Apache_Kid wrote: »Seems like many bugs now are ONLY being fixed in these quarterly updates. Bugs like daily quests not resetting and the lore library not showing motifs known were reported the 1st week of November and are being fixed in February which seems like an awful long time to me. And this doesn't even include the bugs like the Cyrodiil quest boards and shadow image that aren't even in the PTS patch notes with a fix included. There are many of these. I wish they would put all new content on HOLD for a whole quarter and use an update to go back and fix all the old content and bugs that there currently in the game. What good is 2 new dungeons if old dungeons still have glitchy bosses or certain quests are broken or coding errors causing Xbox players to crash in DLC areas? Take a look at all the clipping and floating issues with certain costumes and armor. I could not possibly care less that we are getting an outfit system when there are a plethora of bugs and issues affecting my game-play daily.
Stop the content creation for a few months and give the game some relief. It's drowning in performance issues and bugs.
NewBlacksmurf wrote: »Apache_Kid wrote: »Seems like many bugs now are ONLY being fixed in these quarterly updates. Bugs like daily quests not resetting and the lore library not showing motifs known were reported the 1st week of November and are being fixed in February which seems like an awful long time to me. And this doesn't even include the bugs like the Cyrodiil quest boards and shadow image that aren't even in the PTS patch notes with a fix included. There are many of these. I wish they would put all new content on HOLD for a whole quarter and use an update to go back and fix all the old content and bugs that there currently in the game. What good is 2 new dungeons if old dungeons still have glitchy bosses or certain quests are broken or coding errors causing Xbox players to crash in DLC areas? Take a look at all the clipping and floating issues with certain costumes and armor. I could not possibly care less that we are getting an outfit system when there are a plethora of bugs and issues affecting my game-play daily.
Stop the content creation for a few months and give the game some relief. It's drowning in performance issues and bugs.
and with this.....I think its odd that they are trying to keep the pace considering how many jobs they have listed and for how long some have been listed. It seems they are scarily understaffed and lacking expertise in some respects.
Apache_Kid wrote: »NewBlacksmurf wrote: »Apache_Kid wrote: »Seems like many bugs now are ONLY being fixed in these quarterly updates. Bugs like daily quests not resetting and the lore library not showing motifs known were reported the 1st week of November and are being fixed in February which seems like an awful long time to me. And this doesn't even include the bugs like the Cyrodiil quest boards and shadow image that aren't even in the PTS patch notes with a fix included. There are many of these. I wish they would put all new content on HOLD for a whole quarter and use an update to go back and fix all the old content and bugs that there currently in the game. What good is 2 new dungeons if old dungeons still have glitchy bosses or certain quests are broken or coding errors causing Xbox players to crash in DLC areas? Take a look at all the clipping and floating issues with certain costumes and armor. I could not possibly care less that we are getting an outfit system when there are a plethora of bugs and issues affecting my game-play daily.
Stop the content creation for a few months and give the game some relief. It's drowning in performance issues and bugs.
and with this.....I think its odd that they are trying to keep the pace considering how many jobs they have listed and for how long some have been listed. It seems they are scarily understaffed and lacking expertise in some respects.
Yeah i definitely get the feeling that they are incredibly under-staffed. Like there's no way the same guy has been showing up to work for 3 months going "Dang I just cannot seem to get this shadow image skill to work right!"
I have the feeling the devs really want to improve the game and improve performance by fixing bugs and creating less bugs but I bet they have content creation goals given to them that they have to meet which doesn't leave much time for looking backwards and older stuff that needs to be fixed. Feels as if they are running on a skeleton crew. I hope they get some more people in there soon to help.
Moloch1514 wrote: »Problem is that the lady they brought in to run cash store is probably dictating how resources are used amongst the teams. Seems right now 95% of revenue goes to Marketing and art assets for Crown items.
Moloch1514 wrote: »Problem is that the lady they brought in to run cash store is probably dictating how resources are used amongst the teams. Seems right now 95% of revenue goes to Marketing and art assets for Crown items.

KanedaSyndrome wrote: »The wording is a bit biased in the answers, but with the situation as you put it, my answer is yes.
We definitely need someone to address the outstanding issues, while someone is delivering new content in parallel. I'm afraid that they may be operating with the concept of good enough when it comes to the core gameplay and its issues.
It's not about quantity over quality. I'd expect op is aware different teams work on different aspects of game he game. Plain and simple that's it.
