Video going blank inside some buildings

Roxxsmom · July 2018

This has been happening to me intermittently inside certain buildings, such as the mage's guild in Daggerfall or the bank in Auridon. Things look normal until I change my facing; then everything goes white. This just started yesterday, 7/2, since the last patch. This is not happening to my spouse, who is playing on a Mac (a much older machine than mine).

My video card is an NVIDIA GeForce GTX 1070Ti. I tried updating the driver, but it hasn't helped.

My CPU is an intel i7 8700k 6 core with 3.70 GHz.

Sometimes relogging helps temporarily, but not always.

AdicusDio · July 2018

I've had two similar issues. One happens in Cyro where say I'm on a siege, and zoomed all the way out and moving the camera OR sometimes on foot, a huge chunk (about 40-70%) of the background goes a solid pinkish color. Other issue is in dungeons, where the camera movement i.e. looking at a certain direction, everything disappears except the npcs, chests, and players. The only thing visible ground-wise or otherwise is the main foundation of the map i.e. what's at the very bottom if you were to clip out of bounds. reloadui doesn't fix it.

Dueydoodah · July 2018

Roxxsmom wrote: »

This has been happening to me intermittently inside certain buildings, such as the mage's guild in Daggerfall or the bank in Auridon. Things look normal until I change my facing; then everything goes white. This just started yesterday, 7/2, since the last patch. This is not happening to my spouse, who is playing on a Mac (a much older machine than mine).

My video card is an NVIDIA GeForce GTX 1070Ti. I tried updating the driver, but it hasn't helped.

My CPU is an intel i7 8700k 6 core with 3.70 GHz.

Sometimes relogging helps temporarily, but not always.

I have the same issues and also have a 1070 card. This is happening a lot when looking at walls inside buildings and in some delves. It's making it hard to play the game in certain circumstances. It makes it difficult to walk through a scene.

Aca2017 · July 2018

My thread on this is here, including a screenshot. Is this what you are seeing?

Dueydoodah · July 2018

Yes, that's it exactly

vometia · July 2018

Much the same problem here. Started with the most recent patch, when viewing at certain angles everything but the ground, sky and characters disappears. It reminds me of the viewable area boxes in the recent Fallouts that were intended to optimise the performance in interior locations: I'm guessing someone has attempted to optimise ESO similarly but it's gone a bit wrong...

murderklokb16_ESO · July 2018

vometia wrote: »

Much the same problem here. Started with the most recent patch, when viewing at certain angles everything but the ground, sky and characters disappears. It reminds me of the viewable area boxes in the recent Fallouts that were intended to optimise the performance in interior locations: I'm guessing someone has attempted to optimise ESO similarly but it's gone a bit wrong...

This is the same experience I'm having.

Running a 1080 Ti, 398.36 drivers.

Areas I've noticed this the most:

Balmora, specific near the ramp of the bridges
Cey-Tarn Keep, all walls of the buildings disappear
Hleran Ancestral Tomb, whole sections disappear

There's numerous blimps here and there. It looks like it might be aggressive culling of assets.

newtinmpls · July 2018

vometia wrote: »

It reminds me of the viewable area boxes in the recent Fallouts that were intended to optimise the performance in interior locations: I'm guessing someone has attempted to optimise ESO similarly but it's gone a bit wrong...

Wow, that's kind of an interesting idea.

ZOS_Bill · July 2018

We are currently looking into the graphical issues players are experiencing. As there are multiple threads on this topic we are closing this one. Please use this thread for any further discussion.