Trying to send an ingame email to a friend and....

Thunderknuckles · June 2018

It says, "Account not found" or "Player does not exist". We've confirmed and re-confirmed that we're sending to the correct @ name, but it still shows these two replies. Anyone else having the same issue?

Cadbury · June 2018

https://forums.elderscrollsonline.com/en/discussion/78514/problem-with-special-characters-apostrophe-in-user-ids-cant-send-direct-messages

It seems there was or is still an issue with characters that have apostrophes in their names. I don't know if this applies here, but I don't recall any other issues like this.

Edit: fixed link

Thunderknuckles · June 2018

Cadbury wrote: »

https://forums.elderscrollsonline.com/en/discussion/78514/problem-with-special-characters-apostrophe-in-user-ids-cant-send-direct-messages

It seems there was or is still an issue with characters that have apostrophes in their names. I don't know if this applies here, but I don't recall any other issues like this.

Edit: fixed link

Thanks for the info. Neither of us, however, have apostrophes in our names. Mysterious indeed.