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Australians get ripped off again

  • EvilKiwi
    EvilKiwi
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    Think yourself lucky, I had to pay $67 for the digital collector's edition upgrade here in New Zealand, which I was happy with considering Morrowind was more expensive.
    Edited by EvilKiwi on March 22, 2018 6:49PM
    No Lollygagging.
  • ajm1946
    ajm1946
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    @EvilKiwi Agree, same here, i was happy to pay NZD 67
  • Lake
    Lake
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    We Australians previously got a massive discount on crowns due to the exchange rate VS. the U.S.

    5,500 Crown Pack (Old Pricing) - $40.00 AUD (now it's $49.95 AUD) VS. $39.99 USD ($51.84 in AUD, a 23% discount)

    Even after they bumped up the price to fix it, the largest pack currently sits at:

    21,000 Crown Pack (New) - $184.95 AUD VS. $149.99 USD (194.42 in AUD, a $10 AUD discount)

    At least we get a discount in other areas. :p
    Edited by Lake on March 22, 2018 7:07PM
  • Rouven
    Rouven
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    Okay, for you Americans, there was a little experiment done a few years ago that will explain just how much Australians get ripped off.

    One journalism company bought some high end electronics, and even a car. One set was bought in Australia, with all relevant taxes and shipping costs, and one set was bought in America. In the end, it was worked out that it was cheaper to fly to America (economy class, of course, because we're trying to save money here), buy the items, pay for shipping via American Post, then fly back home again. It was one of the morning shows on Channel 7, I think. Either Channel 7, or 9, or 10. One of the commercial stations.

    (...)

    I have a question. Considering that the vast majority of products are manufactured in asia ... so geographically pretty close to you guys, why did that journalist travel all the way to the US?

    I think it's great that you guys speak up. Unless the australian government charges ZOS a large amount of taxes to sell digital goods - there seems to be no other reason to charge more other than that the market allows it, people are willing to pay for it.
    Real stupidity beats artificial intelligence every time. ~ Terry Pratchett
  • exiars10
    exiars10
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    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?
    Edited by exiars10 on March 22, 2018 7:15PM
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • TheRealPotoroo
    TheRealPotoroo
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    Juju_beans wrote: »
    Juju_beans wrote: »
    What you are talking about applies to importing physical goods into Australia, which brings in all the rules and regulations thereof. I'm talking specifically and only about Australians purchasing digital software from an overseas web site. That web site chooses to charge more for the same product, which has no distribution costs, simply because of where you live. If anything it's a hangover from the days when distribution costs and physical distance meant something but they don't apply to digital products and the Bethesdas of this world should not be allowed to get away with what is a blatant ripoff.


    It also applies to digital purchases as well. Governments are slow to catch up but they do eventually.

    Digital goods do get charged GST (10%).

    https://www.ato.gov.au/Business/International-tax-for-business/In-detail/Buying-digital-goods-or-services-from-overseas---for-Australian-consumers/

    Digital goods currently do not get charged GST when they are purchased overseas and the price is under $1000 AUD. As I already said, the government doesn't start collecting GST on low value imported goods until 1 July, 2018.

    https://www.ato.gov.au/General/New-legislation/In-detail/Indirect-taxes/GST/GST-on-low-value-imported-goods/

    My link quoted a new GST law that went into effect last July 2017..if a company makes over $75K in sales to Australian consumers then they must register and charge GST.

    Read it again. It received royal assent in 2017 but as I've said three times now it doesn't come into effect until 1 July 2018:

    "The Federal Parliament has passed law that will extend goods and services tax (GST) to low value imports of physical goods imported by consumers from 1 July 2018."

    Until it does come into effect we are operating under a different regime, wherein Customs don't collect GST on imports where the value is less than $1000 because it is not cost effective.

    http://www.greenwichco.com.au/gst-imports-new-rules-goods-1000/

    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • Diddly_D_Potatoes
    Diddly_D_Potatoes
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    Is it against the terms and service agreement to use a VPN to get around the geoblocking?
  • TheRealPotoroo
    TheRealPotoroo
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    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.
    Is it against the terms and service agreement to use a VPN to get around the geoblocking?

