RoamingRiverElk wrote: »

So... I know that it is possible to gift items from the Crown Store to friends when the items are available in the Crown Store as long as they are not Crown Crates (was even personally told this by a ZoS/support employee). I asked Support to gift the seasonal mount to a friend of mine on Dec 25th. Support said they had escalated the ticket, but since then, even though I have asked about progress, there hasn't been any, and the mount will soon leave the Crown Store.

I'm wondering how the gifting should be done then, if filing a Support ticket doesn't work?

I've gifted using the support before in the past (it was ESO+) and although it did take a few days to get everything through It worked out. I also tried to buy something something for the holidays (though not a limited time off) and I've gotten the same thing. Said they sent it to someone else to look into and after that, nothing. even tried sending another support ticket which hasn't been responded to. (neither has my post on forums in support section) My only suggestion is to send another ticket. but as I've just stated this did not work for me and the ticket has only been ignored. (as well as my response on the other ticket)