Blue screen

estrong20b14_ESO · January 2018

After only a few minutes online. I then reboot and re-enter EST and can stay on indefinitely as long as I'm not idle. This happens every time I log into ESO. Any idea what the problem is?

ZOS_Bill · January 2018

@estrong20b14_ESO

If your PC is constantly crashing to a blue screen, it could indicate an issue beyond ESO. You can start troubleshooting these crashes with the help article here. If none of those steps help, you can then contact customer service with your game consultant report.

estrong20b14_ESO · January 2018

As I said, after the second login, the blue screen doesn't occur. This is why it doesn't seem to be my computer. I will follow your help article.