We are currently investigating issues some players are having logging into the European PC/Mac megaserver. We will update as new information becomes available.
Fix the On Mass DC's.
Doctordarkspawn
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Of recent, ever since clockwork city, if people congregate in an area long enough, they get kicked on mass. It's allways a 'ESO has stopped working' crash and not a just boot to login screen.
The fact it affects multiple people means it is a serverside issue, period. I would suggest looking at the archetecture of your chat server.
This isn't the only thing I've witnessed happen standing one spot and using the chat function exclusively cause. The game seems to slow down and stutter like crazy as if it has to load new animations. I would hazard a guess and say there's some sort of memory leak reguarding the chat server.
The fact it affects multiple people means it is a serverside issue, period. I would suggest looking at the archetecture of your chat server.
This isn't the only thing I've witnessed happen standing one spot and using the chat function exclusively cause. The game seems to slow down and stutter like crazy as if it has to load new animations. I would hazard a guess and say there's some sort of memory leak reguarding the chat server.
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Slick_007✭✭✭✭✭
✭how about some specific information instead of vague accusations. i havent heard of this happening to anyone in any of my guilds. never seen it, never experienced it. Im not saying it doesnt happen, but it hasnt happened to anyone iv ever heard of so the more information you can provide the easier it will be to track this down.
platform? you said CWC. how about we organise a test and get like 500 players to stand there and do nothing but chat for what, 4hrs?0 -
VaranisArano✭✭✭✭✭
✭✭✭✭✭The only time I experience en masse disconnects is at hotly contested keep takes in Cyrodiil, judging by my raid's voice comms. Even that is a small sample size, since I can't tell if other players in my faction or other factions are impacted.0 -
Doctordarkspawn✭✭✭✭✭
✭✭✭✭✭how about some specific information instead of vague accusations. i havent heard of this happening to anyone in any of my guilds. never seen it, never experienced it. Im not saying it doesnt happen, but it hasnt happened to anyone iv ever heard of so the more information you can provide the easier it will be to track this down.
platform? you said CWC. how about we organise a test and get like 500 players to stand there and do nothing but chat for what, 4hrs?
I'm on PC, specifically NA.
But go ahed. Congregate long enough and chatspam and see what happens, nobody's really stopping you.
But I can tell you I see it happen multiple times a day.1 -
Thogard✭✭✭✭✭
✭✭✭✭✭Yeah man that’s a memory leak due to too many shader models being loaded but not purged once the characters leave the zone. Textbook memory leak. Just do a /reloadui every hour or so and you’ll be fine. If you zone into multiple major cities, do it more frequently. You can only store so many character models at once, and with clockwork update your client forgot how to forget the char models it renders...PC NA - @dazkt - Dazk Ardoonkt / Sir Thogalot / Dask Dragoh’t / Dazk Dragoh’t / El Thogardo
Stream: twitch.tv/THOGARDvsThePeasants
YouTube: http://youtube.com/c/thogardpvp2 -
Beodamacsa✭✭✭how about some specific information instead of vague accusations. i havent heard of this happening to anyone in any of my guilds. never seen it, never experienced it. Im not saying it doesnt happen, but it hasnt happened to anyone iv ever heard of so the more information you can provide the easier it will be to track this down.
platform? you said CWC. how about we organise a test and get like 500 players to stand there and do nothing but chat for what, 4hrs?
We had mass dc's yesterday 3 times while doing norm MOL, where at least 2 thirds of the group DC'd at the same time and it happened 3 times.0 -
Jameliel✭✭✭✭✭
✭Doctordarkspawn wrote: »Of recent, ever since clockwork city, if people congregate in an area long enough, they get kicked on mass. It's allways a 'ESO has stopped working' crash and not a just boot to login screen.
The fact it affects multiple people means it is a serverside issue, period. I would suggest looking at the archetecture of your chat server.
This isn't the only thing I've witnessed happen standing one spot and using the chat function exclusively cause. The game seems to slow down and stutter like crazy as if it has to load new animations. I would hazard a guess and say there's some sort of memory leak reguarding the chat server.
Check your video card. It sounds as if it may be loose, or it may be about to burn out.0 -
Lord_Wrath✭✭✭✭✭Doctordarkspawn wrote: »Of recent, ever since clockwork city, if people congregate in an area long enough, they get kicked on mass. It's allways a 'ESO has stopped working' crash and not a just boot to login screen.
The fact it affects multiple people means it is a serverside issue, period. I would suggest looking at the archetecture of your chat server.
