater to a few? Nah.
    "A few"? Do you think Australia is only the size of a small town, or something?

    No matter what time they do maintenance, they're going to inconvenience someone, somewhere, but maybe they can search for some time that will inconvenience the fewest people possible. Then again, as it's a world-wide game, maybe this is literally the best they could do regarding maintenance times.

    Exactly my point. They could do a 6am maintenance week 1, 12am week 2, 6pm week 3, 12 pm week 4. That way nobody gets this issue. We all share it..
  • seherrons
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    It's just the time zones. Nothing we can do about it, sadly! At least we're still able to play ESO at all :)
    borderlinesakura on PS4 EU | CP780+

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  • akl77
    akl77
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    Um no, you can see how crowded eso is during America prime hours and how empty eso is at your prime time. Which is why the less people they pis off the better.
    Edited by akl77 on September 18, 2018 12:26PM
    Pc na
  • lagrue
    lagrue
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    SydneyGrey wrote: »
    Slyjinxy wrote: »
    So they should inconvenience many to cater to a few? Nah.
    "A few"? Do you think Australia is only the size of a small town, or something?

    No matter what time they do maintenance, they're going to inconvenience someone, somewhere, but maybe they can search for some time that will inconvenience the fewest people possible. Then again, as it's a world-wide game, maybe this is literally the best they could do regarding maintenance times.

    Uhhh Australia is actually a very small population ... 53rd highest in the world... that's something I guess. Then you have to factor in the demographic of that playing ESO... probably in the 1000s, if not less.

    They obviously weren't a big enough group to be worth building a megaserver for - let alone bending over backwards to accommodate them when they are in the exact opposite timezone.
    Edited by lagrue on September 18, 2018 12:29PM
    "You must defeat me every time. I need defeat you only once"
  • Bruccius
    Bruccius
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    SydneyGrey wrote: »
    Slyjinxy wrote: »
    So they should inconvenience many to cater to a few? Nah.
    "A few"? Do you think Australia is only the size of a small town, or something?

    No matter what time they do maintenance, they're going to inconvenience someone, somewhere, but maybe they can search for some time that will inconvenience the fewest people possible. Then again, as it's a world-wide game, maybe this is literally the best they could do regarding maintenance times.

    Relatively speaking, Australia is ''a few'' when compared to the rest that play on the NA server.
  • yiasemi
    yiasemi
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    Actually here in Hong Kong I just got through repairing the house, (all internet knocked out except my phone) after the typhoon on Sunday, thought I'd log on and make sure I get my 100,000 gold and...., and now I have to get to bed early as I have to go to work with bus services limited tomorrow thanks to trees on the roads. I'm just going to cuddle my loved one instead and be sat on by still-scared khajiits. Yeah, ZOS maintenance sucks some days.
  • Bhaal5
    Bhaal5
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    Or go to a mmo that does care about their oceanic community, zos clearly does not
    :o
    Edited by Bhaal5 on September 20, 2018 9:52AM
  • Jayman1000
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    They have to do the maintanance at the same time so if they want to avoid putting maintenance in EU or US prime time uinfortunately it has to be put in AUS prime time. I suggest changing the amount of hours in a day from 24 to 36, on the premise that mainentance still has to take the same amount of hours. That way we should be able to fit in maintance outside of both EU, US and AUS primes. Alternatively if we could figure out a way to slow down earths rotation such that each hour would last a lot longer.
  • lagrue
    lagrue
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    Jayman1000 wrote: »
    They have to do the maintanance at the same time so if they want to avoid putting maintenance in EU or US prime time uinfortunately it has to be put in AUS prime time.

    That's not actually why though. They do it based on their own working hours. It has nothing to do with who's prime time it is or isn't. ZOS is based in EST, they do maintenance when workday starts in EST.
    Edited by lagrue on September 20, 2018 5:15AM
    "You must defeat me every time. I need defeat you only once"
  • Jayman1000
    Jayman1000
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    lagrue wrote: »
    Jayman1000 wrote: »
    They have to do the maintanance at the same time so if they want to avoid putting maintenance in EU or US prime time uinfortunately it has to be put in AUS prime time.

