Demanding Refund!

cani145 · April 2018

I couln't able to log in entire day. Even you anounced maintenance complated i still couln't loged in. I lost my eso plus membership 1 day. I was have raids planned today. I demand ZOS refund eso plus membership for this week. For me and for everyone who couln't logged in this week.

note: I also blame tg for this.

SirAndy · April 2018

The entitlement is strong in this one! Also, inb4 lock ...

XHawkWingX · April 2018

Wow, I have never seen so much whining and crying like I have lately on these forums. You couldn't log in for one day and want a week's refund? Good luck with that.

cani145 · April 2018

XHawkWingX wrote: »

Wow, I have never seen so much whining and crying like I have lately on these forums. You couldn't log in for one day and want a week's refund? Good luck with that.

I am not kind of tongue-tied man that dont catch his rights. I am not expecting much things. Just want to try put pressure on them. But you and your kind of ppl allways accepts problems and paying money to those irresponsible game makers...

i am not like that. If i giving money i ll look for my rights. You can keep silient and make them rich

Glockcoma725 · April 2018

cani145 wrote: »

XHawkWingX wrote: »

Wow, I have never seen so much whining and crying like I have lately on these forums. You couldn't log in for one day and want a week's refund? Good luck with that.

I am not kind of tongue-tied man that dont catch his rights. I am not expecting much things. Just want to try put pressure on them. But you and your kind of ppl allways accepts problems and paying money to those irresponsible game makers... i am not like that. If i giving money i ll look for my rights. You can keep silient and make them rich

Going out on a limb here and assuming you dont work in customer service. *** happens, don't be a sheeple

cani145 · April 2018

please guys dont argue with me. It's over 15 hours of maintenance in the last 3 days. And after each maintenance we have over 5 hour login problems. That makes cannot play game since 3 days. I dont care what you think but i am not happy with that.

XHawkWingX · April 2018

cani145 wrote: »

XHawkWingX wrote: »

Wow, I have never seen so much whining and crying like I have lately on these forums. You couldn't log in for one day and want a week's refund? Good luck with that.

I am not kind of tongue-tied man that dont catch his rights. I am not expecting much things. Just want to try put pressure on them. But you and your kind of ppl allways accepts problems and paying money to those irresponsible game makers... i am not like that. If i giving money i ll look for my rights. You can keep silient and make them rich

Nah, I am just not one to get worked up over things I have no control over. I am sure that I can make up the lost .45 cents from my one day of no ESO+ by just taking a nice walk and looking for some dropped change or maybe looking through the couch cushions.

Sigtric · April 2018

Wtb lol button

cani145 · April 2018

XHawkWingX wrote: »

cani145 wrote: »

XHawkWingX wrote: »

Wow, I have never seen so much whining and crying like I have lately on these forums. You couldn't log in for one day and want a week's refund? Good luck with that.

I am not kind of tongue-tied man that dont catch his rights. I am not expecting much things. Just want to try put pressure on them. But you and your kind of ppl allways accepts problems and paying money to those irresponsible game makers... i am not like that. If i giving money i ll look for my rights. You can keep silient and make them rich

Nah, I am just not one to get worked up over things I have no control over. I am sure that I can make up the lost .45 cents from my one day of no ESO+ by just taking a nice walk and looking for some dropped change or maybe looking through the couch cushions.

you still dont get the point... Thats your job i think, " walking around and catch some coins"

MajesticHaruki · April 2018

4h after maintenance finishes, I still cannot log in

Anotherone773 · April 2018

I cant login today... its sunny and 80 degrees outside with a nice breeze. I have not experienced weather like that for over 6 months. Im outside catching some rays enjoying the one day of nice weather before its gets miserable again( just inside for some lunch). Im ok with not being able to login. Life goes on.

Sure its a bit ridiculous. But if it becomes to much of a headache, i will do what i always do... cancel my sub and go play something more dependable and less annoying. Im not there yet.

Now if you will excuse me, i need to go make a Margarita and bask in the sun.

SirAndy · April 2018

cani145 wrote: »

you still dont get the point...

We all get your "point" ...

To put all this into perspective, i spent more than your "refund" in the first 3 minutes after i walk into a bar so in the grand scheme of things, it's basically the peanuts they usually give away for free at said bar.

joneb · April 2018

I'm about to wipe my account bar a miracle after a few issues including all the varied technical problems I have been having that I have not been able to fully resolve even with all the advice in the forums and tech people. After the servers down for a a few days then log, disconnect to log in, log, disconnect. unable to connect to server, occasional black screen, reset computer. Combine that with the Morrowind bundle thing that I find disrespectful and disloyal I am not enjoying this game.

I was away for a year and a half (sorry if I wrote 2 and a half in other posts) then Im back maybe 6 months and first time I paid ESO Plus since I came back thinking i had resolved enough of my crashing but its all come to a head. I cant relax and enjoy the game as its frustrating me and making me angry because I like it so much but the disconnection is breaking my play up so that its not worth the frustration

I actually will delete my characters so there is no hook to come back to this game just to go through all this carry on again.

Im thinking of moving to console from now on after playing computer games since the Commodore Vic 20. The trials I have had just to play games through Ataris, Amstrad, IBM 386 through 486, until my current i3 computer. I have persevered but Im feeling too tired to come in to play a game and end up going through hoops to get it to work and when it does its still unreliable from the server side. I'm just worried it wont be the same social experience with consoles, with maturer people.

Oh well.

NordSwordnBoard · April 2018

Thank you google translate for making this read like a mad-lib.

