The Elder Scrolls Online

Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Didn't receive Prisoner's Rags outfit style for hitting level 40

Leave a Reply
Vrienda
Vrienda
✭✭✭✭✭
✭
Hey, I just hit level 40 over on my American alt, but I didn't receive the prisoner's rags and I am unable to select it in the outfit menu. I really don't want to have to level to 40 all over again for this, can anybody help me
Desperate for Roleplaying servers to bring open world non-organised RP to Elder Scrolls Online. Please ZOS.
  • DeadlyRecluse
    DeadlyRecluse
    ✭✭✭✭✭
    ✭✭✭✭
    I also did not receive this style at level 40--just ticked it today for the first time since the level up rewards were implemented. Sent a bug report as well, we'll see!
    Thrice Empress, Forever Scrub
  • Vrienda
    Vrienda
    ✭✭✭✭✭
    ✭
    My EU alt hit level 40 the day after and she got her reward just fine. I'm not sure what exactly could have caused my US alt to not receive their outfit style box.

    I put in a request for item assistance when I first posted this, but I've yet to get a reply.
    Desperate for Roleplaying servers to bring open world non-organised RP to Elder Scrolls Online. Please ZOS.
  • Nestor
    Nestor
    ✭✭✭✭✭
    ✭✭✭✭✭
    Did you already get it on another Alt?
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • Vrienda
    Vrienda
    ✭✭✭✭✭
    ✭
    Nestor wrote: »
    Did you already get it on another Alt?

    Not on the US account, no. It's my first level 40 ever there.
    Desperate for Roleplaying servers to bring open world non-organised RP to Elder Scrolls Online. Please ZOS.
  • DeadlyRecluse
    DeadlyRecluse
    ✭✭✭✭✭
    ✭✭✭✭
    Nestor wrote: »
    Did you already get it on another Alt?

    This is my first character to break 40 since level up rewards were implemented.
    Thrice Empress, Forever Scrub
  • Vrienda
    Vrienda
    ✭✭✭✭✭
    ✭
    I got a reply to my ticket, but because I unlocked it in the EU account they’re refusing to do anything, insisting that ‘it can only be unlocked once per account’, implying that earning it on one server locks you out of unlocking it on the second. Which is bull.

    I’m going to try and keep reopening the ticket, but the people in charge of it don’t seem to be very knowledgeable.
    Desperate for Roleplaying servers to bring open world non-organised RP to Elder Scrolls Online. Please ZOS.
  • Vrienda
    Vrienda
    ✭✭✭✭✭
    ✭
    Six tickets later and the reply is still the same. They refuse to do anything because I have it on my EU account and they won’t read my replies to the email.

    It was a mistake to unlock it on the EU before they solved this issue. They’re just being lazy now.

    EDIT: Eighth time's the charm. They finally resolved my issue.
    Edited by Vrienda on June 9, 2018 12:07AM
    Desperate for Roleplaying servers to bring open world non-organised RP to Elder Scrolls Online. Please ZOS.
  • Jerkling
    Jerkling
    ✭✭✭✭
    didn't get the lvl40 rewards on my new toon either. ticket is out, we'll see.
  • DeadlyRecluse
    DeadlyRecluse
    ✭✭✭✭✭
    ✭✭✭✭
    Jerkling wrote: »
    didn't get the lvl40 rewards on my new toon either. ticket is out, we'll see.

    I did get mine after a 2-3 email exchange with support. GOod luck.
    Thrice Empress, Forever Scrub
  • admael447ub17_ESO
    admael447ub17_ESO
    Soul Shriven
    I received the box for the outfit but when attempting to open said outfit box it does not give me anything but has the UI freeze on Xbox One.
  • newtinmpls
    newtinmpls
    ✭✭✭✭✭
    ✭✭✭✭
    Vrienda wrote: »
    Six tickets later and the reply is still the same. They refuse to do anything because I have it on my EU account and they won’t read my replies to the email.

    It was a mistake to unlock it on the EU before they solved this issue. They’re just being lazy now.

    EDIT: Eighth time's the charm. They finally resolved my issue.

    Hmmm used to be 5th was the charm
    Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
    Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
    Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
    Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.
    ***
    Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
    House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
    Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis
Sign In or Register to comment.