Last week it was like 4 hours.. Its all good, really!

Baranthus wrote: »

Chakei wrote: »

Unless something goes wrong, maintenance starting at 4am EST should not cause anyone to miss an entire day.

EU not US....

Both NA & Eu are getting maintenance tonight

God forbid that ZOS do a patch after a DLC where people are reporting sound disappearing and being Uppercut through the world. Jesus Christ.

They have scheduled maintenance on Mondays. This is well known. Wednesday was a special short maintenance. Not normal but common with a major update.

Yes, the maintenance window favors the US assuming one works a normal schedule. The time of the maintenance has been this way for a while and I doubt it will change.

If there was no event on, there would be a maint at that time as well. You are not losing any hours that you would have otherwise had.

AzraelKrieg wrote: »

Iluvrien wrote: »

AzraelKrieg wrote: »

God forbid that ZOS do a patch after a DLC where people are reporting sound disappearing and being Uppercut through the world. Jesus Christ.

I see from your sig that you're on NA. You're actually located in the continental US too, right?

I'm in the Asia-Pacific region and this is far less amusing from here.

God forbid that people are unhappy about two maintenance events that deny them two days of play in a limited time event just so that ZOS can capitalise on a tied event/DLC release.

Empathy is not a lethal condition you know.

I'm not in the US. I'm in Australia so I am losing a night of play. But I don't appreciate being knocked down into the world or having all audio cut out. But even if there was no DLC or update there is a good chance there would have been maintenance anyway because the servers have been worse lately.

We both know "a good chance" isn't "definitely". They have skipped weeks before, if ever there was a candidate time for doing so then during and event such as this would have been a great time. However, bugs were always going to be caused by the CWC drop. Something they intentionally scheduled during the event.

Erraln wrote: »

If there was no event on, there would be a maint at that time as well. You are not losing any hours that you would have otherwise had.

They don't have maintenance every week. This is not a foregone conclusion.

kyle.wilson wrote: »

At least we are lucky enough for them to start the updates so early. 4AM est instead of during the normal workday.
Its unfortunate that it affects the Asia/Pacific zone so much, but that's expected when the servers are in the US and Europe.

They used to have separate maintenance times for NA and EU servers. If they had remained staggered then players could have chosen the server whose maintenance window had the least impact on them (considering their schedules). By removing that ZOS has sent a message. I can't speak for others but that message, for me, has been "our convenience is more important than your play experience".

I'm sorry, are Monday patch days something new?

Iluvrien wrote: »

They don't have maintenance every week. This is not a foregone conclusion.

They used to have separate maintenance times for NA and EU servers. If they had remained staggered then players could have chosen the server whose maintenance window had the least impact on them (considering their schedules). By removing that ZOS has sent a message. I can't speak for others but that message, for me, has been "our convenience is more important than your play experience".

They have maintenance weekly to the point where it can be expected.

As it turns out, the NA and EU megaservers were not independent from each other. On multiple occasions, they had problems with the EU megaserver because the NA megaserver maintenance was at a different time. The message? They would rather that the maintenance be at an inconvenient hour rather than down all day while they rebuild whatever it is that gets messed up.

Iluvrien wrote: »

AzraelKrieg wrote: »

Iluvrien wrote: »

AzraelKrieg wrote: »

God forbid that ZOS do a patch after a DLC where people are reporting sound disappearing and being Uppercut through the world. Jesus Christ.

I see from your sig that you're on NA. You're actually located in the continental US too, right?

I'm in the Asia-Pacific region and this is far less amusing from here.

God forbid that people are unhappy about two maintenance events that deny them two days of play in a limited time event just so that ZOS can capitalise on a tied event/DLC release.

Empathy is not a lethal condition you know.

I'm not in the US. I'm in Australia so I am losing a night of play. But I don't appreciate being knocked down into the world or having all audio cut out. But even if there was no DLC or update there is a good chance there would have been maintenance anyway because the servers have been worse lately.

We both know "a good chance" isn't "definitely". They have skipped weeks before, if ever there was a candidate time for doing so then during and event such as this would have been a great time. However, bugs were always going to be caused by the CWC drop. Something they intentionally scheduled during the event.

Erraln wrote: »

If there was no event on, there would be a maint at that time as well. You are not losing any hours that you would have otherwise had.