Highstake · April 2018

XHawkWingX wrote: »

Wow, I have never seen so much whining and crying like I have lately on these forums. You couldn't log in for one day and want a week's refund? Good luck with that.

Its not about ONLY 1 bloody day, no. For me, at least, its been since early sunday, and persisting today.
Do not wish luck without wanting to have wanted.

Edit: i do not demand (thats quite a strong word) refund, i just wish a stable game/fun.

DRAGON_KILLER_HUNTER · April 2018

Enjoy your 0.20$ refund

Highstake · April 2018

I'd like to see the moment 0,20$ of sarcasm being tossed back to u. But its more like ~0,43-0,53$, who cares?
Time lost is time lost, no use crying over spilled milk...

disintegr8 · April 2018

I'd like the PS4 NA server to be down more often, so I could get other stuff done and catch up on some sleep. Reliable thing just keeps on going.....

Nestor · April 2018

cani145 wrote: »

I couln't able to log in entire day.

cani145 wrote: »

please guys dont argue with me. It's over 15 hours of maintenance in the last 3 days. And after each maintenance we have over 5 hour login problems.

So, which is it? One Day, or 3 days with 10 hours each?

I get it, it sucks when you want to play and can't log in. But, the TOS does say that ZOS can perform maintenance anytime they want. You don't really have any recourse on this as you agreed to the Terms.

Octopuss · April 2018

joneb wrote: »

I'm about to wipe my account bar a miracle after a few issues including all the varied technical problems I have been having that I have not been able to fully resolve even with all the advice in the forums and tech people. After the servers down for a a few days then log, disconnect to log in, log, disconnect. unable to connect to server, occasional black screen, reset computer. Combine that with the Morrowind bundle thing that I find disrespectful and disloyal I am not enjoying this game.

I was away for a year and a half (sorry if I wrote 2 and a half in other posts) then Im back maybe 6 months and first time I paid ESO Plus since I came back thinking i had resolved enough of my crashing but its all come to a head. I cant relax and enjoy the game as its frustrating me and making me angry because I like it so much but the disconnection is breaking my play up so that its not worth the frustration

I actually will delete my characters so there is no hook to come back to this game just to go through all this carry on again.

Im thinking of moving to console from now on after playing computer games since the Commodore Vic 20. The trials I have had just to play games through Ataris, Amstrad, IBM 386 through 486, until my current i3 computer. I have persevered but Im feeling too tired to come in to play a game and end up going through hoops to get it to work and when it does its still unreliable from the server side. I'm just worried it wont be the same social experience with consoles, with maturer people.

Oh well.

Ni ge huai zhong.

eso_nya · April 2018

cani145 wrote: »

If i giving money i ll look for my rights.

U find them here: TOS. You dont have any.

Turelus · April 2018

The forums are probably not the correct place to speak about refunds.

If you feel you're entitled to some money back you should submit a support ticket and speak to ZOS staff directly. You're likely to just be trolled on the forums.

Beardimus · April 2018

I think it's a code problem OR a spelling problem.

You get ENLIGHTENMENT daily but for some reason people are getting an entitlement boost of late.

It's OP

joneb · April 2018

Highstake wrote: »

I'd like to see the moment 0,20$ of sarcasm being tossed back to u. But its more like ~0,43-0,53$, who cares?
Time lost is time lost, no use crying over spilled milk...

No point crying over spilled milk but every point telling the clumsy person to wipe it up and be careful not to do it again.

joneb · April 2018

eso_nya wrote: »

cani145 wrote: »

If i giving money i ll look for my rights.

U find them here: TOS. You dont have any.

In UK consumer law a ToS can be ruled against if someone buys due to a misleading or aggressive pricing strategy. Also ToS conditions can be void if considered unfair even if a person signs. There are rules in consumer law that supercede any ToS. Misleading customers and unfair practice is something to pay attention too.

Resfeber · April 2018

Yeah except none of those things apply. They never guaranteed that the game would always run. In fact, they mention in the TOS that there will be maintenance that will interrupt service. Which they announce when they occur. So there's nothing misleading here. Or unfair about the pricing (?)

Like eso_nya said, you might want to actually read the TOS.

Istoppucks · April 2018

cani145 wrote: »

I couln't able to log in entire day. Even you anounced maintenance complated i still couln't loged in. I lost my eso plus membership 1 day. I was have raids planned today. I demand ZOS refund eso plus membership for this week. For me and for everyone who couln't logged in this week.

note: I also blame tg for this.

One day is $0.50 suck it up buttercup.

Merlin13KAGL · April 2018

You lost a day, so you want a week?

If you ever have a hiccup with your bank transfer, you're cool, then, with ZoS charging you for 7 months' ESO+ and only granting one?

joneb wrote: »

eso_nya wrote: »

cani145 wrote: »

If i giving money i ll look for my rights.

U find them here: TOS. You dont have any.

In UK consumer law a ToS can be ruled against if someone buys due to a misleading or aggressive pricing strategy. Also ToS conditions can be void if considered unfair even if a person signs. There are rules in consumer law that supercede any ToS. Misleading customers and unfair practice is something to pay attention too.

True, but none of that applies here.

Incidentally, it's counter like that that keeps certain locales locked out of the various contests, etc.

It's like trying to sue your mechanic while he fixes your car because during that time you're unable to drive it.

greenmachine · April 2018

Pro Tip: If you get this worked up about a video game or a couple of bucks, seek help. You're on the path to a miserable life. Broaden your horizons and gain some perspective. Seek other sources of happiness or provide some happiness to others. Life is too short for this goofballery.