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Compensate us for steam issues

  • marc.whiffenb16_ESO
    All these steam issues is making me consider other (non-steam) games to play. I'm the same as OP, wanted to log in, play for a bit slay some monster to qualify for the crates, but now I can't. I guess no crates for me (not like I get anything good in them).

    So of course Steam must be the problem eh? I mean the other 230 odd games I have on Steam are working perfectly normally so it MUST be Steam. The multiplayer online games such as Rocket League, The Division, DayZ etc. must all be affected ... erm ... no. All working fine. So the ONLY game that seems to be experiencing persistent and frequent login issues via Steam would be ESO wouldn't it? So what can you infer from that?

    So while I am extremely annoyed that I am going to be down a crate (actually 2) because of this outage AGAIN, I can at least play another game ... on Steam ... that doesn't have these issues.
  • klowdy1
    klowdy1
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    OverDream wrote: »
    klowdy1 wrote: »

    Why should ZOS have to do something because the third party site you are using isn't working properly? Steam can do something for compensation as well.
    Put your brains to good use man! Gimme some evidence it's steam's fault and you can take a cookie. ESO is running well for nonsteam users, so what's the problem with steam alone? do you really think steam is responsible for the game and gaming process? the game runs NOT on steam but on ZOS's SERVERS, so all connection issues are the fault of ZOS, steam just provides us an ability to run the launcher. all game data is stored on ZOS's servers as well. so dont please type such nonsense

    I think you answered you rude quandary yourself, steam users have no problems. I think there is something to ESO running through a third party program. ZOS is innocent until proven guilty, so provide some, and I'll concede, until then, try to remain civil.
  • marc.whiffenb16_ESO
    klowdy1 wrote: »
    I think you answered you rude quandary yourself, steam users have no problems. I think there is something to ESO running through a third party program. ZOS is innocent until proven guilty, so provide some, and I'll concede, until then, try to remain civil.

    Nope. Again, maybe you should think before typing. How many of the games on Steam are third party? The vast majority of them ....and they're all working. All except ESO ... and get this ... even ESO NA is working via Steam ... not EU. So please enlighten us all with your analysis of how Steam is the problem
    Edited by marc.whiffenb16_ESO on June 17, 2018 11:30PM
  • OverDream
    OverDream
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    klowdy1 wrote: »
    [so provide some, and I'll concede
    i wasnt pvping with you for you to concede, oh man
  • Facefister
    Facefister
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    The amount of "offline" time should be added on the ESO+ time. I agree with maintanance, but I didn't agree and pay for incompetence. 2 days connection issues? 2 days more ESO+.
  • Rain_Greyraven
    Rain_Greyraven
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    klowdy1 wrote: »
    Put your brains to good use man! Gimme some evidence it's steam's fault and you can take a cookie. ESO is running well for nonsteam users, so what's the problem with steam alone? do you really think steam is responsible for the game and gaming process? the game runs NOT on steam but on ZOS's SERVERS, so all connection issues are the fault of ZOS, steam just provides us an ability to run the launcher. all game data is stored on ZOS's servers as well. so dont please type such nonsense


    .

    I as well as most folks I know could write books on Steams issues with performance, lag, their dirty tricks and their complete lacking of giving a damn.

    I understand that a handful of folks think ZoS is the ultimate evil....but Valve has much larger issues than ZoS ever will

    Edited by Rain_Greyraven on June 18, 2018 12:18AM
    "Civilized men are more discourteous than savages because they know they can be impolite without having their skulls split, as a general thing.”

    ― Robert E. Howard


    So you want to be a game developer? Here is the best way to go about it.
  • colossalvoids
    colossalvoids
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    Was able to log in just now, btw.
  • Mazbt
    Mazbt
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    If you think you are owed compensation it's better off to contact their customer service than posting on the forum.
    Mazari the Resurrected (AD)- PVP stamplar main
    Maz the Druid - PVP group stam warden
    - many others
    ____________
    Fantasia
  • Odnoc
    Odnoc
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    I can login fine, sounds like an issue with steam. Why are you expecting compensation from ZOS for steams problem? Not sure it works like that.

    Using a third party is a bad idea anyhow, why? Because of issues like this.
    Edited by Odnoc on June 18, 2018 12:35AM
  • JD2013
    JD2013
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    Lol.
    Sweetrolls for all!

    Christophe Mottierre - Breton Templar with his own whole darn estate! Templar Houses are so 2015. EU DC

    PC Beta Tester January 2014

    Elder of The Black
    Order of Sithis
    The Runners

    @TamrielTraverse - For Tamriel related Twitter shenanigans!
    https://tamrieltraveller.wordpress.com/

    Crafting bag OP! ZOS nerf pls!
  • Lirkin
    Lirkin
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    Please allow us to separate our account from steam and login directly to the game.