People resolving bugs aren't the same people making dungeons. Possible one of the reason why are dungeons separating the bigger content DLCs.
rhapsodious wrote: »I think almost of the base would prefer quality over quantity, but their investors and stakeholders think differently. They want new content that makes money so that they're convinced to continue giving Zenimax their money. Bug fixes and the like are definitely important, but they just don't have as high of an ROI as stuff that actually gets added to the game. Players aren't going to flock to an update where the main advertising point is "we fixed a lot of bugs", since 90% of the game works fine or well enough (Yes, you can argue that part of that 10% is fundamentally broken. But the point remains that the game as a whole mostly works).
Stuff like lorebooks not showing up in Eidetic Memory or NPC speaking animations being wonky is annoying, yes, but it's not important in the long run, so it waits until a major patch, whereas stuff like main zone quests that are bugged in a manner that prevents completion are pushed up the priority pipeline and usually get faster fixes in an incremental.
I think it's a combination of not having the resources/Zenimax Media focusing more on content delivery than improving on what's already there. It's not a terrible decision from a business perspective, but it's definitely discouraging for players if they feel like their concerns are ignored. And sure, some of the issues addressed time and again have been in need of love for a long amount of time, please don't think I'm blindly defending all of their decisions. However I think the vast majority of their developers want to fix the bugs as much as we want them to be fixed. It's just not a productive use of time to get the art team to try to fix the lag in Cyrodiil. :P
rhapsodious wrote: »I think almost of the base would prefer quality over quantity, but their investors and stakeholders think differently. They want new content that makes money so that they're convinced to continue giving Zenimax their money. Bug fixes and the like are definitely important, but they just don't have as high of an ROI as stuff that actually gets added to the game. Players aren't going to flock to an update where the main advertising point is "we fixed a lot of bugs", since 90% of the game works fine or well enough (Yes, you can argue that part of that 10% is fundamentally broken. But the point remains that the game as a whole mostly works).
Stuff like lorebooks not showing up in Eidetic Memory or NPC speaking animations being wonky is annoying, yes, but it's not important in the long run, so it waits until a major patch, whereas stuff like main zone quests that are bugged in a manner that prevents completion are pushed up the priority pipeline and usually get faster fixes in an incremental.
I think it's a combination of not having the resources/Zenimax Media focusing more on content delivery than improving on what's already there. It's not a terrible decision from a business perspective, but it's definitely discouraging for players if they feel like their concerns are ignored. And sure, some of the issues addressed time and again have been in need of love for a long amount of time, please don't think I'm blindly defending all of their decisions. However I think the vast majority of their developers want to fix the bugs as much as we want them to be fixed. It's just not a productive use of time to get the art team to try to fix the lag in Cyrodiil. :P
I have to agree with this. In almost all MMO’s “Content is King”. Many gamers have the attention span of two or three months at most, and if you don’t keep them entertained, they will just go to another game that does. That’s one of the reasons ZOS throws in a special event once in awhile between updates, to keep us busy. Sure, I would like to see ZOS spend more time on bugs and QOL stuff we have been begging for (Guild structure, housing, UI improvements, the list goes on......), but they have to keep their shareholders happy with new players as well as keeping some of the old. Although I would have to say they haven’t done a stellar job of the latter considering some of the unwanted balance changes they have made recently.
Ydrisselle wrote: »rhapsodious wrote: »I think almost of the base would prefer quality over quantity, but their investors and stakeholders think differently. They want new content that makes money so that they're convinced to continue giving Zenimax their money. Bug fixes and the like are definitely important, but they just don't have as high of an ROI as stuff that actually gets added to the game. Players aren't going to flock to an update where the main advertising point is "we fixed a lot of bugs", since 90% of the game works fine or well enough (Yes, you can argue that part of that 10% is fundamentally broken. But the point remains that the game as a whole mostly works).
Stuff like lorebooks not showing up in Eidetic Memory or NPC speaking animations being wonky is annoying, yes, but it's not important in the long run, so it waits until a major patch, whereas stuff like main zone quests that are bugged in a manner that prevents completion are pushed up the priority pipeline and usually get faster fixes in an incremental.
I think it's a combination of not having the resources/Zenimax Media focusing more on content delivery than improving on what's already there. It's not a terrible decision from a business perspective, but it's definitely discouraging for players if they feel like their concerns are ignored. And sure, some of the issues addressed time and again have been in need of love for a long amount of time, please don't think I'm blindly defending all of their decisions. However I think the vast majority of their developers want to fix the bugs as much as we want them to be fixed. It's just not a productive use of time to get the art team to try to fix the lag in Cyrodiil. :P
I have to agree with this. In almost all MMO’s “Content is King”. Many gamers have the attention span of two or three months at most, and if you don’t keep them entertained, they will just go to another game that does. That’s one of the reasons ZOS throws in a special event once in awhile between updates, to keep us busy. Sure, I would like to see ZOS spend more time on bugs and QOL stuff we have been begging for (Guild structure, housing, UI improvements, the list goes on......), but they have to keep their shareholders happy with new players as well as keeping some of the old. Although I would have to say they haven’t done a stellar job of the latter considering some of the unwanted balance changes they have made recently.
