So it’s been nearly 10 minutes to log in and I am still not at my character-selection screen. Sadly, his is not an uncommon occurrence. This game is amazing in so many ways, but your client-server infrastructure, as you probably already know in the inside, needs a ton of work. Every other online game I play, which includes World of Warcraft, Diablo 3 and SWTOR, takes less than 15–20 seconds to get to the character screen. This is not a problem with my computer. This is a problem on your end. This problem need to be given more attention. Maybe it’s a problem with the way you implemented the mega-server concept, maybe it’s a problem with the whole mega-server concept in the first place. I don’t know. All I know is that I and many others I know have this problem and it needs to be repaired or you are going to disenfranchise folks.