    That's not actually why though. They do it based on their own working hours. It has nothing to do with who's prime time it is or isn't. ZOS is based in EST, they do maintenance when workday starts in EST.

    well I partly agree/disagree. Im sure that both the US prime time and the zos employee schedules has something to do with it. I don't think it sounds plausible that ZOS would actually do 3 or more hours of maintenance in US prime time if zos employee schedule demanded it ;)

    Also I may not have been entirely serious and solemn when I wrote that post ;)
    Edited by Jayman1000 on September 20, 2018 5:22AM
  • lagrue
    lagrue
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    Jayman1000 wrote: »
    lagrue wrote: »
    Jayman1000 wrote: »
    They have to do the maintanance at the same time so if they want to avoid putting maintenance in EU or US prime time uinfortunately it has to be put in AUS prime time.

    That's not actually why though. They do it based on their own working hours. It has nothing to do with who's prime time it is or isn't. ZOS is based in EST, they do maintenance when workday starts in EST.

    Im sure that both the US prime time and the zos employee schedules has something to do with it. I don't think it sounds plausible that ZOS would actually do 3 or more hours of maintenance in US prime time if zos employee schedule demanded it ;)

    Well the thing is they do it at 6 AM EST *usually*... if they waited until noon, (6 hrs later as OP suggested), it still wouldn't really be NA's prime time. In that case they could easily do EU and NA maintenance seperately. Keeping EU at the normal time, and pushing NA ahead 6 hours.

    The problem with that idea is that it's closer to the later portion of their work day, also lunch time - it's not an ideal window for maintenance to be done.
    Edited by lagrue on September 20, 2018 5:22AM
    "You must defeat me every time. I need defeat you only once"
  • vometia
    vometia
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    yiasemi wrote: »
    Actually here in Hong Kong I just got through repairing the house, (all internet knocked out except my phone) after the typhoon on Sunday, thought I'd log on and make sure I get my 100,000 gold and...., and now I have to get to bed early as I have to go to work with bus services limited tomorrow thanks to trees on the roads. I'm just going to cuddle my loved one instead and be sat on by still-scared khajiits. Yeah, ZOS maintenance sucks some days.
    Can't you just skive off? Some example you're setting, you should be proud to be a bad influence!
  • AlanTheStarLord
    AlanTheStarLord
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    It has nothing to do with that being ZOS's work hours, but everything to do with the least amount of people being online at that time, regardless of where they're from in the world.
    Edited by AlanTheStarLord on September 20, 2018 6:31AM
  • Ackwalan
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    It is done when the population is lowest, so the least impact at the time it is done.
  • LadyLethalla
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    Actually there was one recent maintenance that started at 11pm Aus east coast time. But... don't worry: Daylight savings starts in just over 2 weeks so then maintenance will start at 7pm instead!
    x-TallyCat-x // PC EU DC - For the Covenant! // ESO Platinum trophy - 16th May 2017.
    Melbourne Australia - the land of Potato Internet.WTB ESO OCEANIC SERVER
  • Gythral
    Gythral
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    I am sure they would if Aus generated more revenue than North America & the EU combined
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • stewhead2ub17_ESO
    stewhead2ub17_ESO
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    lol I'm sorry for your luck, but this post is laughable.
  • Androconium
    Androconium
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    MajBludd wrote: »
    Isn't Zos based in the states? If so, your prime time is their work day. Get used to it

    They are operating a 24-hour world-wide service.
    Despite the caveats in the terms of service.

    The time slot of 2:00-6:00 UTC would have the least impact on anyone, anywhere in the world.

    You'd get Australians to work at that time, but you wont get Yanks to.

    It's Ok; I'm used to it now.

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