Maintenance for the week of December 23:
• NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
I believe there may be a problem with logging in to your account on Internet Explorer, are you using IE or another browser?
Try using Google Chrome to access the site, that may work for you.
If this doesn't work try hitting up the nice people over at Customer Support
ive tried everything. ie, chrome. customer support hasn't responded. I bought this on my phone. when I first tried to log on I got a response on my phone stating that someone else may possibly be trying to use my account when it was me and was sent a verification code to show that the user was me. I can log in on my phone still but no matter what I try I cant log onto my account on my computer