The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Game crashes to black screen with grey lines
kkidd0h
✭
The game works for about 15 minuites and then crashes to this:
Computer is locked after screen goes to the liney chaos, and I am forced to manually restart computer. CTRL/ALT/DELETE not functional.
On the PC NA server, and happened after newest patch.
After this happened twice I downloaded new drivers for my card.
Stuck at this point, Any help will be appreciated.
The following is my PC Specs:
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7850
BIOS: V4.7
Processor: Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
Page File: 3743MB used, 5807MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6798)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_30011458&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 7123 MB
Dedicated Memory: 3052 MB
Shared Memory: 4071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.647961,0.332531), Green(0.309094,0.632336), Blue(0.144055,0.036633), White Point(0.280773,0.290539)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LC-32LB370U
Monitor Id: SHP3253
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\amdxc64.dll
Driver File Version: 23.20.15033.1003 (English)
Driver Version: 23.20.15033.1003
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 3/15/2018 8:00:00 PM, 1998840 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24D8-11CF-0374-B82ABBC2DA35}
Vendor ID: 0x1002
Device ID: 0x6798
SubSys ID: 0x30011458
Revision ID: 0x0000
Driver Strong Name: oem85.inf:cb0ae41404d3fb84:ati2mtag_R575DS:23.20.15033.1003:pci\ven_1002&dev_6798&subsys_30011458
Rank Of Driver: 00D10001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D850&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7572 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/29/2015 12:00:00 AM, 4585728 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: 3 - LC-32LB370U (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdWT6.sys
Driver Version: 10.00.0001.0006 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/16/2017 12:00:00 AM, 111112 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Computer is locked after screen goes to the liney chaos, and I am forced to manually restart computer. CTRL/ALT/DELETE not functional.
On the PC NA server, and happened after newest patch.
After this happened twice I downloaded new drivers for my card.
Stuck at this point, Any help will be appreciated.
The following is my PC Specs:
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7850
BIOS: V4.7
Processor: Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
Page File: 3743MB used, 5807MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6798)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_30011458&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 7123 MB
Dedicated Memory: 3052 MB
Shared Memory: 4071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.647961,0.332531), Green(0.309094,0.632336), Blue(0.144055,0.036633), White Point(0.280773,0.290539)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LC-32LB370U
Monitor Id: SHP3253
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\amdxc64.dll
Driver File Version: 23.20.15033.1003 (English)
Driver Version: 23.20.15033.1003
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 3/15/2018 8:00:00 PM, 1998840 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24D8-11CF-0374-B82ABBC2DA35}
Vendor ID: 0x1002
Device ID: 0x6798
SubSys ID: 0x30011458
Revision ID: 0x0000
Driver Strong Name: oem85.inf:cb0ae41404d3fb84:ati2mtag_R575DS:23.20.15033.1003:pci\ven_1002&dev_6798&subsys_30011458
Rank Of Driver: 00D10001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D850&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7572 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/29/2015 12:00:00 AM, 4585728 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: 3 - LC-32LB370U (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdWT6.sys
Driver Version: 10.00.0001.0006 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/16/2017 12:00:00 AM, 111112 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
1
-
ZOS_Billadmin@kkidd0h
Please try the troubleshooting in the help article below which may help with the game crashing after 15 minutes.
What do I do if ESO is crashing with the error "ESO has stopped working"?
If you still experience crashes afterwards, you should then open a ticket with customer support for further assistance.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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