    The web site says pricing is determined by your country of registration so a VPN probably isn't the solution.
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • Prof_Bawbag
    Prof_Bawbag
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    Tbf, the UK suffers from this too. Albeit on a lower level. We used to get a conversion rate of $200 = £199. happens a lot with TV's. A lot of it is down to the actual in country consumers market. In America people are less willing to be fleeced en mass, whilst in the UK we just stfu and buy it, then moan about it later.

    Edited by Prof_Bawbag on March 22, 2018 7:38PM
  • ClockworkCityBugs
    ClockworkCityBugs
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    Is it against the terms and service agreement to use a VPN to get around the geoblocking?

    you dont need to use VPN
    just ask support to change your country to UK for example, for cheapest subscription prices etc
    Edited by ClockworkCityBugs on March 22, 2018 8:02PM
  • Ackwalan
    Ackwalan
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    ✭✭✭✭✭
    Okay, for you Americans, there was a little experiment done a few years ago that will explain just how much Australians get ripped off.

    One journalism company bought some high end electronics, and even a car. One set was bought in Australia, with all relevant taxes and shipping costs, and one set was bought in America. In the end, it was worked out that it was cheaper to fly to America (economy class, of course, because we're trying to save money here), buy the items, pay for shipping via American Post, then fly back home again. It was one of the morning shows on Channel 7, I think. Either Channel 7, or 9, or 10. One of the commercial stations.

    The Australia tax is *** ridiculous. I mean, just look at the crown store. For us the Erstwhile Sanctuary cost 13000, which in Australian dollars equals $130. Unfurnished. That's more than my fortnightly grocery bill. The Sithis statue was $35. The Banker and Merchant are $50 each. The 4 crown crate pack is $15, which is the exact same price as the monthly subscription (the half-yearly is $90). Mounts are anywhere between $20 and $50. The rare motifs that pop up every now and again are usually around $30.

    ZOS rips everyone off, but Australia gets doubly screwed. We've even had paid television programs explain in detail how to break the law and avoid the Australia tax, and not a single one of them was ever charged for it. That was the "At The Checkout" show on the ABC about ... two years ago or so.

    So, yeah, Australia (and the pacific region in general) are always *** over when it comes to money. Every. Gods. Damned. Time.

    What you just described is the fault of Australia and the laws there. Not the fault of ZOS for following the law. You want to fix it, well it's in your backyard, fix it.
  • Bobby_V_Rockit
    Bobby_V_Rockit
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    Violynne wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.
    Thank you for taking the time to remove the issue of the taxes and tariffs imposed by Australia to ship anything to the country, digital or not.

    We wouldn't want things like "facts" to interfere with this conversation.

    Side note: we Americans get the same treatment when we buy from Australia.

    Don't like it? Stop complaining to companies who have no control over this and instead take it up with your government.

    Good luck with that.

    I love facts. It's a shame you and you ilk don't. I've already pointed out that even if we imposed tariffs on software (nobody has shown we do and we famously eliminated a huge number of tariffs in the Hawke/Keating era), they don't apply to private purchases like this. GST could apply, but for the fifth time, if Bethesda are collecting GST on behalf of the ATO they aren't saying so on their web site, as they are obliged to do by law, and the numbers don't add up anyway. If Bethesda aren't collecting GST then it wouldn't apply because the price is under $1,000 AUD and the government doesn't start collecting GST on low value imported goods until 1 July, 2018. That Bethesda are just being greedy because they can get away with it remains by far the most plausible explanation and it is well worth complaining about.

    Does the pricing issue sit with the Australian PSN more than the software developers? I get that ZoS arent getting any GST, but is their maybe something the aussie ps network are doing? Is this price comparable to other gaming price discrepencies?
  • swippy
    swippy
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    Okay, for you Americans, there was a little experiment done a few years ago that will explain just how much Australians get ripped off.

    One journalism company bought some high end electronics, and even a car. One set was bought in Australia, with all relevant taxes and shipping costs, and one set was bought in America. In the end, it was worked out that it was cheaper to fly to America (economy class, of course, because we're trying to save money here), buy the items, pay for shipping via American Post, then fly back home again. It was one of the morning shows on Channel 7, I think. Either Channel 7, or 9, or 10. One of the commercial stations.