Don't forget one little thing: if an MMO doesn't have new content, it's dead. One or two updates in a year definitely means "this game is starting to die, we don't even make anything for the players since there are almost none". Just look at the MMOs in maintenance mode...
While the fixes for bugs are important, it has to be done in balance with the new content. Different people are working on different aspects of an MMO, but the same people are fixing bugs in a particular system that are working on new things. Like the team which is making the new dungeons' mobs and bosses are responsible for the bugfixing of the existing dungeons' population too. Bugs are annoying, I agree with that - however fixing bugs and sacrificing new shinies for that is generally a bad idea. (yes, it's the same bad idea if a team is just pushing new shinies out and doeesn't bother to fix the old ones' problems)
The reason people are so angry at the bugs in ESO is because they are often things that get broken (not broken in the past) and then take a year or longer to fix *if* fixed at all. How long since Radiant Oppression was broken and ruined Magplar DPS in PvE? Sweeps is still broken and in an even worse state currently on PTS. Bolt Escape and gapclosers were broken once but only bandaid fixed (rip non-teleport gapclosers). Warden's Swarm needed to switch from a Direct Damage skill to a DoT yet it's getting fixed next patch.... over half a year for a fix that takes probably a few minutes on their end. How about group finder, which has been neglected for years and came right back at ZOS since BGs relied on it, ruining the launch experience and permanently hurting the BG population.... there's a very, very long list of unbelievable issues. Many of these things break entire classes for certain roles or drastically hurt entire parts of the game.rhapsodious wrote: »I think almost of the base would prefer quality over quantity, but their investors and stakeholders think differently. They want new content that makes money so that they're convinced to continue giving Zenimax their money. Bug fixes and the like are definitely important, but they just don't have as high of an ROI as stuff that actually gets added to the game. Players aren't going to flock to an update where the main advertising point is "we fixed a lot of bugs", since 90% of the game works fine or well enough (Yes, you can argue that part of that 10% is fundamentally broken. But the point remains that the game as a whole mostly works).
Stuff like lorebooks not showing up in Eidetic Memory or NPC speaking animations being wonky is annoying, yes, but it's not important in the long run, so it waits until a major patch, whereas stuff like main zone quests that are bugged in a manner that prevents completion are pushed up the priority pipeline and usually get faster fixes in an incremental.
I think it's a combination of not having the resources/Zenimax Media focusing more on content delivery than improving on what's already there. It's not a terrible decision from a business perspective, but it's definitely discouraging for players if they feel like their concerns are ignored. And sure, some of the issues addressed time and again have been in need of love for a long amount of time, please don't think I'm blindly defending all of their decisions. However I think the vast majority of their developers want to fix the bugs as much as we want them to be fixed. It's just not a productive use of time to get the art team to try to fix the lag in Cyrodiil. :P
The reason people are so angry at the bugs in ESO is because they are often things that get broken (not broken in the past) and then take a year or longer to fix *if* fixed at all. How long since Radiant Oppression was broken and ruined Magplar DPS in PvE? Sweeps is still broken and in an even worse state currently on PTS. Bolt Escape and gapclosers were broken once but only bandaid fixed (rip non-teleport gapclosers). Warden's Swarm needed to switch from a Direct Damage skill to a DoT yet it's getting fixed next patch.... over half a year for a fix that takes probably a few minutes on their end. How about group finder, which has been neglected for years and came right back at ZOS since BGs relied on it, ruining the launch experience and permanently hurting the BG population.... there's a very, very long list of unbelievable issues. Many of these things break entire classes for certain roles or drastically hurt entire parts of the game.rhapsodious wrote: »I think almost of the base would prefer quality over quantity, but their investors and stakeholders think differently. They want new content that makes money so that they're convinced to continue giving Zenimax their money. Bug fixes and the like are definitely important, but they just don't have as high of an ROI as stuff that actually gets added to the game. Players aren't going to flock to an update where the main advertising point is "we fixed a lot of bugs", since 90% of the game works fine or well enough (Yes, you can argue that part of that 10% is fundamentally broken. But the point remains that the game as a whole mostly works).
Stuff like lorebooks not showing up in Eidetic Memory or NPC speaking animations being wonky is annoying, yes, but it's not important in the long run, so it waits until a major patch, whereas stuff like main zone quests that are bugged in a manner that prevents completion are pushed up the priority pipeline and usually get faster fixes in an incremental.
