I can't log in

  • Kawall
    Kawall
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    Maybe they should change the name to The Elder Scrolls Offline. Considering that it's unplayable half of the week.
  • Shezzarrine
    Shezzarrine
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    I just got in through steam, try now
  • Darauk
    Darauk
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    Cynalus wrote: »
    5. Opened up "eso64" application from there.
    6. Put in my login information.

    I wish this had worked for me. I put in my login information only be told that my "username and password aren't recognized" and "if you bought this from Steam you have to launch the game client from Steam".

    Boo for me.
    - Darauk
  • swpopseos
    swpopseos
    Soul Shriven
    The PTS server is up an I can login to that but not the "live" server. Go figure :s:s:s:s
  • Kittybitty
    I just got in through steam, try now

    I just did, and nope. :(:(
  • GamerAeryn
    GamerAeryn
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    I just got in through steam, try now

    nope :(
    Gaming Youtube: TESO questing gameplay

    GamerAeryn - 15/15, ESO+, beta, 1k+
    GamerAeryn2 - 15/15, ESO+, 780+
  • Kreetar
    Kreetar
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    contrary to probably more than half of the people in this thread, I hardly have any issues worth complaining about. that being said, my account IS linked with Steam, and I haven't been able to get in since this morning. :confused:
    dip me in the blood of mortals and throw me to the Dremora

  • icedcoffee
    icedcoffee
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    Kittybitty wrote: »
    I just got in through steam, try now

    I just did, and nope. :(:(

    Same here, still won't let me in. Just wanted the daily reward but I guess not
    Bless us as we hunt, O Hircine. Help us to hunt with honor, and bring in prey both lawful and bountiful.
  • Jaraal
    Jaraal
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    Still getting "Connection timed out" error. Unable to play all day.



    Steam, PC/NA, no eso64.exe crew checking in.
  • Darauk
    Darauk
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    Tyrolen87 wrote: »
    richie1961 wrote: »
    Seems to me that Steam is at fault here. There was a Steam update today and now I cant log on great!

    That seems likely. The disconcerting thing is that other games impacted by whatever this issue is resolved their login problems quickly and ESO is just down for all of prime time on a Saturday.

    Two of my other Steam games were mysteriously "uninstalled", and required a new "install". The "install" for both was instant, so it was just a Steam client glitch that fixed itself practically immediately.

    ESO, on the other hand, did not say it was "uninstalled" and had no "install" option. The launcher launches but the connection errors are constant.

    This makes my tech-mind think there is some sort of user context sync issue between Steam and ZOS.

    I hope this tidbit helps the ZOS team sort out what's going wrong so they can fix it fast. I missed out on writs and dailies for all my toons today... Frustrating.
    - Darauk
  • Dahveed
    Dahveed
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    Tried logging in again, for the past 12 hours or so I've tried intermittently logging in (maybe 6 times now?) and still nothing doing.

    This is getting ridiculous.
  • Shantu
    Shantu
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    I think it's funny ZOS is now closing and redirecting similar threads of the same topic here. PR damage control? Close them, they slowly drift away. Leave them open for comment, and they keep popping up like a bad case of hives.

    I've given up for the night. Now I can sit back, relax, and shake my head at the sheer ineptitude of it all. :smile:
  • Tyrolen87
    Tyrolen87
    Soul Shriven
    Darauk wrote: »
    Tyrolen87 wrote: »
    richie1961 wrote: »
    Seems to me that Steam is at fault here. There was a Steam update today and now I cant log on great!

    That seems likely. The disconcerting thing is that other games impacted by whatever this issue is resolved their login problems quickly and ESO is just down for all of prime time on a Saturday.

    Two of my other Steam games were mysteriously "uninstalled", and required a new "install". The "install" for both was instant, so it was just a Steam client glitch that fixed itself practically immediately.

    ESO, on the other hand, did not say it was "uninstalled" and had no "install" option. The launcher launches but the connection errors are constant.

    This makes my tech-mind think there is some sort of user context sync issue between Steam and ZOS.

    I hope this tidbit helps the ZOS team sort out what's going wrong so they can fix it fast. I missed out on writs and dailies for all my toons today... Frustrating.

    Since the login is timing out my guess would be that for whatever reason, the game client isn't reaching the authentication servers. If I had to guess there's some kind of routing or DNS issue, or maybe a firewall somewhere is blocking the traffic. Impossible to say really just my two cents.
  • Prax3des
    Prax3des
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    Tyrolen87 wrote: »
    Darauk wrote: »
    Tyrolen87 wrote: »
    richie1961 wrote: »
    Seems to me that Steam is at fault here. There was a Steam update today and now I cant log on great!

    That seems likely. The disconcerting thing is that other games impacted by whatever this issue is resolved their login problems quickly and ESO is just down for all of prime time on a Saturday.

    Two of my other Steam games were mysteriously "uninstalled", and required a new "install". The "install" for both was instant, so it was just a Steam client glitch that fixed itself practically immediately.

    ESO, on the other hand, did not say it was "uninstalled" and had no "install" option. The launcher launches but the connection errors are constant.

    This makes my tech-mind think there is some sort of user context sync issue between Steam and ZOS.

    I hope this tidbit helps the ZOS team sort out what's going wrong so they can fix it fast. I missed out on writs and dailies for all my toons today... Frustrating.

    Since the login is timing out my guess would be that for whatever reason, the game client isn't reaching the authentication servers. If I had to guess there's some kind of routing or DNS issue, or maybe a firewall somewhere is blocking the traffic. Impossible to say really just my two cents.

