Maintenance for the week of June 8:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – June 8, 1:00AM EDT (5:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – June 7, 10:00PM EDT (June 8, 2:00 UTC) - June 8, 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – June 7, 10:00PM EDT (June 8, 2:00 UTC) - June 8, 12:00PM EDT (16:00 UTC)
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – June 8, 1:00AM EDT (5:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – June 7, 10:00PM EDT (June 8, 2:00 UTC) - June 8, 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – June 7, 10:00PM EDT (June 8, 2:00 UTC) - June 8, 12:00PM EDT (16:00 UTC)
Characters deleted - Several support tickets, No Help
Brantleyx
✭✭
Recently put in a support ticket about a situation that occurred about two of my characters being deleted and nobody has responded yet to it. Its been over a week now, Can I please get some type of help?
0
-
idk✭✭✭✭✭
✭✭✭✭✭@ZOS_GinaBruno @ZOS_JessicaFolsom
Not sure if either of those fabulous people can help but it was worth a try.
Since Zos added extra steps to make it virtually impossible to accidentally delete a character I do not know if they still restore characters that have been deleted. Again, worth a try to tag them.1 -
Brantleyx✭✭@ZOS_GinaBruno @ZOS_JessicaFolsom
Not sure if either of those fabulous people can help but it was worth a try.
Since Zos added extra steps to make it virtually impossible to accidentally delete a character I do not know if they still restore characters that have been deleted. Again, worth a try to tag them.
Appreciate it, But it wasnt an accident. My account was compromised and before I could get the account frozen via Microsoft the damage was slightly dealt.Edited by Brantleyx on February 6, 2018 8:29PM0 -
idk✭✭✭✭✭
✭✭✭✭✭@ZOS_GinaBruno @ZOS_JessicaFolsom
Not sure if either of those fabulous people can help but it was worth a try.
Since Zos added extra steps to make it virtually impossible to accidentally delete a character I do not know if they still restore characters that have been deleted. Again, worth a try to tag them.
Appreciate it, But it wasnt an accident. My account was compromised and before I could get the account frozen via Microsoft the damage was slightly dealt.
And that would be a really great point to make so whoever sees this understands the situation.
Also, change password for ESO and your email and make sure they are different passwords.0 -
HidesFromSun✭✭✭That's horrible, sorry to hear that's happened to you
Have customer support messaged you yet? 0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0