Xbox one----No Sound

Maiyn · December 2015

I haven't played since shortly after launch and came back to a game with no sound.

I have tried all the solutions I could find related to this and none have worked.
-Unplug the xbox and let it reboot.
-Unplug the xbox and external drive and let the xbox reboot.
-delete save game info
-delete save info and reboot
There is another one or two but I forget what they were.

The sound stays until it loads my character into the game then it quits. I have reset all sound options to default from max settings. If I press the home button, the sound will play while the game is in the minimized screen but goes away again as soon as I click back in to play.

Is there a known fix to this?

PrinceBoru · December 2015

The sound has been acting goofy on my XB1 as well.
I thought it was just a bad connection w/ my headphones.
Negative.
The game is having trouble with its music in my experience.

CJohnson81 · December 2015

I'm not losing all sound (I don't think) but I was having periods of 3-4 minutes with no music last night. Also on XB1.

Lightninvash · December 2015

turn the volume up

in settings. if that doesn't work try replacing hdmi cord

bkrandy_924 · December 2015

Same here - sound keeps randomly getting super quiet then back to normal levels. Tried just as much and can't get it to stay normal. This happens only for ESO so I can't imagine it being anything else other than the game.

Filthy_Ramhole · December 2015

I havent played in a while but came back and now no weapon sounds... Hmmm

jonessssssssssy · January 2016

If you contact ZOS they will tell you to reinstall the game, and clear blueray chache. This does sound like it might be something messed up with the downloaded game data. So maybe that might work

FancyTuna8 · January 2016

I am having the exact same issue with sound--home button and the minimized screen suddenly makes sound, otherwise no sound. I will try deleting the entire game and reinstalling, including the player save files. Don't know how to clear the blueray cache, though I'm guessing a hard reset by unplugging the power cord should do it. I have checked my sound levels as well.

FancyTuna8 · January 2016

I have unplugged the xbox and the external drive, uninstalled (including save files) and then reinstalled the game, moved the game on another xbox from the external to the internal memory, cleared the Blu-ray cache.

Prior to this I hadn't played the game in a while. None of this is working, I still don't have sound on the xbox I didn't have sound on. Anyone have other ideas?

FancyTuna8 · January 2016

This is an update to my sound issues on xbox--hopefully someone from ZOS sees this. I have 2 xbox ones, I'll designate them A and B. Unit A has the sound issues, but B--which we just got, has no sound issues. Though B wouldn't load the player profiles until I had started the game again on Unit A after deleting and reinstalling. Unit A still has sound issues, though I tried deleting only the save files and then power cycling the unit before loading the game up again. I am able to hear other players in chat, but that is the only sound once the screen loads into the game. As I said, unit B has no sound issues at all. Unit A either hadn't ever had ESO played on it, and I hadn't played ESO in months. (Unit B was a replacement for Unit C, which had a disc reading issue that luckily cropped up just before the warranty ran out. C was the one I played ESO on, but again hadn't played in months.)

vinnyml · February 2018

Did anyone here ever get a solution to this?

NewBlacksmurf · February 2018

Change your settings but other than that it just happens from time to time.

TransparentCee · March 2018

go to voice chat and leave the channel otherwise you will only have sound if you are wearing a headset.

Synthart · June 2018

I have done all the resets and all of the suggestions by tech support. Since I don't really think tech is reading what I am writing. I will explain again: Have no ambient music, no sound from venders, can not hear my own weapons. Can hear other players weapon sounds like a bow shooting, can hear my clanfear strike with his tail, can hear another player being hit, can hear in game attacks on me, but my attacks are silent. Can hear my guild mates and they can hear me. All since Summerset download. I am on XB1. Since the silence makes the game dull I have been playing my playlists over Spotify. Also listening to guild members chat. Have gotten very use to it and beginning to enjoy it.

Marginis · June 2018

1. Delete game save data.
2. Uninstall the game and all game content from games and apps, then reinstall the game, all game content, and update the game fully.
3. Leave any xbox party you are in and unplug your headset.
4. Load up the game.
5. Check audio settings in the main menu, before logging in to a character. Adjust to default levels.
6. Log in to a character.
7. Check audio settings in the in-game options. Reset to default levels.
8. Leave all in-game chat channels.
9. Quit game from xbox dashboard.
10. Load game and character back up.

If you follow all these steps, in this order, everything should be at default values and reset perfectly. Even if you've done some of this before, you should do all these steps to be perfectly sure everything is reset. If something is still broken, there's probably an issue with your xbox or home setup. If everything works, try these steps:

1. Plug in your headset/mic.
2. Join an in-game chat channel.
3. Try joining an xbox party.
4. Adjust your audio settings in the main menu or while logged in on a character to your preference.

If these steps don't break anything, congratulations! You fixed the problem! If they do, you've found the problem.

These are fairly basic troubleshooting steps, but these should help, if just in identifying the problem. Especially after a big patch, sometimes stuff like this is necessary, even if it is a hassle.

thalosdaedra · September 2020

NOSOUND MODE

ZOS_Lunar · September 2020

Greetings!

Given the age of this thread, and the fact that some information may be out of date, we've closed this thread. If you wish to continue the discussion please create a new thread. Thank you for your understanding.