A character I have on XB1 in the Wailing Prison tutorial will not load. I have been on the loading screen for an hour and it keeps saying unusually long wait time. Is this a bug, and how do I fix it?
Support told me to delete the game save data on the console and then hold the Xbox button down for 10 seconds. This didn't work so they will have to look into it further.
Support ended up just pushing the character out of the tutorial area because nothing else worked. They said that this might cause the main quest to not be available. I haven't checked if it did. This is what support told me.
"I understand you are concerned about your character and I'll will do my best to provide every question. Moving out your character is optional, however, there may be a Bug where you will not proceed the Main Quest unfortunately. If you like to have the Main Quest, the only way you can do is to create a new character to continue the Main Quest. Also, your character is not locked up, it must be a Bug that occur during your loading screen.
For this, we ask your option what you want to do with your character, either move your character out with no Main Quest or create a new character to proceed the Main Quest. Please let us know in a reply mail! We're eager to read it, and hopefully knock this problem out, for good!"
If its the original MQ, put your character into Zone one for your Alliance (Stonefalls, Auridon or Glenumbra in the main city there, you should be bothered by someone about the quest
Enjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"