    The Australia tax is *** ridiculous. I mean, just look at the crown store. For us the Erstwhile Sanctuary cost 13000, which in Australian dollars equals $130. Unfurnished. That's more than my fortnightly grocery bill. The Sithis statue was $35. The Banker and Merchant are $50 each. The 4 crown crate pack is $15, which is the exact same price as the monthly subscription (the half-yearly is $90). Mounts are anywhere between $20 and $50. The rare motifs that pop up every now and again are usually around $30.

    ZOS rips everyone off, but Australia gets doubly screwed. We've even had paid television programs explain in detail how to break the law and avoid the Australia tax, and not a single one of them was ever charged for it. That was the "At The Checkout" show on the ABC about ... two years ago or so.

    So, yeah, Australia (and the pacific region in general) are always *** over when it comes to money. Every. Gods. Damned. Time.

    why is it important that Americans understand this? we didn't write your laws. if it's too much hassle build your own car. or fix your taxes or your shipping infrastructure, or whatever suits you. we're very comfortable with whatever situation you guys have going on over there; we have plenty of our own messes to clean up here.
  • exiars10
    exiars10
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    lnsane wrote: »
    EU gets ripped off as well.

    $39,99 =/= €39,99 ZOS, ask your bank!
    Forty bucks is closer to 32 euros.
    Clueless Euro guy who forget VAT is mandatory on EU level.
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • exiars10
    exiars10
    ✭✭✭✭
    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.

    Oh yes, you pay VAT no matter what you say.
    https://www.ato.gov.au/Business/International-tax-for-business/In-detail/Buying-digital-goods-or-services-from-overseas---for-Australian-consumers/

    You constantly spread fake news:
    GST and listed prices

    Online suppliers often have customers worldwide, so prices displayed online may not initially include Australian GST.

    However, suppliers should:

    advise that additional taxes may apply, and
    include GST in the price as soon as they know that you are an Australian consumer.
    1) ADVISE =/= mandatory. If you don't know what advise mean, open dictionary:
    https://en.oxforddictionaries.com/definition/advise
    2) They include VAT (GST) in price for Australian customers which me and other already showed.

    Case closed.

    Edited by exiars10 on March 22, 2018 8:39PM
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • smacx250
    smacx250
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    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.
    Australia appears to differentiate "imported services and digital products" (applicable now) and "low value imported goods" (applicable July 2018). It appears you keep talking about the latter, but what applies is the former. Check the different categories for them here:

    https://www.ato.gov.au/Business/International-tax-for-business/
  • Yamenstein
    Yamenstein
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    Narvuntien wrote: »
    You have to remember that people get payed a lot more money in Australia. Our minimum wage is twice the USAs. People have the money to spend and are used to everything being more expensive so even if we are buying on steam we will do it.

    $40 is probably a snap buy for me $50 I am going to have to see a bit more of it before I decide. I hope its a bit more lively than morrowind/vvaadenfel.

    Why do people keep saying our wages are higher as if it meant something? Our costs are also higher so the two cancel each other out. The point remains, we are being over-charged compared to Americans for the exact same product (which has NO shipping costs).

    But if our wages are higher and our cost of living is higher then buying games would be higher as well :O
    Crown Crates are a trap. Don't fall for the gamble! Balance? What Balance? Balance, smellance.
    Necro for them RP feels.
  • Illurian
    Illurian
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    If Aussies think they have it bad, you should be in more poor non EU country where you still have to pay for the game in Euro's

    Problems players in other countries have are irrelevant to the topic, which is that Australians are being routinely over-charged by ZoS/Bethesda.

    You know, you are absolutely right. If people in say Eastern European or Mediterranean countries have to pay an entire weeks wages or more for what cost most of us from English speaking countries less than half a days wages, that's completely irrelevant.

    Lets talk about YOUR problems: Using $40US
    AUS pays $51.62
    VAT(10%):$5.16
    Total:$56.78
    Your price:$59.95
    Difference: $3.17 AUS. Is $3.17 going to break you? If it is you have far more pressing issues than the cost of a game's xpack.

