Console CONSTANT freezing

Koolio · June 2018

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month is unacceptable. We can’t play the game we just payed for and love. This is sad.

The whole ordeal of make a pvp update and breaking it at the same time for a months is pathetic. You should be ashamed.

paulychan · June 2018

Unplayable for me atm.
Found a game that is playable

Jaavaa · June 2018

Koolio wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month is unacceptable. We can’t play the game we just payed for and love. This is sad.

The whole ordeal of make a pvp update and breaking it at the same time for a months is pathetic. You should be ashamed.

True. Payed 1 Month ESO+ for can’t playing the game. Nice one @ZOS_JessicaFolsom

Jailbirdy · June 2018

The talk and questions at E3 on the show floor around the Bethesda Booth is how the ESO game is currently unplayable on consoles.

Apache_Kid · June 2018

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Will all due respect Jessica why does the dev team not feel that this issue requires its own emergency patch? Sooner than "later this month"?

The way ZoS handles bugs and issues and the fixes for those bugs and issues continues to confuse me. Are you working with a skeleton crew over there? Is funding an issue? Why are these patches not tested better? Why can't we get a fix the next week after an issue crops up? Why so much feet-dragging?

dmar613 · June 2018

also on another note, if you have not already you need to make a sticky post for consoles acknowledging the issue, so that there is one single consolidated thread and not 20 plus to sift through.

redshirt_49 · June 2018

Miswar wrote: »

So you actually know what is causing this? ...and "later this month" means some weeks away?

It's very bad again on consoles.. don't know about PC players.

No freezing, but nVidia users are reporting frequent game crashing but it seems to be fairly isolated at the moment.

valeriiya · June 2018

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

redshirt_49 · June 2018

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

Miswar · June 2018

Jailbirdy wrote: »

The talk and questions at E3 on the show floor around the Bethesda Booth is how the ESO game is currently unplayable on consoles.

They should have actually live stream the E3 audience how smoothly Cyrodil runs with Xbox and PS4... few minutes would have been enough for that sales pitch

Apache_Kid · June 2018

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

Strange how other cross-platform games manage to get their updates out for all platforms at the same time.

Preyfar · June 2018

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

The fact this patch even made it to the servers with a bug that freezes everything and renders the game unplayable for some should never have made it to the console. It's entirely ZOS fault. Saying the blame lies on Microsoft when ZOS are the ones that pushed the patch out is unreasonable at best. ZOS had to have known this bug was present, and wasn't something that could be fixed for almost a month later.

redshirt_49 · June 2018

Apache_Kid wrote: »

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

Strange how other cross-platform games manage to get their updates out for all platforms at the same time.

As I understand it, that's a scheduling thing and also related to the fact that other titles generally have bigger teams for their divisions or were developed from the start with consoles in mind.
It's not like the devs are sitting around going like "Hey, see those console folks? Yeah, let's delay all their stuff for no reason in particular"

Preyfar wrote: »

The fact this patch even made it to the servers with a bug that freezes everything and renders the game unplayable for some should never have made it to the console. It's entirely ZOS fault. Saying the blame lies on Microsoft when ZOS are the ones that pushed the patch out is unreasonable at best. ZOS had to have known this bug was present, and wasn't something that could be fixed for almost a month later.

Oh they had to have known? What do you base this information on? That kind of thing generally only reveals itself in server stress situation.
Also, you misunderstood what I said. I said patches can't roll out as frequently as for PC because of MS policy.

TequilaFire · June 2018

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

Wrong, both Microsoft and Sony have emergency client patch procedures as evidenced by other games patched in a few days when a game breaking bug or exploit is found. The clock started ticking on Summerset release as they know they had a problem from early access reports.
This is client side not server side in the first place.

Apache_Kid · June 2018

redshirt_49 wrote: »

Apache_Kid wrote: »

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

Strange how other cross-platform games manage to get their updates out for all platforms at the same time.

