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Cannot get Summerset to instal with Steam

Francinah
Francinah
Soul Shriven
I bought the game this morning, had no problem installing the new launcher and trailer showed, but the Upgrade will not install and shows "uninstalled" on Steam with the same on my account in-game. I do have one of those new crates though? I've done the repair, exited in/out of steam, restarted my computer. At a loss as to what to try next.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Francinah

    Are you getting a specific error message when trying to install the upgrade?

    You can try deleting the launcher folder at C:\Program Files (x86)\Zenimax Online\Launcher and then downloading a new launcher from the account page. Please let us know if that helps to get Summerset installed.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Francinah
    Francinah
    Soul Shriven
    Ok, will try that. Also, I just found out I got a Queen's bounty pack from in-game mail. But no new pet, mount or chapter. Very weird.
  • Francinah
    Francinah
    Soul Shriven
    Also, sorry: No, no error message, the launcher just won't initiate the install.
  • Francinah
    Francinah
    Soul Shriven
    OK, I just exited out of everything again, restarted and it's working. TY very much for the help. Guess it just took some time.
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