    FYI the difference covers the fluctuations in the market. It will cost the same price whether the US dollar is worth $1.29 AUD, $1.09 AUD, or $1.49 AUD. Its likely based on a 5 year market trend of the exchange rates. At the peak exchange rate in the last 5 years, in which Aussies pay the most for stuff based in US currency, you would pay about $65 with a VAT. The AUD has been trending upwards for at least the last 5 years. It use to match the US almost dollar for dollar a few years ago.

    Do we understand economics now?
    #FIRSTWORLDPROBLEMS

    Have an awesome good sir.
    Kiss the chaos.
  • TheRealPotoroo
    TheRealPotoroo
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    exiars10 wrote: »
    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.

    Oh yes, you pay VAT no matter what you say.
    https://www.ato.gov.au/Business/International-tax-for-business/In-detail/Buying-digital-goods-or-services-from-overseas---for-Australian-consumers/

    You constantly spread fake news:
    GST and listed prices

    Online suppliers often have customers worldwide, so prices displayed online may not initially include Australian GST.

    However, suppliers should:

    advise that additional taxes may apply, and
    include GST in the price as soon as they know that you are an Australian consumer.
    1) ADVISE =/= mandatory. If you don't know what advise mean, open dictionary:
    https://en.oxforddictionaries.com/definition/advise
    2) They include VAT (GST) in price for Australian customers which me and other already showed.

    Case closed.

    You are wrong. We do not pay GST on overseas purchases under $1000 and there is no Australian government web site page that says we do. Stop linking to web pages you obviously haven't read.
    smacx250 wrote: »
    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.
    Australia appears to differentiate "imported services and digital products" (applicable now) and "low value imported goods" (applicable July 2018). It appears you keep talking about the latter, but what applies is the former. Check the different categories for them here:

    https://www.ato.gov.au/Business/International-tax-for-business/

    "Low value imported goods" simply means anything under $1,000. Right now the government does not collect GST on "low value imported goods" - which means it does not collect GST on any private purchase overseas that's under $1,000 - but as of 1 July, 2018, it will.

    You people keep linking to ATO web pages but you're clearly not reading what they actually say.
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • Illurian
    Illurian
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    I have to say though, that I don't think there's any answer OP would be satisfied with other than "ZOS is evil and rips off Australians!"
    It doesn't matter that it's the same in other countries, AUSTRALIANS ARE THE VICTIMS HERE!

    I would research more into it but I honestly don't care enough, and the people who have linked articles (and even quoted from them) are deemed to be wrong by royal decree of the OP.
    Kiss the chaos.
  • TheRealPotoroo
    TheRealPotoroo
    ✭✭✭✭✭
    Illurian wrote: »
    I have to say though, that I don't think there's any answer OP would be satisfied with other than "ZOS is evil and rips off Australians!"
    It doesn't matter that it's the same in other countries, AUSTRALIANS ARE THE VICTIMS HERE!

    I would research more into it but I honestly don't care enough, and the people who have linked articles (and even quoted from them) are deemed to be wrong by royal decree of the OP.

    Pointing out that people haven't actually read or understood the pages they linked too isn't "royal decree", it's just pointing out a fact. Australians have never paid GST on personal imports of under $1,000, which is why the local retail sector kicked up a stink about "unfair playing fields" and got it changed. The change, as I've quoted from the relevant ATO page, comes into operation on 1 July, 2018. Anyone who says otherwise is talking through their backside.

    In the meantime, without GST as an explanation, Bethesda greed remains the most plausible explanation. Gaming companies have a history of over-charging Australian customers and some of us, at least, are sick of it.
    Edited by TheRealPotoroo on March 23, 2018 9:09AM
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • Illurian
    Illurian
    ✭✭✭✭✭
    Illurian wrote: »
    I have to say though, that I don't think there's any answer OP would be satisfied with other than "ZOS is evil and rips off Australians!"
    It doesn't matter that it's the same in other countries, AUSTRALIANS ARE THE VICTIMS HERE!

    I would research more into it but I honestly don't care enough, and the people who have linked articles (and even quoted from them) are deemed to be wrong by royal decree of the OP.