    Someone on the Steam boards says it's because Steam changed something in their authenticator with their most recent patch, so it sounds like you're right on the money - sadly for those of us who're still waiting for a fix or even some kind of news. :'(
    PCNA ★ templar apologist, "mercenarial dog"
    JUST SAY NO to faction locks
    Praxedes Amell ~ DC templar
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    Cares-About-Map~ EP templar, AR50
    Loraumaire ~ AD templar
  • bman001
    bman001
    will there be extra days added for the login rewards (since it's affecting alot of people)
  • Nyladreas
    Nyladreas
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    Launch the game directly with the
    D:\Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe

    How do you find out your password on ESO through Steam? My friend has absolutely no idea what his login credentials even are, including email.

    WTF STEAM, HOW CAN YOU NOT PROVIDE YOUR CUSTOMERS WITH CREDENTIALS FOR A PRODUCT THAT THEY PAID FOR! What a *** *** company.
    Edited by Nyladreas on June 10, 2018 3:24AM
  • BretonMage
    BretonMage
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    bman001 wrote: »
    will there be extra days added for the login rewards (since it's affecting alot of people)

    If we haven't been able to log in at all today, I think it would be fair to ask for today's reward to be added automatically tomorrow (assuming we are able to log in tomorrow.....).
  • natpag1
    natpag1
    It's been 12 hours now since we were left in the cold. It seems to me that this issue may not be fixed until the work Day Monday. Perhaps the powers that be have seen it fit to not have anyone around to fix any issues that arise, even though it is a 24 hour game with thousands of players, pumping money into their coffers.

    A little respect would be nice and an update on where there timeline might be at fixing it. if there fixing it at all over the weekend... or leaving us hanging till Monday

    It seems that other games by other companies that were affected have been remedied and are up and running, so what is the issue here... is there anyone out there really even looking at the problem
  • Nyladreas
    Nyladreas
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    BretonMage wrote: »
    bman001 wrote: »
    will there be extra days added for the login rewards (since it's affecting alot of people)

    If we haven't been able to log in at all today, I think it would be fair to ask for today's reward to be added automatically tomorrow (assuming we are able to log in tomorrow.....).

    *** the reward lol. My friend trying to login has his first and only day off in 3 weeks of hard work (12 hrs a day) and can't even play. Stop giving steam your money people.
  • ithlia
    ithlia
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    I just tried to log in at 8:40 PM PST, through Steam, and I got in game.
    Edited by ithlia on June 10, 2018 3:46AM
  • Talyndor
    Talyndor
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    I was able to log in a couple of times tonight using:
    Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe
    I am Steam user, but this bypassed it and worked for me.
    Bu having said that, I am very unhappy with Steam. I dread seeing those Steam Updates windows, b/c I know inside of 48 hours I won't be able to play ESO for a day or two (although the above option may give me a way around this issue!)
  • Nyladreas
    Nyladreas
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    Talyndor wrote: »
    I was able to log in a couple of times tonight using:
    Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe
    I am Steam user, but this bypassed it and worked for me.
    Bu having said that, I am very unhappy with Steam. I dread seeing those Steam Updates windows, b/c I know inside of 48 hours I won't be able to play ESO for a day or two (although the above option may give me a way around this issue!)

    @Talyndor How did you find out what your ESO password is? WE can't figure it out, steam never provided it. We only have the user name. That's it.
    Edited by Nyladreas on June 10, 2018 3:43AM
  • Kimba_Do
    Kimba_Do
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    I purchased my copy direct, then later connected it with stream. I've not been able to log in either. That being said, I manually launched the game with the executable - note there was none of that change this password or change that or any of that stuff - waited 2 min or so for the code and was able to log directly into the game. Really looks more like a stream issue than a b/z one. Just my $0.02.
    Never meddle in the affairs of dragons, for you are crunchy, and good with catsup.
    You're all just a bunch of pixels. Turn off the power and you cease to exist.
    White Lions. Bringing the jungle fame for over 50 years.
  • Kreetar
    Kreetar
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    NA Steam user, 11:42 and just got in! hope the rest of you get in soon too!
    dip me in the blood of mortals and throw me to the Dremora

  • GamerAeryn
    GamerAeryn
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    woot, got in!
    Gaming Youtube: TESO questing gameplay

    GamerAeryn - 15/15, ESO+, beta, 1k+
    GamerAeryn2 - 15/15, ESO+, 780+
  • ryanfan
    ryanfan
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    I am able to log in now, maybe you can give it a try through Steam
  • sithus1966_ESO
    Finally got into NA as well
  • cheops
    cheops
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    Nyladreas wrote: »
    Launch the game directly with the
    D:\Program Files\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client\eso64.exe

    How do you find out your password on ESO through Steam? My friend has absolutely no idea what his login credentials even are, including email.

    WTF STEAM, HOW CAN YOU NOT PROVIDE YOUR CUSTOMERS WITH CREDENTIALS FOR A PRODUCT THAT THEY PAID FOR! What a *** *** company.

    errrrrmm... those would be the username and password he used when first ran the game and created his first character.

    why on earth should steam be expected to have that information?????
  • 6ft2amazon
    6ft2amazon
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    I just logged in through steam to the NA server. Without a Zos update, I'm not confident it will stay up but I'm going to get as much of my dailies in as I can now just in case.
  • Hydra9268
    Hydra9268
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    NA Steam user in California.
    Was able to log in at 9:04 PM PST.

    Looks like Elder Scrolls Online is, eh... online.
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