The Elder Scrolls Online

Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

Been waiting for a couple days for a email back

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Sawzallz
Sawzallz
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I have a customer support ticket and it's been a couple days since I had a response been wondering if it is lost like my hopes and dreams or deleted like my social life? #180203-002970
  • HidesFromSun
    HidesFromSun
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    I think you should've got a reply by now. I usually get a reply within about 12 hours. I'd suggest seeing if you get a reply today, and if not then maybe send another ticket?
  • Rouven
    Rouven
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    @ZOS_BillE might be able to help. Good luck.
    Real stupidity beats artificial intelligence every time. ~ Terry Pratchett
  • Sawzallz
    Sawzallz
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    BulliE save me again ;)
    BilliE is the best xD
  • Malamar1229
    Malamar1229
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    You probably had some words in their the customer service bots didn't recognize.
  • Sawzallz
    Sawzallz
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    Malamar1229 wrote: »
    You probably had some words in their the customer service bots didn't recognize.

    No they were supposed to transfer me to a different team but I haven't gotten a response yet it's been a day and it's on unresolved
  • ZOS_KatP
    ZOS_KatP
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    Hi there,

    Since this request is being handled, we've decided to close this thread. In the future, please do not make multiple threads regarding your support ticket. Instead, feel free to reach out to a moderator directly.

    Thanks.
    Staff Post
This discussion has been closed.