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character created before morrowind now (somewhat ironically) trapped in wailing prison

phermitgb
phermitgb
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so, I created this dragonknight argonian character and played through the very beginnings of the wailing prison opening - this is before morrowind ever existed
that character has sat there unused while I did...lots of other things
now, I return to start playing this character, only to discover that lyris titanborn has been replaced by...some chick in robe. I have a quest marker to talk to her, but every time I talk to her she says that I have to speak to her benefactor instead
So, I leave to take a look around the zone (it's the zone with the security eyeball thingies that you have to disable), the berobed chick disappears, and now my character appears to be trapped in this particular instance of the wailing prison
I can't advance the quest (the questgiver shows up in glenumbra), I can't port out to guildmates OR my house, logging out and shutting down the game and logging back in always logs back in to the wailing prison instance, and the door leading to the next stage (the one you have to lockpick) says I can't interact with this object.

Now, I'm sure, I'm ABSOLUTELY certain, that someone at ZOS realized, when releasing morrowind, that some people would still have characters logged into the previous intro zone - I mean, it's OBVIOUS, right?...an inevitable conclusion anyone with 5 seconds of foresight would come to - so, I'm wondering, does anyone know what exactly I'm supposed to do with this character in order to either leave wailing prison and begin the vvardenfell (sp?) intro, and or continue the wailing prison intro, or what? because right now, he's quite actually stuck in limbo

yes, the irony of being trapped in a prison instance is not lost on me

thanks for any help - and yes, I suppose I *COULD* just recreate the character - but it frustrates the HELL outta me, because it seems like such an obvious problem that someone should have prepared a very carefully designed fix for exactly this sort of issue, so much so that I assume someone has, and I just haven't found it yet
"There is no correct resolution; It's a test of character."
James T. Kirk
  • ZOS_Bill
    ZOS_Bill
    admin
    @phermitgb

    Please check your inbox for an update on your support ticket.
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  • Rittings
    Rittings
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    I have this same issue!!! I have collected a hole bunch of daily rewards on my EU side (where I don't have access to a banker or anything) and my character is STUCK in the Wailing Prison and cannot get out!!!

    Please can this be updated HERE by ZoS so we can see what on earth we need to do to fix this??
  • phermitgb
    phermitgb
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    took a day or two, but I did put in a ticket regarding my issue, and it was resolved by ZOS within the next two days. basically, you're stuck there and they have to pull your character out of the zone - put in a ticket and give it 3-4 days, I expect they'll take care of you too

    good luck!
    "There is no correct resolution; It's a test of character."
    James T. Kirk
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