Internal ERROR ABORT:Pointer is NULL(..\downloader.c/47)

empiregoon420 · March 2014

I downloaded the game prior to early play. Played for like 4hrs yesterday game crashed multiple times so I uninstalled ran Mal-ware bytes, Microsoft Security Essentials, and up dated all my drivers. Re-installed game now launcher starts but Gives above Internal error and becomes not responsive. PLease Help

ZOS_RobinsonE · March 2014

Hello @empiregoon420,

Did you make sure to run the launcher as Administrator ?

empiregoon420 · March 2014

My profile is Admin and its set to run outside of all firewalls as well

empiregoon420 · March 2014

Just ran as admin just to make sure and same effect

ZOS_RobinsonE · March 2014

Sometime, the Administrator profile is not enough, can you please run the launcher using these steps :

Right click the icon
Select Run As Administrator
Try again.

empiregoon420 · March 2014

did that no change

ZOS_RobinsonE · March 2014

In that case, can you try starting your windows in selective mode, to do that :

Click the start button and in the search box type in MSCONFIG
Choose "Selective Startup" and uncheck "Startup Items"
Please restart your pc after this step and reload your launcher

empiregoon420 · March 2014

tried it still crashes same error

empiregoon420 · March 2014

this is ridiculous pay almost $90 for a game can get it to run right and get no help from support in form of call or email only contact was when i went here to forums ZOS_RobinsonE thank you for trying

Rabdalas · March 2014

The game ran fine yesterday. No changes to hard or software and did not re-install or anything and I am getting a similar error:

ABORT: pointer is NULL (..\cef\clienthandler.c/648)

Rabdalas · March 2014

NM. Running Bethesda.net_Launcher.exe as an admin instead of the launcher shortcut did the trick.

empiregoon420 · March 2014

see i tried that it doesnt it wont even full install

iSteelyphil · April 2014

Im using a Mac and I have the same problem too

ZOS_Bill · April 2014

Hi Everyone,

Here are some changes you can make which may clear up the "Abort:Pointer is Null" error being received.

Please try the following steps:

Mac:

Navigate to the System Preferences under the Apple Menu.
Open up Network in System Preferences. (Usually located in the third row, third icon.)
Make sure the network connection with a green dot next to it is selected.
Click the Advanced button in the lower right corner
From the drop down menu, click on Proxies.
In the "Select a protocol to configure" list, uncheck "Auto Proxy Discovery"

PC:

Open Internet Explorer (even if it is not your regular web browser)
Open the Tools menu and select Internet Options.
Go to Connections tab/LAN settings
Uncheck “Automatically detect proxy settings” and hit OK.
Press OK again to confirm.

Additional, PC users may also want to try running the game in compatibility mode. Try first running in Windows 7 compatibility mode, then Windows XP services pack 2 mode if Windows 7 mode doesn't work.

Right click on the program's shortcut Launcher.EXE file.
Click on Properties.

Please let us know if any of these steps help out.

empiregoon420 · April 2014

no none of it works and i was able to play by bypassing the launcher till your patch today please post the patch file so i dont have to use the launcher since that is the problem

ajinator · April 2014

On my setup (Win8.1) disabling AVG (but not Norton or windows firewall) allows the launcher to successfully run. however, my launcher also spontaneously crasher without the null pointer exception. I Put the launcher as an exception, but it still crashes when AVG is enabled.

empiregoon420 · April 2014

is your patched already
if so goto the game file and run eso.exe wont work without patch though\

ajinator · April 2014

yeah, mine's patched was posting it for you. I think mine actually patched even after the launcher crashed from the null pointer, (another MMO i played did this as well).

LeviaDraconia · April 2014

Had the same problem, but starting the .exe with "run as admin" worked for me.

frezzer182 · April 2014

windows 8 start game fix Right click on the shortcut The Elder Scrolls Online.EXE
Click on Properties. and find run this as Administrator after that click apply now is run as admin all time

jonas22911 · April 2014

Hi!
I've got the same error. I have tried all the suggestions above. None works.
But there is a wierd thing. I tried downloading a new launcher and re-installing the game twice now, and what happens is that the game works fine until i reboot my computer. Cause the next day I got the same stupid problem all over again.
Hope there will be a fix soon

Subscriptiontime is running out...............

empiregoon420 · April 2014

right this is bs I play League of Legends a free game and get way better service and answered in under 12 hrs if I contact them with a problem I pay almost 100 dollars and get ignored or the same recycled steps to fix but they dont work way to make me hate one of my favorite series of games

dlc007fsb14_ESO · April 2014

I'm still having this issue and I have tried all the suggested fixes... Anyone have more suggestions past run as admin or change proxy settings..?

dlc007fsb14_ESO · April 2014

Self Fix: I realized I had a couple of viruses latching themselves onto chrome. I thought I had deleted them through my anti-virus, but I realized they were not fully gone. After manually hunting them all down and running the game the problem was solved.