    Pointing out that people haven't actually read or understood the pages they linked too isn't "royal decree", it's just pointing out a fact. Australians have never paid GST on personal imports of under $1,000, which is why the local retail sector kicked up a stink about "unfair playing fields" and got it changed. The change, as I've quoted from the relevant ATO page, comes into operation on 1 July, 2018. Anyone who says otherwise is talking through their backside.

    In the meantime, without GST as an explanation, Bethesda greed remains the most plausible explanation.

    Better call the police since it's obviously a targeted hate crime.

    Snark aside, businesses will always be greedy, simple as that. There is not a single (successful) business out there that wouldn't make money where they could. You have two modes of retaliation: simply do not purchase anything you think is a rip off, or lodge a complaint to the relevant authorities to investigate further. Opening a whine thread that will not get an official response is not an action beneficial to your cause.

    No amount of posters here will convince you that the prices are legit, and no amount of whining you do here will change the outcome. Send in a ticket, contact your authorities, get some real answers.
    Edited by Illurian on March 23, 2018 9:15AM
    Kiss the chaos.
  • Muttsmutt
    Muttsmutt
    ✭✭✭✭✭
    lol and eur=usd since when
    PC-EU // UNDEAD
  • fierackas
    fierackas
    ✭✭✭✭✭
    And they have the cheek to label us Brits as whingers! :p
  • coplannb16_ESO
    coplannb16_ESO
    ✭✭✭✭
    Muttsmutt wrote: »
    lol and eur=usd since when

    yep...

    1 € = 1.23 $ so we pay 36,88 $ for the digital upgrade

    however deducting german VAT (19%) you end up with 29,90ish $ again (19% from 29,99 € converted to USD = 7 $)...

    edit: so the problem is a clear display/calculation from ZoS how the complete price is calculated and what is included and what is not (as per law here anyway)...

    Edited by coplannb16_ESO on March 23, 2018 9:25AM
    max level: mDK, stamBlade, stamSorc, magPlar, mDen, stamDen, magBlade, stamCro
    ESO+
    # of mules: 4 (FULL)
    maxed bank: FULL -_-
    Stop the grind! Get rid of stupid events and daily-quest gallore. Get rid of "have a chance of 1 in a million to get a piece of 1 in 30 to get a stupid motif or pet... wtf..."
    And at this point just remove all classes and have everyone choose their set of skills. then balance accordingly to skills always used vs. skills never used.
  • Ihatenightblades
    Ihatenightblades
    ✭✭✭✭✭
    smacx250 wrote: »
    It's 10% off where you think it should be. It is possible that the additional costs of a US company doing business in Australia accounts for that (additional taxes, regulations, etc.)? I have noticed that Australia seems to be left out of a lot of events and such - seems like possibly a hard place to do business in?

    This is why we are in a trade war and our president is demanding fair trade. One of the few things i like bout em not to bring in politics or anything
  • smacx250
    smacx250
    ✭✭✭✭✭
    [
    smacx250 wrote: »
    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.
    Australia appears to differentiate "imported services and digital products" (applicable now) and "low value imported goods" (applicable July 2018). It appears you keep talking about the latter, but what applies is the former. Check the different categories for them here:

    https://www.ato.gov.au/Business/International-tax-for-business/

    "Low value imported goods" simply means anything under $1,000. Right now the government does not collect GST on "low value imported goods" - which means it does not collect GST on any private purchase overseas that's under $1,000 - but as of 1 July, 2018, it will.

    You people keep linking to ATO web pages but you're clearly not reading what they actually say.
    I guess you need to learn the distinction between "goods" and "services", and accept that your gov has lumped "digital products" in with services, and not goods. Here's a couple of links to help you out:

    https://en.wikipedia.org/wiki/Goods
    In economics, goods are materials that satisfy human wants and provide utility, for example, to a consumer making a purchase of a satisfying product. A common distinction is made between goods that are tangible property, and services, which are non-Physical.

    https://en.wikipedia.org/wiki/Service_(economics)
    In economics, a service is a transaction in which no physical goods are transferred from the seller to the buyer.
  • exiars10
    exiars10
    ✭✭✭✭
    exiars10 wrote: »
    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.