I think it's a combination of not having the resources/Zenimax Media focusing more on content delivery than improving on what's already there. It's not a terrible decision from a business perspective, but it's definitely discouraging for players if they feel like their concerns are ignored. And sure, some of the issues addressed time and again have been in need of love for a long amount of time, please don't think I'm blindly defending all of their decisions. However I think the vast majority of their developers want to fix the bugs as much as we want them to be fixed. It's just not a productive use of time to get the art team to try to fix the lag in Cyrodiil. :P
Most of the complained about bugs are extremely gamebreakinig, yet the priority on them is minimal and they're always lazily fixed (Bat Swarm.... removed invisibility morph as a "fix" for it -_-). ZOS rarely just fixes stuff without changing the functionality of something. That's why we always say ZOS does "bandaid fixes", sine they often won't directly fix an issue, but rather find a workaround to save time. The problem is that issues are then only partially fixed and will more likely spring up in the future just as badly. Not a good way to fix a game which has plans to keep going for a long time.
In the case of almost any other game, I'd agree with you that content brings in players as opposed to "we fixed a lot of bugs".
However, ESO lost a huge amount of its players (mainly PvPplayers and PvE Trial runners) due to that very reason. Remember how heavily populated Cyrodiil used to be? Game performance is the thing that need fixing. ESO used to have significantly better game performance. Thousands of players played on a campaign at a time with battles between hundreds of players, yet nowadays a 50v50-player battle causes enormous lag and campaign populations are dramatically lower. I get like 5-10FPS fighting against 4th boss vHoF using my PS4 Pro ffs.
I heard that it was the Lighting Patch that apparently ruined ESO's performance. Dark Brotherhood was the patch that ruined ESO's animations and made everything more clunky. Whatever it was, if ZOS took a chapter to FIX IT, that would be waaaaaaaaaaaaay better than any new zone. Call it the "Cyrodiil Overhaul"l chapter or whatever and just return Cyrodiil to what it used to be. PvP is such a mess and PvE trials suffer from similar issues.
People resolving bugs aren't the same people making dungeons. Possible one of the reason why are dungeons separating the bigger content DLCs.
[Good post, but trying to not clog up the page]
Ydrisselle wrote: »rhapsodious wrote: »I think almost of the base would prefer quality over quantity, but their investors and stakeholders think differently. They want new content that makes money so that they're convinced to continue giving Zenimax their money. Bug fixes and the like are definitely important, but they just don't have as high of an ROI as stuff that actually gets added to the game. Players aren't going to flock to an update where the main advertising point is "we fixed a lot of bugs", since 90% of the game works fine or well enough (Yes, you can argue that part of that 10% is fundamentally broken. But the point remains that the game as a whole mostly works).
Stuff like lorebooks not showing up in Eidetic Memory or NPC speaking animations being wonky is annoying, yes, but it's not important in the long run, so it waits until a major patch, whereas stuff like main zone quests that are bugged in a manner that prevents completion are pushed up the priority pipeline and usually get faster fixes in an incremental.
I think it's a combination of not having the resources/Zenimax Media focusing more on content delivery than improving on what's already there. It's not a terrible decision from a business perspective, but it's definitely discouraging for players if they feel like their concerns are ignored. And sure, some of the issues addressed time and again have been in need of love for a long amount of time, please don't think I'm blindly defending all of their decisions. However I think the vast majority of their developers want to fix the bugs as much as we want them to be fixed. It's just not a productive use of time to get the art team to try to fix the lag in Cyrodiil. :P
I have to agree with this. In almost all MMO’s “Content is King”. Many gamers have the attention span of two or three months at most, and if you don’t keep them entertained, they will just go to another game that does. That’s one of the reasons ZOS throws in a special event once in awhile between updates, to keep us busy. Sure, I would like to see ZOS spend more time on bugs and QOL stuff we have been begging for (Guild structure, housing, UI improvements, the list goes on......), but they have to keep their shareholders happy with new players as well as keeping some of the old. Although I would have to say they haven’t done a stellar job of the latter considering some of the unwanted balance changes they have made recently.
Don't forget one little thing: if an MMO doesn't have new content, it's dead. One or two updates in a year definitely means "this game is starting to die, we don't even make anything for the players since there are almost none". Just look at the MMOs in maintenance mode...
While the fixes for bugs are important, it has to be done in balance with the new content. Different people are working on different aspects of an MMO, but the same people are fixing bugs in a particular system that are working on new things. Like the team which is making the new dungeons' mobs and bosses are responsible for the bugfixing of the existing dungeons' population too. Bugs are annoying, I agree with that - however fixing bugs and sacrificing new shinies for that is generally a bad idea. (yes, it's the same bad idea if a team is just pushing new shinies out and doeesn't bother to fix the old ones' problems)