Can't even open a support ticket

Evilspock · July 2018

Why can't I even open a freaking support ticket? I've tried THREE different browsers, it forces you to login special to open a support ticket, and the "SUBMIT" button to login does nothing. My issue is I can't even play this stupid game because I get an infinite load screen, and yes I've disabled every single plugin.

ZOS_Bill · July 2018

@Evilspock

If you're unable to log into the site because the "Log In" or "Submit" button is not functioning try the following:

Check your browser's ad-blocker and set it to allow requests from help.elderscrollsonline.com (add it to the whitelist)
Use a different browser

If you are still unable to log into the ESO support website, you can contact us by following the steps below:

Visit the account recovery page and select your platform, your UserID, and the appropriate option in the drop down for "Issue Type."
Fill out the form to the best of your ability. If you are currently using a different email than the one that is associated with your ESO game account, please enter that in the Your Current Email Address line.
Enter what you can remember about your account in the Account Ownership Verification fields.
Attach any proof of purchase you may have to the form.
In the Describe Your Problem in Detail box, please include the email address that is currently associated with your ESO game account and a brief description of your issue.
When you have finished filling out the form, click the Submit button at the bottom of the page.