fatal error. (Error 11)

HenryFoster
Always when I click on ply I get this message I already repaired the game two times:

====================================================================
eso encountered a fatal error. (Error 11)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.3.2.8.1521528
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2017-11-08T16:53:56.898+01:00
client.timestamp = 2017-11-08T16:53:57.318+01:00 -frme 0-
computer.name = NEXUSDESKTOP
computer.user = NexusDesktop
cpu.arch = 9
cpu.count = 8
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = E:/SteamLibrary/steamapps/common/Zenimax Online/The Elder Scrol
data.syncm = databuild
data.version = 4000.win.1455603.live.1455541
exe.buildnum = 1521528
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
  • ZOS_Bill
    ZOS_Bill
    admin
    Besides running a repair, there is some additional troubleshooting found in this thread that can help resolve a fatal error. If you still encounter a fatal error after trying those steps please let us know.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • Jeremy
    Jeremy
    ✭✭✭✭✭
    ✭✭✭✭✭
    Always when I click on ply I get this message I already repaired the game two times:

    ====================================================================
    eso encountered a fatal error. (Error 11)
    Description: Client Fatal Error
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.3.2.8.1521528
    branch = live
    client.executablebits = 64
    client.mode = startup
    client.renderertype = D3D11
    client.session_start_timestamp = 2017-11-08T16:53:56.898+01:00
    client.timestamp = 2017-11-08T16:53:57.318+01:00 -frme 0-
    computer.name = NEXUSDESKTOP
    computer.user = NexusDesktop
    cpu.arch = 9
    cpu.count = 8
    cpu.level = 6
    cpu.type = 8664
    data.depotid = 4000
    data.dir = E:/SteamLibrary/steamapps/common/Zenimax Online/The Elder Scrol
    data.syncm = databuild
    data.version = 4000.win.1455603.live.1455541
    exe.buildnum = 1521528
    exe.opt = release
    exe.reltype = public
    exe.type = client
    fe.code = 11
    fe.descrip = Client Fatal Error

    Before when I hit the play button nothing would happen. Before when I tried to launch the application files from inside the program folders it would tell me I didn't have permission.

    Then last night (early this morning actually) when I tried again to play the game it started crashing and giving me this same error in your OP. So it seems I was having the same issue as you were.

    Anyway - and finally having had enough of the b.s. - I went to my programs and features section to uninstall the program from my computer. Hilariously (though not in a good way) I was told I did not have permission to access some file that would enable me to uninstall the game.

    So I uninstalled the game via this mess of a launcher they have (though I'm not sure really how much of an uninstall it really was because many of the game's files and even the launcher icon itself remained on my PC).

    I just now completed reinstalling the game through the launcher and hit the play button and now miraculously it is working! So who the hell knows. But anyone who is still having this problem may want to try uninstalling the game through the launcher and then re-installing . That seems to have made a difference with me though who really knows if that was what really fixed it or if I'm not having these same problems tomorrow or earlier. Because I'm not optimistic in that regard.
    Edited by Jeremy on November 8, 2017 5:50PM
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