The Elder Scrolls Online

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Character Restoration

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vpy
vpy
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Is it possible to restore a previously deleted character?
  • MaddPowered
    MaddPowered
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    I think you can contact ZOS with a ticket to get a character restored. Only if the reason is legitimate enough though.
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  • starkerealm
    starkerealm
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    No, it's not possible, as I recall.
  • Huyen
    Huyen
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    It is possible, I have done it with a nightblade 2 weeks ago.
    Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
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    "Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh
  • devilsTear
    devilsTear
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    Definitely possible, I've done it twice too.
  • Yarlenzey
    Yarlenzey
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    They told me it would screw my bank up. But by then I had got my current char to the same level, so pfft.
    I got suspenders for saying "Testicular Mass" instead of "Balls". like, rilly.

  • Runs
    Runs
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    While character deletion is intended to be permanent, it is possible in some cases to restore a deleted character. If you accidentally deleted your character, you can submit a help ticket to Customer Support here for further assistance. When contacting support, please provide the following information:

    Deleted character name, race, class, and level
    The date the character was deleted
    UserID associated with the ESO account
    E-mail address associated with the ESO account
    Platform (PC/Mac, XB1, PS4)
    Megaserver (NA/EU)
    Additionally, due to the possibility of bank items being lost in the restoration process, please remove all items from your bank before contacting support.

    Please note that restoration is not guaranteed as not every character can be restored.

    In addition, we ask that you refrain from creating new characters with the same name as the deleted character (this can hinder the restoration process) at the time of contacting Customer Support.
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  • Nestor
    Nestor
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    No matter what, the more time that passes between deleting the character and the time you request restoration diminishes the chance it can be restored.

    Also, it kind of goes without saying, make sure you have an open character slot too.
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  • starkerealm
    starkerealm
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    Huyen wrote: »
    It is possible, I have done it with a nightblade 2 weeks ago.

    Okay, cool. Back at launch it was not possible at all. So, it's nice to see this got included in the backend somewhere.
  • Zimbugga
    Zimbugga
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    It's possible if your character will use some of those free slots. If you bought new slot (9th) and you want use it, it's not possible. I have experience about it..
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