I have been plying ESO since day one and one thing has always bothered me. Swapping gear into the bank to pull it out on another character of the same is what really irks me. The process is tedious and could be resolved with some sort of system like the Destiny Companion app. The app that Destiny and Destiny 2 uses allows you to transfer gear over from characters and the bank between characters (even if you are already logged in) making it easy to aquire a piece of gear that you will inevitably forget to grab on a different character. Perhaps with enough discussion, ZoS could consider creating some way to further immerse the player base into ESO with an app that could also include lore, guides, lists the dailies and weeklies etc.