    Oh yes, you pay VAT no matter what you say.
    https://www.ato.gov.au/Business/International-tax-for-business/In-detail/Buying-digital-goods-or-services-from-overseas---for-Australian-consumers/

    You constantly spread fake news:
    GST and listed prices

    Online suppliers often have customers worldwide, so prices displayed online may not initially include Australian GST.

    However, suppliers should:

    advise that additional taxes may apply, and
    include GST in the price as soon as they know that you are an Australian consumer.
    1) ADVISE =/= mandatory. If you don't know what advise mean, open dictionary:
    https://en.oxforddictionaries.com/definition/advise
    2) They include VAT (GST) in price for Australian customers which me and other already showed.

    Case closed.

    You are wrong. We do not pay GST on overseas purchases under $1000 and there is no Australian government web site page that says we do. Stop linking to web pages you obviously haven't read.
    smacx250 wrote: »
    exiars10 wrote: »
    As usual, Australians are being grossly over charged for the digital editions (= no shipping costs) of the Summerset chapter.

    What Americans pay:

    Summerset Digital Collector's Edition $59.99 USD
    Summerset Digital Standard Edition $39.99 USD
    Summerset Digital Collector's Edition Upgrade $39.99 USD
    Summerset Digital Upgrade $29.99 USD

    What Australians pay:

    Summerset Digital Collector's Edition $89.95 AUD
    Summerset Digital Standard Edition $59.95 AUD
    Summerset Digital Collector's Edition Upgrade $59.95 AUD
    Summerset Digital Upgrade $44.95 AUD

    What Australians should pay if ZoS/Bethesda used a realistic exchange rate (0.75 used here even though it is 0.78 in reality):

    Summerset Digital Collector's Edition $79.99 AUD
    Summerset Digital Standard Edition $53.32 AUD
    Summerset Digital Collector's Edition Upgrade $53.32 AUD
    Summerset Digital Upgrade $39.99 AUD
    1 USD = 1,3 AUD

    60 USD * 1,3 = 78 AUD * 10% VAT ~86 AUD.
    What Betheseda charge? 90 AUD.

    Yes, clearly RIP OFF.

    It's really sad how people fail at basic mathematics.

    It's the same s..t always in EU countries, too when people complain why 1 $ = 1 € and yet completely forgot huge VAT rates imposed by socialistic European states.

    You want cheap stuff with high taxes?

    Why did you include 10% VAT? It's not applicable here, as has been pointed out multiple times.
    Australia appears to differentiate "imported services and digital products" (applicable now) and "low value imported goods" (applicable July 2018). It appears you keep talking about the latter, but what applies is the former. Check the different categories for them here:

    https://www.ato.gov.au/Business/International-tax-for-business/

    "Low value imported goods" simply means anything under $1,000. Right now the government does not collect GST on "low value imported goods" - which means it does not collect GST on any private purchase overseas that's under $1,000 - but as of 1 July, 2018, it will.

    You people keep linking to ATO web pages but you're clearly not reading what they actually say.
    YOU PAY VAT on digital goods and services. There is no ifs. It's clearly stated on AOT.
    You don't import low value good - you buy DIGITAL service (which is ESO).

    You are troll or dense or both and nothing else.
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • AdamSC
    AdamSC
    ✭✭
    Not sure if this has been mentioned, but ZOS has to get the game classified by the Australian Classification Board in order to legally sell the game in the country.

    The fee for this is nominal, but ZOS does have to pay someone to put together the application and shepherd it through the process. I would estimate that is costs ZOS about $50,000 - 80,000 USD in salary, attorney fees, and assessment fees just to sell the game in the country.

    This is in addition to the costs they have already incurred for ESRB (I am sure that Europe has their own rating board) - Since AU is a smaller market the cost per player would be higher. I suspect the difference is the ZOS financial people trying to recoup this cost.

    I know this doesn't help - but it does have a logical explanation.

  • Auora
    Auora
    ✭✭✭

    Cross border shopping seems to be the only method Canadians have to protest against taxes or ridiculously high prices.

    Although when I hear about Americans buying stuff across the border I wonder what the hell it is that they cant find in the US.

    Kinder eggs. Also ketchup chips. And maple syrup that isn't stupidly expensive. ;)
This discussion has been closed.