As I understand it, that's a scheduling thing and also related to the fact that other titles generally have bigger teams for their divisions or were developed from the start with consoles in mind.
It's not like the devs are sitting around going like "Hey, see those console folks? Yeah, let's delay all their stuff for no reason in particular"

Or maybe its "Hey lets not go the extra mile that other developers do to get our stuff out more quickly so that the players who sub to our premium tier don't have to play a broken game"

Maybe they need a bigger team. Not having a bigger team when they should doesn't excuse them from criticism.

valeriiya · June 2018

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

This happens every time they put out DLC or Chapter

Miswar · June 2018

valeriiya wrote: »

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

This happens every time they put out DLC or Chapter

You forgot to add that these things get worse and worse with every patch... These did not use to be such game breaking things as they have been lately.

TequilaFire · June 2018

It goes back to releasing new content and base game performance changes at the same time which should never happen.

NordSwordnBoard · June 2018

How awesome would it be if instead of a new content trailer at the E3 presentation it cut to video of current gameplay with a bunch of freezes, comic book frame rates, rubberbanding, and then a crash... Then when they try to get it going again they have "This may be an unusually long load screen" and the presentation ends.

Re-presentation will be in a few weeks for those who wish to wait.

gp1680 · June 2018

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

This is unacceptable!! Later this month? Are you serious? A game-breaking bug like this? No offense to @ZOS_JessicaFolsom but where the hell is @ZOS_MattFiror and @ZOS_RichLambert at? This is their game and they should be out front offering some explanations for this crap.

dmar613 · June 2018

gp1680 wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

This is unacceptable!! Later this month? Are you serious? A game-breaking bug like this? No offense to @ZOS_JessicaFolsom but where the hell is @ZOS_MattFiror and @ZOS_RichLambert at? This is their game and they should be out front offering some explanations for this crap.

They most likely are on vacation, popping champagne and smoking cigars

Hammy01 · June 2018

Hurtfan wrote: »

Massive_Stain wrote: »

But that full page ad tho

It's the cherry on top. After you freeze in PvP, you get logged back in, sometimes in the middle of battle but you have the giant ad in your face first. Every...single....time....

Pretty awesome...

Its all part of their plan

... although I am not sure about anyone else but if am mad at a company the last thing I want to do is buy something from them!!

valeriiya · June 2018

@ZOS_JessicaFolsom just posted on another thread that it'll be "this week" so they can't evince get their answers to us straight which isn't surprising at all

JKorr · June 2018

Apache_Kid wrote: »

redshirt_49 wrote: »

valeriiya wrote: »

ZOS_JessicaFolsom wrote: »

Hey all,

We want you to know we've seen this thread and others like it, and your reports of performance issues since the Update 18/Summerset release. We do have some performance improvements coming with the next incremental patch later this month.

Later this month? What a joke.

They can't do anything about that. Unlike PC where they have direct control of the servers at any time and can roll out patches and hotfixes at will, for console they have to schedule that sort of thing with the platform providers every time. So any bug fixes and performance patches can't be rolled out quickly. That is not ZOS' fault, you can blame Microsoft for that one.

Strange how other cross-platform games manage to get their updates out for all platforms at the same time.

Yes, they do. Don't know if you remember Dragon Age: Origins or not. That game released on all the platforms at the same time. Because they delayed the pc launch for 6 months until the console versions were ready. The "day one dlc" that people were bitching about hadn't been ready for the original pc release "day one". If they hadn't delayed the pc version to wait for the consoles the dlc would have come out on schedule, much later than "day one".

When Microsoft and Sony demand so much control over content released on their platforms, it really should only affect their platforms.

ZOS_Mika · June 2018

Since there is a similar thread already going on, we will be closing this one down. As mentioned here:

ZOS_JessicaFolsom wrote:

Hey all,

Just got a bit more info. To recap another post from this morning, we have seen your reports of an increase in performance issues on console since Summerset and Update 18 went live. We have some improvements coming with the next console update, which is coming next week. We understand the impact of these issues and are expediting the patch.

Please feel free to continue the discussion in this thread.