They don't have maintenance every week. This is not a foregone conclusion.

kyle.wilson wrote: »

At least we are lucky enough for them to start the updates so early. 4AM est instead of during the normal workday.
Its unfortunate that it affects the Asia/Pacific zone so much, but that's expected when the servers are in the US and Europe.

They used to have separate maintenance times for NA and EU servers. If they had remained staggered then players could have chosen the server whose maintenance window had the least impact on them (considering their schedules). By removing that ZOS has sent a message. I can't speak for others but that message, for me, has been "our convenience is more important than your play experience".

It wouldn't necessarily be practical to run separate patch maintenance times for the two servers these days given that both use the same game client installation. So far as console versions are concerned, Sony and MS would also have to be in agreement to different times being adopted and I've no idea what their response would be to that.

This is one of those areas where developers can never win. No time is suitable for everyone in the world, whatever time is chosen for downtime will be annoying for some players. Also, players may moan when there is downtime, but they'll also moan the minute it's announced that there's going to be a week with no maintenance!

Iluvrien wrote: »

Do you believe that a once a year event qualifies as normal circumstances?

I believe that fixing these bugs is more important than a once a year events, yes.

Iluvrien wrote: »

lordrichter wrote: »

As it turns out, the NA and EU megaservers were not independent from each other. On multiple occasions, they had problems with the EU megaserver because the NA megaserver maintenance was at a different time. The message? They would rather that the maintenance be at an inconvenient hour rather than down all day while they rebuild whatever it is that gets messed up.

The NA and EU servers should be independent of one another. For what other reasons was there all that talk of them moving the EU servers to Frankfurt?

Why not fix the base issue? This is, frankly, their problem and not ours. ZOS making it our problem because they are unwilling to undertake the work involved doesn't exactly fill me with warm fuzzy feelings.

They aren't independent. The account system is shared. We can freely log into either server, and as long as that is possible, the servers will not be completely independent.

As to why they didn't do the work to make it work? The more reliable alternative is avoidance. How many server crashes, rollbacks, or whatever ill effects come out of "undertaking the work", do you wish to suffer through? How do you know it is really fixed? Look how long it took them to finally put the finishing touches on eliminating Cyrodiil lag*. I am sure that this is much easier. It would probably only take a few months. Maybe a year, tops. Get my point?

Hint: They haven't solved the lag problem yet. The might never solve why one server crashes when the other is being maintained. It just might keep crashing, month after month.

lordrichter wrote: »

Iluvrien wrote: »

Do you believe that a once a year event qualifies as normal circumstances?

I believe that fixing these bugs is more important than a once a year events, yes.

How about not causing them during a once a year event?

lordrichter wrote: »

Iluvrien wrote: »

lordrichter wrote: »

As it turns out, the NA and EU megaservers were not independent from each other. On multiple occasions, they had problems with the EU megaserver because the NA megaserver maintenance was at a different time. The message? They would rather that the maintenance be at an inconvenient hour rather than down all day while they rebuild whatever it is that gets messed up.

The NA and EU servers should be independent of one another. For what other reasons was there all that talk of them moving the EU servers to Frankfurt?

Why not fix the base issue? This is, frankly, their problem and not ours. ZOS making it our problem because they are unwilling to undertake the work involved doesn't exactly fill me with warm fuzzy feelings.

They aren't independent. The account system is shared. We can freely log into either server, and as long as that is possible, the servers will not be completely independent.

As to why they didn't do the work to make it work? The more reliable alternative is avoidance. How many server crashes, rollbacks, or whatever ill effects come out of "undertaking the work", do you wish to suffer through? How do you know it is really fixed? Look how long it took them to finally put the finishing touches on eliminating Cyrodiil lag*. I am sure that this is much easier. It would probably only take a few months. Maybe a year, tops. Get my point?

Hint: They haven't solved the lag problem yet. The might never solve why one server crashes when the other is being maintained. It just might keep crashing, month after month.

More maybes.

Here's a definitely for you: Every time they have a maintenance in that time slot I can't play that day. Every. Single. Time.

That will likely affect me for the rest of the lifetime of this game*. If you are asking if I would prefer a few months of possibly crappy running and then years of being able to play any day of the week or losing one day a week (or more) forever? I'll take the short-term inconvenience thanks.


[* unless I win the lottery and stop working, or my son grows up and leaves home (he's seven months old now)]

phairdon wrote: »

Glad. Hopefully something is done about he lag.

no. it's not. The lag is not going to be fixed. That is neither the goal nor the outcome of the maintenance.