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Xbox - Characters not loading in or loading in after a 3-4 minutes wait

Jailbirdy
Jailbirdy
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The characters on Xbox are not loading in and if you reset, nothing happens.

After about 10 restarts, a toon will load in after maybe waiting for 3-4 minutes....


Gotta love the console bugs, lets see how long it takes a moderator to nerf this thread.....
Edited by Jailbirdy on July 1, 2018 10:22PM
Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • Jailbirdy
    Jailbirdy
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    Guess I should of read the 27 other "unanswered" posts about this issue...
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • brewsky_jsbub17_ESO
    XBOX LIVES MATTER
  • davidj8291
    davidj8291
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    Gonna get nerfed if you do too much exposing of their shortcomings. Gotta be careful fam.

    Seriously though. It’s hilarious how easily they can yank servers down to fix the Crown Store or Leaderboard issues, but they can’t manage to get a patch FOUR WEEKS after being notified of game breaking permafreezing in almost ALL of their end game content.
  • Jailbirdy
    Jailbirdy
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    davidj8291 wrote: »
    Gonna get nerfed if you do too much exposing of their shortcomings. Gotta be careful fam.

    Seriously though. It’s hilarious how easily they can yank servers down to fix the Crown Store or Leaderboard issues, but they can’t manage to get a patch FOUR WEEKS after being notified of game breaking permafreezing in almost ALL of their end game content.

    That is actually becoming a talked about issue on Reddit.

    Let them keep that practice up, it isn't helping their customer relations.
    Disclaimer: The statements and information from this account are for entertainment & informational purposes only. Any interpretation, implied or otherwise does not constitute negligence on any part of this forum posting.
  • davidj8291
    davidj8291
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    Jailbirdy wrote: »
    davidj8291 wrote: »
    Gonna get nerfed if you do too much exposing of their shortcomings. Gotta be careful fam.

    Seriously though. It’s hilarious how easily they can yank servers down to fix the Crown Store or Leaderboard issues, but they can’t manage to get a patch FOUR WEEKS after being notified of game breaking permafreezing in almost ALL of their end game content.

    That is actually becoming a talked about issue on Reddit.

    Let them keep that practice up, it isn't helping their customer relations.

    I need to get on Reddit for that reason alone.
  • Feric51
    Feric51
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    I was able to load into every character except one with no issues. That one particular character, however, was logged out in Summerset and stays “loading” at the character selection screen for 5+ minutes until I lose my patience and shut down the console and restart.

    Interesting development, when hitting the home button then highlighting ESO and hitting “A” that should bring up a menu with the option to quit to dashboard... Hitting “A” now just returns you straight back to the infinite’s loading at character selection. Have to restart the whole console now to restart ESO.

    Thinking it might be a Summerset zone-specific thing perhaps.
    Feric51
    Xbox NA

    Darkness Falls: The Crusade survivor (you young kids will never know the struggle of text-based games)


  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Could you post or send me character names of those that aren't able to log in? Thank you!
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • serigal
    serigal
    @GinaBruno

    It’s every character I had logged out anywhere in Summerset once I travelled out and logged them out in mournhold I could log them in and out with no difficulty but some names are serigal, useless magplar, touched it, woody wood ***, double dippin I left double dippin there so I could try at less peak hours to see if it was just unusually high traffic

    My gt on Xbox is phelan 519, this issue only started after today’s emergency maintenance it can take as long as 15 minutes to load up which is unusual
    Edited by serigal on July 2, 2018 2:34AM
  • Sassparella501
    Sassparella501
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    It's also taking 10 minutes per in game loading screen for me. Travelling between loading zones is very very painful.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks @serigal. Anyone else that's able to chime in?
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Wisha
    Wisha
    Soul Shriven
    @ZOS_GinaBruno I’ve been having the same issue. Can’t log into any of my characters without an infinite loading screen to where I just gave up on it.

    GT Wisha
    Xbox One NA
    Character names - Wisha (Summerset), Lysistrada (Auridon), Mystical One (Auridon)
  • CompletelyToast
    CompletelyToast
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    @GinaBruno
    My characters are having the same issue I can’t log in.
    GT: Enigmatic Lupus
    Xbox NA
    Edited by CompletelyToast on July 2, 2018 2:52AM
  • w1ck3dl0vely
    w1ck3dl0vely
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    @ZOS_GinaBruno

    I've got several characters unable to get past 'requesting character load'.