    Earlier steam users know their login so can bypass steam but newer people do not know our login to the game.
  • Lirkin
    Lirkin
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    Steams connection to Zeos is the issue and it could be steam that has the problems as they do some different stuff to log us into the game.
    Edited by Lirkin on June 18, 2018 12:38AM
  • nryerson1025
    nryerson1025
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    I hate that my account is linked to steam, I will regret it every day I continue to play this game... But what do you really want? What do you expect? 5000 crowns and what, we say it's okay we can't unlink and will continue to have this issue?
  • Esquirel
    Esquirel
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    Now here's two big companies: Zenimax and Valve.
    They decide it would be beneficial to distribute ESO and it's services both ways to draw in more potential gamers and up not only the popularity of the product itself but also and foremost to increase their revenue stream.

    I really do not and should not have to care about which of the two companies are responsible for the incompatibilities caused by them merging services and on top of it suffer each and every time this happens to be called a dumba$$ because I bought my service this way and not the other.

    THEY made this deal! THEY have to find a solution and rectify the problem for the customer base they created in putting ESO up on Steam.

    If the conclusion is that the launcher problems just cannot be solved reliably the least I would expect is to provide this customer base with an alternative method to log in. Regardless, of when or where they layed their RL money down to invest in this game!

  • Arobain
    Arobain
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    (issue happens very uncommonly) large portion of playerbase: " THIS IS *** HAPPENING EVERY 2ND DAY, I HAVE KIDS, I DONT HAVE TIME TO MESS AROUND WITH THESE ISSUES, HOW CAN YOU CALL THIS A GAME IF I CAN NEVER PLAY IT? ZOS IS ONLY MONEY HUNGRY GOATS THAT DONT CARE WHATSOEVER ABOUT THEIR OWN GAME, THIS IS LITERALLY THE WORST GAME ON THE ENTIRE PLANET, WOW I CANT BELIEVE HOW INCOMPETENT THE DEV TEAM IS "


    (same thing happens in ANY other mmo community) playerbase: oh yeah thats fine, i'll just get on when the problem is fixed, cya guys then!


    think thats a pretty good summary of the idiocy in the ESO community ( i play steam btw )
  • AlienatedGoat
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    klowdy1 wrote: »
    OverDream wrote: »
    klowdy1 wrote: »

    Why should ZOS have to do something because the third party site you are using isn't working properly? Steam can do something for compensation as well.
    Put your brains to good use man! Gimme some evidence it's steam's fault and you can take a cookie. ESO is running well for nonsteam users, so what's the problem with steam alone? do you really think steam is responsible for the game and gaming process? the game runs NOT on steam but on ZOS's SERVERS, so all connection issues are the fault of ZOS, steam just provides us an ability to run the launcher. all game data is stored on ZOS's servers as well. so dont please type such nonsense

    I think you answered you rude quandary yourself, steam users have no problems. I think there is something to ESO running through a third party program. ZOS is innocent until proven guilty, so provide some, and I'll concede, until then, try to remain civil.

    If any other game on Steam was having server issues through their API I'd give you credit.

    That's not the case. No other games have been reported as having issues. Therefore the issue has to be with ZOS. There is some configuration problem that ZOS can't seem to fix and have it stay fixed.
    PC-NA Goat - Bleat Bleat Baaaa
  • nryerson1025
    nryerson1025
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    Phage wrote: »
    klowdy1 wrote: »
    OverDream wrote: »
    klowdy1 wrote: »

    Why should ZOS have to do something because the third party site you are using isn't working properly? Steam can do something for compensation as well.
    Put your brains to good use man! Gimme some evidence it's steam's fault and you can take a cookie. ESO is running well for nonsteam users, so what's the problem with steam alone? do you really think steam is responsible for the game and gaming process? the game runs NOT on steam but on ZOS's SERVERS, so all connection issues are the fault of ZOS, steam just provides us an ability to run the launcher. all game data is stored on ZOS's servers as well. so dont please type such nonsense

    I think you answered you rude quandary yourself, steam users have no problems. I think there is something to ESO running through a third party program. ZOS is innocent until proven guilty, so provide some, and I'll concede, until then, try to remain civil.

    If any other game on Steam was having server issues through their API I'd give you credit.

    That's not the case. No other games have been reported as having issues. Therefore the issue has to be with ZOS. There is some configuration problem that ZOS can't seem to fix and have it stay fixed.

    https://en.wikipedia.org/wiki/Post_hoc_ergo_propter_hoc
  • Gprime31
    Gprime31
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    OP:

    should prolly cry to steam not zos
  • Jameliel
    Jameliel
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    It's a ZO$ problem. Have used Steam for years and this is the one and only game where this issue consistently occurs.
  • Odnoc
    Odnoc
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    Phage wrote: »
    klowdy1 wrote: »
    OverDream wrote: »
    klowdy1 wrote: »

    Why should ZOS have to do something because the third party site you are using isn't working properly? Steam can do something for compensation as well.
    Put your brains to good use man! Gimme some evidence it's steam's fault and you can take a cookie. ESO is running well for nonsteam users, so what's the problem with steam alone? do you really think steam is responsible for the game and gaming process? the game runs NOT on steam but on ZOS's SERVERS, so all connection issues are the fault of ZOS, steam just provides us an ability to run the launcher. all game data is stored on ZOS's servers as well. so dont please type such nonsense

    I think you answered you rude quandary yourself, steam users have no problems. I think there is something to ESO running through a third party program. ZOS is innocent until proven guilty, so provide some, and I'll concede, until then, try to remain civil.

