Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Parts of My Character are Invisible?! (Fixed)

General_Zeranth
General_Zeranth
✭✭✭✭
Platform: Xbox One
Server: NA

I logged on tonight to snag my Daily Reward and when I was done I logged out to swap characters and noticed that two of my characters are... Missing parts? My High Elf is missing his head, and arms, and my Argonian is missing his legs above the boots and his mount is showing up as a black shadow.
The armor still shows but the actual character is missing... Anyone help? I've power cycled my system, cleared the cache, all the various fixes that would normally work. Only thing I haven't done yet is uninstall and reinstall the game.

My High elf is wearing a costume made of various armors, but the Argonian isn't so I don't think its an issue with the outfitting system.
Its also the same on the character selection screen as it is in game.
The mount is broken on any of my characters, both in game and on the character select.

My husband came online to check for me and to him the character shows up fine. It seems to be just on my screen that this is happening.
I've also tried using both mine and my husband's game discs and both do the same thing so the discs aren't broken.

Screenshots:
nZ85Oxv.jpg
toylViY.jpg
vR5ph59.jpg

Edit: As of this day, two more characters are exhibiting the same issues a couple of my other Argonians, both wardens now have missing hands.

Edit: As of today my characters are once against showing up properly as are their mounts and pets. OwO A uninstall and reinstall WAS what the game needed though I still worry what caused it in the first place I am happy to be back.
Edited by General_Zeranth on July 27, 2018 10:04AM
Xbox - NA

Self confessed Master Angler title chaser.

Titles Earned: 10/∞
  • moonio
    moonio
    ✭✭✭✭
    Is it a new invisible skin?.. lol
    we may be getting a mount with the same effect too
    aw_crwn_mounts_hollowjackriderwolf_1x1.jpg
    Just a poor healer from Glenumbra..
  • bpmachete
    bpmachete
    ✭✭✭
    Awesome bug find... wow it looks kinda cool imo.
  • Prabooo
    Prabooo
    ✭✭✭✭
    it may be the teaser for a new class... the Invisible Knight
  • General_Zeranth
    General_Zeranth
    ✭✭✭✭
    The levity is a lovely sentiment and appreciated but I feel intensely worried there is something wrong with the core of my account and I really don't want to lose 3 and a half years of work....
    Other things aren't rezzing right either. Certain peoples mounts and pets show up as black shadows as well even on the characters that don't have missing body parts.
    Xbox - NA

    Self confessed Master Angler title chaser.

    Titles Earned: 10/∞
  • Eiagra
    Eiagra
    ✭✭✭✭✭
    Looks like it's just failing to load assets. PC has this crop up every once in a while as a bug, but most likely as damaged game files. Is there a way to verify and repair game files on console? If so, try that and see if it remedies it.

    Either way, it's not likely to impact your character data, so the chances of losing 3.5 years of work is minimal.

    Addendum: Saw you mentioned you hadn't uninstalled/reinstalled, but you tried other discs. Any content that was included in a patch wouldn't be on disc (and even then might be stored to console HDD anyway). If you can do a repair, try that; if that fails, try reinstalling.
    Edited by Eiagra on July 22, 2018 1:06AM
          In verity.
  • General_Zeranth
    General_Zeranth
    ✭✭✭✭
    @Eiagra
    I'm not sure of any way to repair data on the console so I'll try to uninstall and reinstall. Hopefully that helps it, though god knows with how slow my internet is this will take days to download... >->

    Thank you btw I really appreciate the answer, its good to know this might be fixable.
    Xbox - NA

    Self confessed Master Angler title chaser.

    Titles Earned: 10/∞
  • General_Zeranth
    General_Zeranth
    ✭✭✭✭
    Okay so a little update. I'm starting to be able to locate what is making my characters parts vanish.

    High Elves Head: Flannel Forester's Hood (Crown Store Hat)
    High Elves Arms: Worm Cult Robes Light
    Argonian's Legs: Morag Tong Guards Medium
    Argonian's Hands: Divine Prosecution Gloves Heavy

    I haven't gone through ALL of my motifs and costume bits since I have hundreds of things to sort through but its acting like I don't have the items available to me but I obviously do. :/
    Xbox - NA

    Self confessed Master Angler title chaser.

    Titles Earned: 10/∞
Sign In or Register to comment.