    GT w1ck3d l0vely
    Xbox NA
    Xe'v (Glenumbra), Ke'i (Summerset), M'ai (Auridon), Py'r (Glenumbra)
    Edited by w1ck3dl0vely on July 2, 2018 3:00AM
  • Apache_Kid
    Apache_Kid
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    Thanks @serigal. Anyone else that's able to chime in?

    I was unable to log in to many characters earlier but now i can log in to all of the ones that i have tried so far. So not sure what changed but if it happens again i will update with specific character names and the like.
    Edited by Apache_Kid on July 2, 2018 2:56AM
  • shimm
    shimm
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    Wonder if bot farming is contributing to this... biggest group of them I’ve ever seen right now in auridon west of the shattered grove... it’s crazy... dead bears everywhere. And some unusually long load times all night...
  • FreshlyB8ked
    FreshlyB8ked
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    @ZOS_GinaBruno
    Been stuck at the character load screen for the last hour.
    All day has been miserable loading screens on Xbox NA since the mysterious "maintenance" this morning.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    @ZOS_GinaBruno
    Been stuck at the character load screen for the last hour.
    All day has been miserable loading screens on Xbox NA since the mysterious "maintenance" this morning.

    Character name, please?
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • FreshlyB8ked
    FreshlyB8ked
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    @ZOS_GinaBruno


    Sorry....edited for character name, not gamertag
    Triston is the character name. GT is Freshly B8ked
    Thank you Gina.
    Edited by FreshlyB8ked on July 2, 2018 3:15AM
  • FreshlyB8ked
    FreshlyB8ked
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    @ZOS_GinaBruno

    If it helps, after a few minutes of trying to load from the character screen, I'm getting Error 308 - Lost connection due to inactivity.
  • LuminaLilly
    LuminaLilly
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    Thanks @serigal. Anyone else that's able to chime in?

    Nope. Last night to play. I guess ill play gta

    Occurs on ancharacters, ill nname to i testdd on. Molly anderson and milaneth cameroon
    Edited by LuminaLilly on July 2, 2018 3:48AM
  • Sassparella501
    Sassparella501
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    Character Elisariel is now experiencing the can't load problem. Been on Requesting character load for a few minutes now. Going to give up and try again later. The maintenance obviously completely broke the game on Xbox.
  • FreshlyB8ked
    FreshlyB8ked
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    I'm beginning to think she only wants our character names to get to know us better :wink:

    Still stuck at the character screen. I appreciate the late night effort and communication though @ZOS_GinaBruno
    Edited by FreshlyB8ked on July 2, 2018 3:56AM
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey guys, could you please try logging in now and let us know how it goes?

    @FreshlyB8ked @w1ck3dl0vely @CompletelyToast @Wisha @serigal
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • LuminaLilly
    LuminaLilly
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    @ZOS_GinaBruno nothing yet
  • w1ck3dl0vely
    w1ck3dl0vely
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    @ZOS_GinaBruno

    Took a solid 5 minutes, but got X'ev to load in game. Will check others and edit.

    X'ev: 5 min delay on request screen, but loaded
    K'ei: no load delay
    M'ai: failed to load (went to 308 error screen)
    P'yr: 3 min delay on request screen, but loaded
    Edited by w1ck3dl0vely on July 2, 2018 4:44AM
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    @ZOS_GinaBruno

    Took a solid 5 minutes, but got X'ev to load in game. Will check others and edit.

    Thanks! Fingers crossed the others can get in too.
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • serigal
    serigal
    @ZOS_GinaBruno

    I seem to be able to log in normally now with all my characters
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    serigal wrote: »
    @ZOS_GinaBruno

    I seem to be able to log in normally now with all my characters

    Thank you for the confirmation!
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • FreshlyB8ked
    FreshlyB8ked
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    @ZOS_GinaBruno
    Yep, I was able to log in as well. It took a couple minutes to get into the loading screen from the character load out but I’m now in. Thanks for your help, Gina.
  • Wisha
    Wisha
    Soul Shriven
    @ZOS_GinaBruno

    Wisha made it through in a little less than 2 minutes.
    Mystical One took a little over five minutes to load in.
    Lysistrada got booted after about 5 minutes due to inactivity.
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