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Launcher "Play" button will not work

barbourm10_ESO
barbourm10_ESO
Soul Shriven
I have read the threads on how to fix this solution, yet nothing has worked for me. I press play but it just greys out for a couple seconds then goes back to normal. Could a moderator please address this solution, and if they already have could somebody redirect me to it?

Thank you
  • Anubisan
    Anubisan
    Soul Shriven
    I am having the same problem after the recent patch. The game just won't start. I press the 'Play' button and nothing happens.
  • BaggierMeerkat2b14_ESO
    BaggierMeerkat2b14_ESO
    Soul Shriven
    Same here. All I got was an email saying the server is offline. It's been over 24 hours now and I've already paid a sub. Help please?!
  • BaggierMeerkat2b14_ESO
    BaggierMeerkat2b14_ESO
    Soul Shriven
    I solved my issue by temporarily disabling my realtime shield on webroot long enough to reach the login screen. It seems to be a firewall issue. I hope this helps someone else out!
  • Vistrix
    Vistrix
    People with this problem seem to either be having their anti virus / firewall software blocking connections or they have a permissions problem.

    Try closing down the firewall/anti virus software temporarily to see if this is the cause of the problem.

    Otherwise, go to your installation folder and launch the ESO.exe directly in admin mode (right click > Launch as Administrator)
    Edited by Vistrix on April 4, 2014 2:18PM
  • PVT_Parts
    PVT_Parts
    ✭✭✭
    If you haven't solved the issue yet, see my latest thread.
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