    If any other game on Steam was having server issues through their API I'd give you credit.

    That's not the case. No other games have been reported as having issues. Therefore the issue has to be with ZOS. There is some configuration problem that ZOS can't seem to fix and have it stay fixed.

    You realize they likely use different API’s for different games? Just because you can access one through steam doesn't mean you will be able to access another. I authenticate fine, doesn't sound like an issue in ZOS's side.
    Edited by Odnoc on June 18, 2018 1:32AM
  • SophiCat
    SophiCat
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    You know there have been times when groups of people couldn't get access during an event, and it's been my experience that ZOS is pretty darn cool about extending event times when that happens - so you guys might just give them a chance to do something like that in this case before you go exploding all over the place... Remember the wise words of the Hitchhiker's Guide... DON'T PANIC
    Edited by SophiCat on June 18, 2018 1:45AM
  • SydneyGrey
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    Jameliel wrote: »
    It's a ZO$ problem. Have used Steam for years and this is the one and only game where this issue consistently occurs.
    That doesn't mean it's not Steam-related, though. It might have something to do with how Steam connects to the ESO launcher.
  • Heimpai
    Heimpai
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    Don’t go making events when your servers aren’t fixed and now steam is done again..seriously starting to regret buying this game
  • Esquirel
    Esquirel
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    SophiCat wrote: »
    You know there have been times when groups of people couldn't get access during an event, and it's been my experience that ZOS is pretty darn cool about extending event times when that happens - so you guys might just give them a chance to do something like that in this case before you go exploding all over the place...

    Did you maybe mean:

    i-dont-always-scream-but-when-i-do-fus-ro-dah.jpg

    :D
  • Butterbeans
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    Think this is a Steam issue rather than ZOS.. It might just be taking a while because Steam isn't the best when it comes to support and they have probably just sent word to their monkey to get started on resolving the issue :wink:

    Be patient guys.. it's not the end of the world.
  • AlienatedGoat
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    Odnoc wrote: »
    Phage wrote: »
    klowdy1 wrote: »
    OverDream wrote: »
    klowdy1 wrote: »

    Why should ZOS have to do something because the third party site you are using isn't working properly? Steam can do something for compensation as well.
    Put your brains to good use man! Gimme some evidence it's steam's fault and you can take a cookie. ESO is running well for nonsteam users, so what's the problem with steam alone? do you really think steam is responsible for the game and gaming process? the game runs NOT on steam but on ZOS's SERVERS, so all connection issues are the fault of ZOS, steam just provides us an ability to run the launcher. all game data is stored on ZOS's servers as well. so dont please type such nonsense

    I think you answered you rude quandary yourself, steam users have no problems. I think there is something to ESO running through a third party program. ZOS is innocent until proven guilty, so provide some, and I'll concede, until then, try to remain civil.

    If any other game on Steam was having server issues through their API I'd give you credit.

    That's not the case. No other games have been reported as having issues. Therefore the issue has to be with ZOS. There is some configuration problem that ZOS can't seem to fix and have it stay fixed.

    You realize they likely use different API’s for different games? Just because you can access one through steam doesn't mean you will be able to access another. I authenticate fine, doesn't sound like an issue in ZOS's side.

    You realize you're just guessing?

    And no. Last time there was a problem with Steam, other games were affected too. There was even a thread about it on r/Steam.

    The other games got their problems fixed quickly.

    ZOS took over 10 hours. And now its broken again, likely from the same issue.
    PC-NA Goat - Bleat Bleat Baaaa
  • Priyasekarssk
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    Sylosi wrote: »
    Steam is a trash platform that is bad for the games industry, this is karma.

    Steam loads so much games without issues. I never get into issues with GTA 5 or final fantasy or any other top games, probably I didnt even notice this long and frequent. Problem could be in either side ZOs or steam. Its ESO specific issue. When raise steam ticket , response is please contact ZOS its not our issue. If not ZOs issue , why ZOs dont tell the same thing ?
    If steam is the issue, ZOS can take that on legal ground and unlink all ESO accounts from steam or even sue value for customer loss.
    Edited by Priyasekarssk on June 18, 2018 3:46AM
  • Wildberryjack
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    I'm not going through Steam and I'm having log in issues also. Just sayin'. Worth noting IMO.
    The purpose of art is washing the dust of daily life off our souls. ~Pablo Picasso
  • Diminish
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    I'm on console, and I'm all for this. Steam issue or not, people are unable to play the game. Any ethical company would attempt to make things right with their affected consumers.
  • natpag1
    natpag1
    We aren't going to be compensated in any way, so don't even bother asking. It's Sunday night here as well, I had a few hours to play and get my new Character up to 50 tonight. But now,tomorrow's a work day and it will have to wait til next weekend.... OH,, that's if the game is WORKING. I might get lucky and have one day to play, but then,won't be able to log in again. So my solution, stop stressing about not being able to play ESO, find another MMO to play.. with a different the competitors
This discussion has been closed.