The Elder Scrolls Online

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Suspended?

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Lloydmp
Lloydmp
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Hi, can someone give me advice on what to do with account suspension? I have no idea why, and iv not been notified at all by anyone.

Thanks in advance

Best Answers

  • wolfie1.0.
    wolfie1.0.
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    Lloydmp wrote: »
    Sure I get the premise but surely they notify you? I mean I haven’t exploited anything, played since beta and been an ESO + member for years and I can just get locked out with no information given?

    Zos wont yall about suspensions in the forums.i believe that there is a support ticket just for those discussions send a mail there
    Answer ✓
  • Lloydmp
    Lloydmp
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    Thanks guys. Found the ticket.
    Answer ✓
  • Cpt_Teemo
    Cpt_Teemo
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    They mostly just suspend you if you charge back, or exploit something, if you exploited they'll unsuspend you in about a week
  • Lloydmp
    Lloydmp
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    Sure I get the premise but surely they notify you? I mean I haven’t exploited anything, played since beta and been an ESO + member for years and I can just get locked out with no information given?
  • adriant1978
    adriant1978
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    It may not have been anything bad that you've done. I got suspended once because I logged in from my girlfriend's house and then from WiFi in a hotel, and apparently connecting from too many unusual IP addresses tripped something.

    Open a support ticket and ask.
    Edited by adriant1978 on June 16, 2018 4:07PM
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