The game consultant report is long. I don't know how to upload the text file. I posted the system information and display device section. If you need everything, I can copy and past the rest.

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System Information

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Time of this report: 3/27/2018, 15:10:23
Machine name: AORUS_Z370
Machine Id: Unknown
Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z370 AORUS Gaming 5
BIOS: F5
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16330MB RAM
Page File: 5472MB used, 13289MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 32bit Unicode

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DxDiag Notes

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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

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DirectX Debug Levels

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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices

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Card name: NVIDIA GeForce GTX 1070
Manufacturer: NVIDIA
Chip type: GeForce GTX 1070
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_85971043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 2560 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.651867,0.332531), Green(0.307141,0.631359), Blue(0.150891,0.060070), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LG ULTRAWIDE
Monitor Id: GSM59F1
Native Mode: 2560 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95d88c9d04436846\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95d88c9d04436846\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95d88c9d04436846\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95d88c9d04436846\nvldumdx.dll
Driver File Version: 23.21.0013.9124 (English)
Driver Version: 23.21.13.9124
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 3/14/18 6:00:00 PM, 949016 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-58C1-11CF-5750-9AA51BC2DA35}
Vendor ID: 0x10DE
Device ID: 0x1B81
SubSys ID: 0x85971043
Revision ID: 0x00A1
Driver Strong Name: oem7.inf:0f066de361866ac3:Section118:23.21.13.9124:pci\ven_10de&dev_1b81
Rank Of Driver: 00D12001
Video Accel:
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

ZOS_BillE wrote: »

Have you tried either repairing through the launcher or re-installing ESO?

I tried those already and is still getting random blackscreen.

New PC...

What Power Supply did you get? Have you also made double sure the card and power cables are fully seated?

Take off the side of the case and point a floor fan at the innards to rule out heat issues.

If your running the Nvidia Experience App, stop that from loading with windows (it is mostly to keep your drivers up to date). I wait until Nvidia Drivers are out for a week or two before I think about updating them, and then, only if they address some issue I have. Too many driver packages caused weirdness for me in the past. Anyway, the Experience App has caused issues for some folks so see if its better if its not running.

Also, new machine, but did you install the motherboard drivers from the manufacturer's website? Not from Windows, but from the maker of the motherboard.

Sure you've done this but have you tried maybe downgrading your card driver to see if that helps?

If your running the Nvidia Experience App, stop that from loading with windows (it is mostly to keep your drivers up to date). I wait until Nvidia Drivers are out for a week or two before I think about updating them, and then, only if they address some issue I have. Too many driver packages caused weirdness for me in the past. Anyway, the Experience App has caused issues for some folks so see if its better if its not running.

I've installed older drivers and it still happens. Even Installed using DDU in safemode.

What Power Supply did you get? Have you also made double sure the card and power cables are fully seated?

Take off the side of the case and point a floor fan at the innards to rule out heat issues.

The card and power cables are fully seated, did it multiple times to make sure. I initially thought it might be power supply issue or over heating, but it doesn't look like it's over heating. My temps while running ESO are 69C max for gpu, and cpu temps are high 60s with one core reaching 73. I also stress test both the cpu and gpu at the same time for a few hours to use up as much power and produce a lot of heat to see if my problem happens. It didn't happen during the stress test and my gpu temp hit 80C max and cpu were in the mid 80s.

My power supply is EVGA 600W 80+ Bronze, that should be more than enough for a gtx 1070. Just incase, I've ordered a seasonic focus + 750W that should arrive next week to rule out or put the blame on the power supply.

Also, new machine, but did you install the motherboard drivers from the manufacturer's website? Not from Windows, but from the maker of the motherboard.

Yes, motherboard drivers are from the Aorus/Gigabyte, no windows.

The time when I had a black screen but could still interact with the game (by guessing the location of the mouse I could even log in and play the game, lol) deleting the shaderCache.cooked file fixed the problem immediately. You can find it in the Elder Scrolls Online/ live folder.

I'll look for that file tomorrow.

Thogard wrote: »

Delete GeForce experience. That program and ESO do not get along.

I'll try that when I get home from work later today.

Thogard wrote: »

What are you doing immediately before the graphics card fails?

Also do you play in full screen, windowed full screen, or windowed?

Sometimes in Elden Root, but most of the times I'm in group dungeons. The graphics card doesn't completely fail. The game is still running, I can hear skills being used. I play in windowed mode.