This isn't the only thing I've witnessed happen standing one spot and using the chat function exclusively cause. The game seems to slow down and stutter like crazy as if it has to load new animations. I would hazard a guess and say there's some sort of memory leak reguarding the chat server.
Check your video card. It sounds as if it may be loose, or it may be about to burn out.
How would a GPU affect connectivity?1300+ CP | Lørd Wrath | - Sorcerer - Palatine - Grand Master Crafter - 30000 Achievement Points
Launch Player - PC - NA - EP1 -
Jameliel✭✭✭✭✭
✭Lord_Wrath wrote: »Doctordarkspawn wrote: »Of recent, ever since clockwork city, if people congregate in an area long enough, they get kicked on mass. It's allways a 'ESO has stopped working' crash and not a just boot to login screen.
The fact it affects multiple people means it is a serverside issue, period. I would suggest looking at the archetecture of your chat server.
This isn't the only thing I've witnessed happen standing one spot and using the chat function exclusively cause. The game seems to slow down and stutter like crazy as if it has to load new animations. I would hazard a guess and say there's some sort of memory leak reguarding the chat server.
Check your video card. It sounds as if it may be loose, or it may be about to burn out.
How would a GPU affect connectivity?
When you mentioned the stutters, it reminds me of a video card problem. If it's indeed happening "en masse", then thats almost certainly not it.
Just an "in case" suggestion.0 -
Doctordarkspawn✭✭✭✭✭
✭✭✭✭✭Doctordarkspawn wrote: »Of recent, ever since clockwork city, if people congregate in an area long enough, they get kicked on mass. It's allways a 'ESO has stopped working' crash and not a just boot to login screen.
The fact it affects multiple people means it is a serverside issue, period. I would suggest looking at the archetecture of your chat server.
This isn't the only thing I've witnessed happen standing one spot and using the chat function exclusively cause. The game seems to slow down and stutter like crazy as if it has to load new animations. I would hazard a guess and say there's some sort of memory leak reguarding the chat server.
Check your video card. It sounds as if it may be loose, or it may be about to burn out.
I've been playing other games flawlessly with no issues, not even artifacting for the past two weeks, and the problems with this have been happening since clockwork city. And we're not talking older games, I've been running a far-cry marathon up to the release of the new game.
If it was my PC, it would have happened months ago, and I would have started seeing malfunctions all over the place. It isn't my card.
And yes, it has been En Masse. We had a entire balcony full of people in Riften DC, at once, in sync yesterday. That isn't a individual hardware problem. In fact, the specific issue with the stuttering after long periods of just sitting in chatting, has been going since pre clockwork city. So that cant be it either.
The problem is, simply put, a server issue. It's instance related definately, and it needs looked at.Edited by Doctordarkspawn on March 21, 2018 11:07AM0 -
Doctordarkspawn✭✭✭✭✭
✭✭✭✭✭This isn't just another thread on balance. We have consistantly given ZOS far too much leniency on optimization. I'm not unsympathetic to the people who make the code soup, but we have grown too complacent to litteral gamebreaking bugs and optimization issues.
Fix the DC's. It's not a datacenter issue, it's definately not something out of ZOS's control. Not when it causes a straight up crash for half the instance. It has to be serverside.Edited by Doctordarkspawn on March 21, 2018 11:15AM2 -
Doctordarkspawn✭✭✭✭✭
✭✭✭✭✭From the patch notes today:
Made some improvements to the overall server stability.
Fingers crossed. I'd love to be made irrelevent.1 -
Apache_Kid✭✭✭✭✭
✭✭✭✭Doctordarkspawn wrote: »This isn't just another thread on balance. We have consistantly given ZOS far too much leniency on optimization. I'm not unsympathetic to the people who make the code soup, but we have grown too complacent to litteral gamebreaking bugs and optimization issues.
Fix the DC's. It's not a datacenter issue, it's definately not something out of ZOS's control. Not when it causes a straight up crash for half the instance. It has to be serverside.
My biggest problem I encounter playing ESO on the Xbox are the hard crashes to the Xbox dashboard. The screen freezes, there's a stuttering noise, and I'm back at the Xbox dashboard, completely out of ESO.
After pursuing this issue a great many months ago through all channels, I learned from Xbox support that the Xbox Crashes in this manner when a game encounters a CODING ERROR. This is direct and implicit evidence that the crashes that I and many other Xbox players are experiencing are caused by bad code.
Not sure if this means anything for you on your platform but they definitely have old code that needs to be looked at again.0
